Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Humble’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
1,128 reviews
5 stars
1,051
4 stars
20
3 stars2
2 stars8
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Giovanni received numerous commendations for his exceptional customer service, being described as professional, knowledgeable, and patient.
Staff Performance
Edwin and Krista also received positive feedback for their helpfulness and friendliness, contributing to a generally positive experience.
Store Experience
Many customers reported a pleasant and smooth experience when visiting the store, often highlighting the staff's willingness to assist.
Product Knowledge
Staff members demonstrated strong product knowledge, helping customers understand their options and providing valuable recommendations.
Mixed Reviews
Some customers expressed dissatisfaction with specific experiences, citing issues with billing and service quality, indicating inconsistency in customer experiences.
- NANieves Azuara1 day ago5.0Gracias por ayudarme con mi teléfono Giovanni Definitivamente te agradezco todo
- FPFelisa Partida1 day ago5.0Awesome location Love the service by Giovanni He’s always cheerful and helping out
- DODonna Ortiz2 days ago5.0It was a great experience Today Giovanni is very knowledgeable and great service too
- VOValari Ortiz2 days ago5.0Giovanni was very informative and helpful Definitely coming back here
- AMAlan MooreNov 3, 20255.0Giovanni was awesome! Great customer service and very patient. Smiles the whole time even with me complaining. Definitely will recommend my friends to this location.
Frequently Asked Questions About Verizon
What services does the Verizon store at 9659 N Sam Houston Pkwy E offer?
The Verizon store offers wireless sales consultation, upgrades for Apple iPhone, Samsung Galaxy, Google Pixel, and Motorola devices, Verizon plans, wireless accessories, exclusive services, and promotions.
What are the store hours for Verizon at this location?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM. On October 31, 2025, it will be open from 9:00 AM to 7:00 PM.
Can I pick up my purchase in-store at the Verizon store?
Yes, in-store pickup is available at this Verizon location.
Which brands of smartphones are available at this Verizon location?
They offer smartphones from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus.
What payment methods are accepted at the Verizon store?
The store accepts American Express, Discover, MasterCard, and Visa.
Do I need an appointment to visit the Verizon store at 9659 N Sam Houston Pkwy E?
No appointment is required to visit the store, but you can call to make one if you prefer.
What nearby places can I visit before or after shopping at the Verizon store?
Nearby places include Johnson and Sons Industrial and Commercial Flooring, EZ Pawn, The UPS Store for shipping needs, and several restaurants like China Star and Denny's where you can enjoy a meal.
Are there any nearby services that could complement a visit to Verizon in case of tech issues?
Yes, The Thomas Family Computer Services offers IT service and computer repair close by, which could be helpful for tech support.
Where can I find food and dining options close to the Verizon store?
Nearby dining options include China Star (Chinese and Asian restaurant), Denny's (American diner), and El Refu (Mexican restaurant and bar).
What special Verizon services or promotions are available at this location?
The store provides exclusive Verizon plans and services, including 5G Home Internet available in the area.