Visit our store at Humble for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback indicates a significant inconsistency in customer service quality, with some customers praising helpful staff while others report rudeness and lack of assistance.
Sales Experience
Several reviews highlight positive experiences with knowledgeable and friendly sales representatives, while others mention unhelpful staff and missed sales opportunities.
Service Reliability
Customers express frustration with service reliability, including issues with phone activation and customer support responsiveness.
Store Environment
The store environment receives mixed reviews, with some customers appreciating cleanliness and organization, while others report overcrowding and long wait times.
VM
Vanessa M
Jan 14, 2026
1.0
⭐☆☆☆☆ (1 star)
I am extremely disappointed with Verizon’s service and customer support. I currently pay a significant amount of money for what is supposed to be Verizon’s best plan with top coverage, yet my phone has been stuck in SOS with no service and no resolution.
What’s even more frustrating is that I tried multiple times to contact customer service, only to be disconnected. I then attempted to call a local Verizon store directly, and no one answered the phone. When you’re paying premium prices, this level of inaccessibility is unacceptable.
At this point, I’m left without reliable service and without any support from Verizon to help resolve the issue. There has been zero communication, zero accountability, and zero solutions. Customers should not have to chase down help or be left in the dark, especially during service outages.
For the amount Verizon charges, I expect far better reliability and customer care. This experience has seriously made me reconsider whether staying with Verizon is worth it.
AM
A. M
Dec 10, 2025
1.0
Unfortunately the Humble location does not provide customer service . I would not recommend any to go to this location nor to get a business plan .
KL
Kacey Lambert
Oct 1, 2025
5.0
Im really sad for everyone who had a bad experience, because ours was the complete opposite.
Morris was the young man who helped my husband and I switch from another provider, and got us both some great rates AND new devices! (The trade in deals were 👌) I personally am loving my recent switch from Apple to Android, the Galaxy Flip 7 is so CUTE 💕
But yeah, the process was long (due to the previous provider's yadda-yadda) but Morris was patient and informative. We are very happy new customers so far! 😍
What products and brands does the Verizon store in Humble offer?
The Verizon store offers a variety of mobile devices including the latest 5G smartphones such as the iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Where is the Verizon store located in Humble, Texas?
The Verizon store is located at 20143 Highway 59 N, Humble, TX 77338, United States.
What are the store hours for Verizon in Humble?
The Verizon store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an appointment to visit the Verizon store?
Yes, you can schedule an in-store appointment online to visit the Verizon store in Humble for your convenience.
What delivery and pickup options does Verizon offer for online orders?
Verizon provides in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas for online orders.
What types of business products does Verizon Humble provide?
They offer business cell phones, mobile hotspots, tablets, and laptops to meet business needs.
What services are available at the Verizon store in Humble?
Services include mobile plans, wireless internet plans, and voice plans.
Which nearby clothing stores can I visit after shopping at Verizon?
Nearby clothing stores include Cavender's Boot City, Al's Formal Wear, Macy's Backstage, and A'GACI, allowing you to explore a variety of mens and womens clothing and shoe options after your Verizon visit.
Are there dining options near the Verizon store in Humble?
Yes, there are several nearby restaurants such as LongHorn Steakhouse, Umiya Sushi, Asian City, Deerbrook Fresh Healthy Cafe, Popeyes at Deerbrook, and Humble Golden Island Restaurant where you can enjoy meals before or after your visit.
What nearby services can I find for beauty and wellness around Verizon Humble?
Nearby beauty and wellness services include Visible Changes hair salon and spa, s.h.a.p.e.s Brow Bar for hair removal and beauty services, and several dentists like Lovett Dental for oral care.
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