Best Buy

4.1
3685 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
20408 Highway 59 N, Humble, TX
77338, United States

Hours

Reviews

4.1
3,685 reviews
5 stars
2,101
4 stars
799
3 stars
338
2 stars
121
1 star
326

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences reported; some employees were helpful and polite, while others were rude and dismissive.

Product Availability

Customers noted issues with stock levels and delivery delays, leading to frustration.

Store Environment

The store was generally described as clean and organized, but loud music was mentioned as a distraction.

Staff Knowledge

Some customers felt that staff lacked product knowledge, impacting their shopping experience.

Positive Experiences

Several customers praised specific employees for their exceptional service and assistance.
  • SC
    Skyler Chapman
    3 days ago
    5.0
    Went in today for an online pick up order and I was a little confused but Andy helped clarify something’s for me. He was very nice and helpful which I very much appreciated! 10/10 experience
  • JZ
    J zamarripa
    Nov 15, 2025
    5.0
    I wanted to take a minute to recognize, MEME, she is truly remarkable!!! She is the best I've ever seen and I drive 40 minutes just to visit this location because of her. Please give her a raise and promotion. I would like a call from the leadership team to share my experiences with her as well!
  • VH
    Valerie Howard
    Nov 11, 2025
    5.0
    My husband and I went to Best Buy to buy a refrigerator, and we’re so glad we did! Kyle helped us, and he was awesome—very knowledgeable, professional, and friendly. We also went to lowe's n home depot but didn’t get any help there at all. At Best Buy Kyle made the whole experience easy and enjoyable. We’re so happy with our purchase and the great service. We will always buy our appliances at Best Buy! Thank you, Kyle!
  • TR
    Thomas Ruzzano
    Nov 8, 2025
    4.0
    To purchase an apple gift cards they had it but the one card worked and the other was detained from working best buy employees were not helpful in obtaining the reason why but for a suggestion concerning fraud i was told the 100 dollar card needed a pin or it didn't have money on it I finally got in touch with apple and found out sometimes when fraud is suspected they put a temporary hold on the card and you just have to wait an hour or so for the funds to be released back to the card if anyone were to but a gift card take a screenshot and text it to someone, beware it tends to look suspect whether you trust the recipient or not
  • RM
    Remy McNamara
    Nov 2, 2025
    4.0
    Best Buy had a clean, well-organized layout and was easy to navigate. The staff was helpful and knowledgeable once someone was available, but it did take a while before anyone acknowledged me. If you’re not in a rush, it’s a solid place to shop for electronics and tech — just be prepared to wait a bit before getting assistance.

Frequently Asked Questions About Best Buy

What are the store hours for Best Buy in Humble, TX?

Best Buy in Humble, TX is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Where is Best Buy located in Humble, TX?

Best Buy is located at 20408 Highway 59 N, Deerbrook Power Center, Humble, TX 77338.