Business Details
About
Telephone CompanyBusiness Internet ServiceInternet Service Provider
HCTC's mission is to be the premiere provider of telecommunication and broadband services throughout our region.
Location
Hours
Reviews
4.7
338 reviews
5 stars
290
4 stars
24
3 stars5
2 stars4
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and helpful customer service provided by HCTC.
Reliability
Many reviews highlighted the reliability of HCTC's internet service, with minimal interruptions and strong performance even during adverse weather.
Installation
The installation process was frequently described as fast, professional, and thorough, contributing to overall customer satisfaction.
Local Business
Customers appreciated that HCTC is a locally owned company, which they felt contributed to better service and community support.
Overall Satisfaction
Overall, customers expressed high levels of satisfaction with HCTC's services, often recommending them to others.
- KHKen HarrisDec 19, 20255.0Had a problem with connecting to WIFI. Technician figured out the obscure problem with a tripped breaker. Advised how to fix the problem. Very thorough.
- AYAaron YatesDec 18, 20255.0Switched back to HCTC after they became available in my new neighborhood, and what a difference! Local community members taking calls, providing service, and going an extra mile to provide exceptional customer service. I absolutely and wholeheartedly recommend HCTC for all local telecommunications.
- RRRedneck RickDec 18, 20255.0On time and very thorough in the install process. The fiber optic network rocks. I waited several years for them to run fiber on my street so I could finally ditch spectrum.
- FFFrederick FunkeDec 18, 20255.0Continued reliability and response when accidental glitches occur, which are very seldom! Lightning fried the control module and a new one installed within a couple of hours. Friendly and understand ing technician.
- DHDoug HillDec 18, 20255.0I am sad that we do not get together to eat at our Annual Membership Meeting. That was always enjoyable fellowship and a tradition for many many years. Please lets do it again.
Frequently Asked Questions About HCTC
What services does HCTC provide?
HCTC is a premier provider of telecommunication and broadband services in the region, including telephone and business internet services.
Where is HCTC located?
HCTC is located at 220 Carolyn Street, Ingram, TX 78025, USA.
What are the operating hours of HCTC?
HCTC is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does HCTC require proof of vaccination to visit?
No, HCTC does not require proof of vaccination to visit.
What payment options does HCTC accept?
HCTC accepts payment via cash, check, invoice, Mastercard, and Visa.
How can I contact HCTC for service inquiries?
You can contact HCTC at their main phone number: +1 830-367-5333.
Does HCTC have an online presence or social media channels?
Yes, HCTC has a website at https://www.hctc.net/, a LinkedIn page, TikTok, Facebook, Instagram (@myhctc), and a YouTube channel.
What nearby government offices can help with legal or court services?
Nearby government offices include Justice Of The Peace, Pct. 4, Kerr County and Kerr County Justice of the Peace, both offering courthouse and legal services.
Are there any nearby places to eat or relax near HCTC?
Yes, nearby places to eat and relax include Barreras Taco Shop for Mexican cuisine, Fritzer’s Saloon for bar and lounge, and Ole Ingram Social Club for a casual bar setting.
What are some nearby accommodations if I need to stay overnight near HCTC?
The Wyndham hotel is located nearby and offers accommodations for visitors in the area.