Verizon

4.0
366 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Humble for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Verizon
20143 Highway 59 N, Humble, TX
77338, United States

Hours

Reviews

4.0
295 reviews
5 stars
176
4 stars
41
3 stars
25
2 stars
3
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some customers praising helpful and knowledgeable staff, while others report rude and unhelpful interactions.

Sales Experience

Several customers had positive experiences with sales representatives who provided great deals and assistance, while others felt misled or ignored.

Store Environment

The store is generally described as clean and well-organized, but some customers noted issues with long wait times and crowded conditions.

Product Knowledge

There are reports of staff being knowledgeable and helpful, but also instances where employees lacked product knowledge or provided incorrect information.
  • AM
    A. M
    Dec 10, 2025
    1.0
    Unfortunately the Humble location does not provide customer service . I would not recommend any to go to this location nor to get a business plan .
  • KL
    Kacey Lambert
    Oct 1, 2025
    5.0
    Im really sad for everyone who had a bad experience, because ours was the complete opposite. Morris was the young man who helped my husband and I switch from another provider, and got us both some great rates AND new devices! (The trade in deals were ๐Ÿ‘Œ) I personally am loving my recent switch from Apple to Android, the Galaxy Flip 7 is so CUTE ๐Ÿ’• But yeah, the process was long (due to the previous provider's yadda-yadda) but Morris was patient and informative. We are very happy new customers so far! ๐Ÿ˜
  • LH
    Lorna Hood
    Aug 4, 2025
    5.0
    Helpful, friendly and knowledgeable employees
  • LB
    Larry Buford
    Jul 26, 2025
    1.0
    Terrible service, I asked about new phones and the staff did not want to help me , because I was not authorized to make changes. I said why canโ€™t they show me the phones , I said wanted to just ask about the phones they would not help. So I went to the kingwood store and he never ask about the account. And he went through all the phones. So I bought a Google 9, IPhone 16 pro max , and I watch series 10. So because they didnโ€™t want to help me they lost out on three sales. I guess they never saw the movie pretty woman , big mistake huge mistake

Frequently Asked Questions About Verizon

What products and brands does the Verizon store in Humble offer?

The Verizon store offers a variety of mobile devices including the latest 5G smartphones such as the iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.

Where is the Verizon store located in Humble, Texas?

The Verizon store is located at 20143 Highway 59 N, Humble, TX 77338, United States.