Business Details
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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
1,816 reviews
5 stars
1,033
4 stars
392
3 stars
178
2 stars
59
1 star
154
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, others reported rude or dismissive behavior from employees and management.
Product Availability
Several customers expressed frustration over the lack of stock and availability of items, with some noting discrepancies between online listings and in-store inventory.
Store Experience
The store environment received mixed reviews, with some customers appreciating the cleanliness and organization, while others reported long wait times and difficulty finding assistance.
Geek Squad Issues
Multiple reviews highlighted poor experiences with Geek Squad, including rude service and mishandling of repairs, leading customers to seek alternatives.
Positive Interactions
Despite the negative feedback, several customers shared positive experiences with specific employees who provided excellent service and assistance.
- NNNashWoodforest1 day ago1.0Open box means box opened and being sold And not half the product is missing . Waste of my time and your
- HBHeather BorbonNov 13, 20252.0We went to buy a new tv. USUALLY when you go into a Best Buy the employees swarm you asking if you need help and what you need. Today was the exact opposite.zero help. Zero customer service. I don’t know who is running this place, but they need to do a better job.
- SGSingh GNov 8, 20255.0It was good place but they were not running any offers. I went there to purchase SSD and got it for 215 bucks for 2 TB (Samsung T9)
- CHCaitlyn HuddlestonNov 5, 20255.0Came in late for a phone screen protector and Jordan was very nice/professional and took a lot of care in applying the screen and checking for dust, first time I’ve gotten my phone back with no bubbles lol
- MSMartin SilgueroOct 29, 20251.0Worst customer service from any retail store. Will never be shopping at this store again. Went in to return a tv i bought with my BEST BUY CREDIT CARD as i spend thousands of dollars at this store. Manager wanted me to buy the membership in order to get store credit. I told him i have no use for it but i will be buying 700$ worth of merchandise right now. He proceeded to tell me “i dont care, i have customers that spend way more than that daily”. I Will never be making another purchase until yall make this right
Frequently Asked Questions About Best Buy
What are the regular store hours for Best Buy in Humble, TX?
Best Buy in Humble, TX is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Humble offer curbside pickup?
Best Buy offers curbside pickup services at this location.
What types of products can I find at Best Buy, Humble?
You can shop for TVs, computers, appliances, and more at Best Buy, with expert advice and Geek Squad support available.
Does Best Buy in Humble provide Geek Squad support and repair services?
Yes, Best Buy offers Geek Squad support and in-store repair services.
What payment methods does Best Buy in Humble accept?
Best Buy accepts debit cards and checks, and does not require cash only payments.
Is same-day pickup available at the Humble Best Buy store?
Yes, same-day in-store pickup is available at this location.
Are there any nearby spa or beauty salons customers can visit before or after shopping at Best Buy?
Yes, customers can visit nearby spots such as Serenity Beauty Brow Bar, Live Love Day Spa Houston, or Styles by Denise for beauty and spa services.
What are some dining options near Best Buy in Humble?
Nearby dining options include Brooklyn Pizzeria, Smashburger, and Teriyaki Madness, great for grabbing a meal before or after your shopping trip.
Are there any nearby services for shipping or delivery near Best Buy Humble?
Yes, there is a UPS Access Point location nearby for courier and shipping needs.
Where is Best Buy located in Humble, TX?
Best Buy is located at 19125 W Lake Houston Pkwy, Humble, TX 77346, USA.