Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Huntsville, TX. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
754 reviews
5 stars
636
4 stars
50
3 stars
13
2 stars
12
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees going above and beyond to assist.
Wait Times
Several reviews noted long wait times, especially during busy periods, which affected the overall experience.
Product Knowledge
Many customers highlighted the employees' expertise and ability to explain products and services clearly.
Mixed Experiences
While many had positive interactions, there were also complaints about misleading information and unresolved issues, indicating inconsistency in service quality.
- SJSharon John4 days ago5.0Great people to work with and very helpful.
- LPLisa PogueDec 30, 20255.0Very helpful and friendly
- MMmarymikeDec 29, 20255.0Verizon has been my only phone carrier since the 1990s and have had no problem ever on getting the best help to my phone problems or up grading my phone.
- CDClaudia DenbyDec 25, 20255.0The young lady who helped my husband and I was very polite, very nice and helpful and very patient! We had great customer service from her! 10/10
- JTJeri ThomassonDec 18, 20255.0I just upgraded my iPhone and got great deal. Gabe at the Huntsville office was EXTREMELY knowledgeable and helpful. I was truly amazed at his ability to help multiple customers and stay on track seamlessly. He was professional and kind. Great experience, thank you, Gabe!
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store in Huntsville?
The store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for Verizon in Huntsville, Texas?
The store is open Monday to Friday from 9 AM to 9 PM, Saturdays from 9 AM to 8 PM, and Sundays from 11 AM to 7 PM.
What payment options are accepted at this Verizon location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Verizon store in Huntsville offer in-store pickup services?
Yes, in-store pickup is available.
Can I recycle my old electronics at the Verizon store?
Yes, the store offers electronics recycling services.
What brands does this Verizon retailer carry?
They carry brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands such as Casemate and Otterbox.
Is there any nearby food options around the Verizon store for a quick meal?
Yes, customers can visit nearby places like Five Guys for burgers, Marble Slab Creamery for ice cream, and Kioku Asian Bistro or XinRamen for sushi and Asian cuisine.
Where can I get beauty or personal care services near the Verizon store?
Nearby you can find Texas Hair Team for hair and barber services, Sally Beauty for beauty supplies, Glamour Nails for nail salon services, and Ulta Beauty for cosmetics and hair products.
What nearby stores could I visit for additional shopping before or after my Verizon visit?
Target Store Huntsville, Marshalls, Dollar Tree, and rue21 are nearby retail stores worth checking out for clothing and other shopping needs.
How can nearby transit or gas stations help when visiting the Verizon store?
Kroger Fuel Center nearby offers fuel services, making it convenient to refuel your vehicle while visiting the store. Also, Starbucks nearby provides a coffee break option.