Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Humble for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.9
242 reviews
5 stars
148
4 stars
28
3 stars
7
2 stars
9
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service; some customers praised individual employees for their helpfulness, while others reported rude and unprofessional behavior from staff, particularly management.
Wait Times
Many customers expressed frustration with long wait times and slow service, often feeling neglected while waiting for assistance.
Billing Issues
Numerous reviews highlighted problems with billing transparency and unexpected charges, leading to dissatisfaction and feelings of being misled.
Store Management
Several reviews criticized the store management for poor customer interactions and lack of support, suggesting a need for better training and accountability.
Product Knowledge
Customers reported varying levels of product knowledge among staff, with some feeling that employees were uninformed about the products and services offered.
- TDTracie Dixon-DominguezDec 24, 20251.0Verizon wireless suck I bought a flip phone for my granddaughter and they tried to charge me $78 for the phone when I bought it at Walmart Walmart told me that it was $35 at the door and bring the phone back when you get the bill and they will take off the payment well I did and Walmart said I had to go through Verizon I went to Verizon Verizon said I had to go through Walmart so I went back and forth with these people for like 2 weeks and then I called them up and tell them we'll cancel the service I'm not paying why did they charge me for additional month and then they didn't want to cancel my service and then they still wanted to charge me $100 I'm going to pay $100 just so I can get them out of my life I would strongly recommend that y'all do not shop at Verizon wireless please pick another store even though they say they don't have a contract you still in a contract they still dipping your credit score and send you harassing letters saying that they will send you to a credit score credit report you know they just trifling I wouldn't deal with them Go for one else go to Sprint boost Mobile anywhere shop online you matter of fact you can buy your phone off Amazon and just have the SIMs card sent to you and you'll get it better phone You can pick the phone you want and just buy a SIMs card track consumer Cellular they're cheaper $30 a month and they don't go up on their prices thank you
- JRJaneth RubioDec 14, 20251.0Me and my husband have been a Verizon customer for over two years. we came in the store Because we wanted to purchase a tablet for our son we. signed in the kiosk waited for over 30 to 40 minutes patiently waiting. 2 people came Way after us and were helped before us so we decided to leave.
- MQMegan QuintanaDec 7, 20255.0One of the best experiences I’ve had in a Verizon or other cell phone store. Osman was the main employee who helped us and was so patient and kind. But the manager on duty and another employee were also extremely helpful and professional. I had been through a 2-3 week nightmare situation with Xfinity, and Verizon made everything so much better. I’m a loyal customer for life. Definitely appreciated their excellent customer service and fun personalities. Osman especially made what is usually a somewhat annoying process much easier and enjoyable. Thank you so much Osmon and other team members!
- DODevin OtwellDec 3, 20251.0Just feel like I got scammed honestly spent three hours inside an total cost was 150 for December and after I pay I found out it’s 150 now an then my first month was like 500$ they didn’t tell me untill everything was done.just had a baby so I’m pay check to pay check an I wonder how many people a week they do that to if you look at reviews there’s multiple saying basically the same thing that’s how you know it’s the truth I will be calling corporate an honesty really wanna cancel the plan I just signed up for. ( ps told them I’m broke an had my wife an baby with us to) if corporate doesn’t make this right I will be canceling the plan. Can’t believe people either don’t care or they don’t train their guys well enough. Verison has good prices but please go to a different location now my sons an wife’s first family Christmas is gonna be crappy. So sucks really does I was gonna have just enough to make it all happen. Owner of this store please don’t say your sorry because you arent your making money will be suprised if you don’t delete this.
- FSFelisha ShawnTaeSep 30, 20255.0Just left the Verizon store and had a phenomenal experience. My Cellular data was not connecting resulting in me, not being able to use my phone. The team here went above and beyond to help fix my needs Julia, Gilbert, and Natasha gave exceptional customer service, didn’t give up until the issue was resolved never showed frustration on their face just smiles. Which is appreciated.
Frequently Asked Questions About Verizon
What are the Verizon store hours in Humble, TX?
The Verizon store in Humble is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Humble?
The Verizon store is located at 7110 Fm 1960 Rd E, Humble, TX 77346, USA.
What brands of smartphones does the Verizon store in Humble offer?
The store offers smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL, including the latest models such as the iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
What delivery and pickup options are available at the Verizon Humble store?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas for your orders.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment online via Verizon's website or through the My Verizon app to ensure a convenient visit.
What business products does Verizon in Humble offer?
Verizon in Humble offers business cell phones, mobile hotspots, tablets, and laptops to meet your professional needs.
What types of plans are available at the Verizon store?
The store provides mobile plans, wireless internet plans, and voice plans to suit various connectivity needs.
Are there nearby urgent care centers close to the Verizon store in Humble?
Yes, several urgent care centers such as NorthEast Family UrgentCare, Northeast Urgent Care - Atascocita, Next Level Urgent Care, and CareNow Urgent Care are conveniently located near the Verizon store.
What dining options are near the Verizon store in Humble?
You can enjoy nearby restaurants like Jersey Mike's Subs, Papa Murphy's Take 'N' Bake Pizza, Wazabi Sushi Bar, Potbelly Sandwich Shop, and Crumbl Cookies before or after your visit.
Are there any nearby stores or services for convenience or retail near the Verizon Humble store?
Yes, nearby you will find 99 Cents Only Stores for discount shopping, Texas Mattress Makers for furniture, Famous Footwear for shoes, and Dry Clean Planet for laundry services.