Had a computer issue after building my computer for gaming, with the help of some friends, was told they would be able to diagnose the issue within 3 days, I wait 4. No response, went up there to be told that whoever told me that was mistaken(was the manager by the way) and they were backed up, so it would take about 10 days to just diagnose the issue not fix it. I paid for their expensive membership service, because I thought it would be a good deal because I'm not very knowledgeable with computers.
I was upset but I waited. waited 11 days total no answer or response from any associate. Finally went up there to collect my property. Only to be told that it was finally being looked at, at that point I demanded my stuff back because I could not trust them and did not believe the coincidence that as soon as I wanted my stuff back that they just now got to looking at it. Finally took it to a smaller more personal store got it diagnosed and fixed within 2 weeks and it has worked perfectly since then, even better actually.
But alas they got me good and I trusted them so I write this review for anyone debating whether to use this specific geek squad. DON'T they are unresponsive unprofessional and apparently way to short staffed to be taking on any more work for how backed up they are. Super disappointed and will not be coming back to that best buy anytime soon.
What services does Geek Squad at Best Buy in Humble, TX offer?
Geek Squad offers tech repair, setup, and support services. You can schedule service in store or online.
Where is Geek Squad at Best Buy located?
It is located at 20408 Highway 59 N, Deerbrook Power Center, Humble, TX 77338.
What are the operating hours for Geek Squad at Best Buy in Humble?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I contact Geek Squad in Humble, TX?
You can reach Geek Squad by phone at +1 281-540-3135 or visit their Facebook page at facebook.com/GeekSquadHumble.
Can I schedule Geek Squad services online for the Humble location?
Yes, you can schedule services online via their website at stores.bestbuy.com/tx/humble/20408-highway-59-n-255/geeksquad.html.
What types of repairs does Geek Squad provide at this location?
They provide computer repair, cell phone repair, appliance repair, television repair, data recovery, and computer support services.
What nearby stores can I visit along with Geek Squad at the Deerbrook Power Center?
You can also visit Best Buy electronics store and Office Depot Print & Copy, which offers printing and business equipment services nearby.
Are there dining options close to Geek Squad at Best Buy in Humble?
Yes, nearby dining options include Red Lobster and Pappas Seafood House, both seafood and American restaurants within the area.
Where can I find other technology-related services near Geek Squad in Humble?
You can visit Office Depot Tech Services for IT and computer repair services, and FedEx for freight and cargo services nearby.
What other retail stores are located near Geek Squad at Deerbrook Power Center?
Nearby retail stores include Marshalls for clothing, World Market for home decor, Cost Plus World Market for furniture and home goods, and buybuy BABY for baby gear and furniture.