Verizon

Reviews

• AH

  Alisa Hill

  Feb 17, 2026
  4.0
  Friendly,helpful staff.clean store.several option plans
• DJ

  Douglass James

  Jan 30, 2026
  1.0
  I feel like I got scammed honestly I purchased an IPhone 16 several months ago and traded my old phone in on a promo. It started that they will give you $800 for your old phone to upgrade. So that made a remaining balance of $800. So now I am seeing that I owe $1268 remaining balance. No one explained this to me from the beginning to at least give me an option. I wanted to pay the phone off. Now they are telling me that it void the contract. It will take 36 months to pay the phone off. I am too out done seriously.
• TD

  Tracie Dixon-Dominguez

  Dec 24, 2025
  1.0
  Verizon wireless suck I bought a flip phone for my granddaughter and they tried to charge me $78 for the phone when I bought it at Walmart Walmart told me that it was $35 at the door and bring the phone back when you get the bill and they will take off the payment well I did and Walmart said I had to go through Verizon I went to Verizon Verizon said I had to go through Walmart so I went back and forth with these people for like 2 weeks and then I called them up and tell them we'll cancel the service I'm not paying why did they charge me for additional month and then they didn't want to cancel my service and then they still wanted to charge me $100 I'm going to pay $100 just so I can get them out of my life I would strongly recommend that y'all do not shop at Verizon wireless please pick another store even though they say they don't have a contract you still in a contract they still dipping your credit score and send you harassing letters saying that they will send you to a credit score credit report you know they just trifling I wouldn't deal with them Go for one else go to Sprint boost Mobile anywhere shop online you matter of fact you can buy your phone off Amazon and just have the SIMs card sent to you and you'll get it better phone You can pick the phone you want and just buy a SIMs card track consumer Cellular they're cheaper $30 a month and they don't go up on their prices thank you
• JR

  Janeth Rubio

  Dec 14, 2025
  1.0
  Me and my husband have been a Verizon customer for over two years. we came in the store Because we wanted to purchase a tablet for our son we. signed in the kiosk waited for over 30 to 40 minutes patiently waiting. 2 people came Way after us and were helped before us so we decided to leave.
• MQ

  Megan Quintana

  Dec 7, 2025
  5.0
  One of the best experiences I’ve had in a Verizon or other cell phone store. Osman was the main employee who helped us and was so patient and kind. But the manager on duty and another employee were also extremely helpful and professional. I had been through a 2-3 week nightmare situation with Xfinity, and Verizon made everything so much better. I’m a loyal customer for life. Definitely appreciated their excellent customer service and fun personalities. Osman especially made what is usually a somewhat annoying process much easier and enjoyable. Thank you so much Osmon and other team members!

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