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Brand Certified

Verizon

4.3
(373 reviews)

Business Details

4400f North Fwy, Houston, TX
77022, United States
(346) 231-7948
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Houston, TX. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection. We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use. Frontier Internet is also available at this location, with strong offers for homes and businesses in the area. Visit us for reliable wireless service, expert support, and solutions that fit your needs.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
4400f North Fwy, Houston, TX
77022, United States

Hours

Reviews

4.3
373 reviews
5 stars
281
4 stars
19
3 stars
14
2 stars
7
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Mixed Experiences

While some customers had positive interactions, others reported issues with specific staff members and overall service quality.

Billing Issues

Several reviews mentioned problems with billing discrepancies and misleading information regarding pricing.

Store Environment

Customers appreciated the welcoming atmosphere and efficient service, with many noting quick turnaround times.
  • KG
    Kendrica Garner
    Feb 17, 2026
    5.0
    Great service, they were very sweet and helpful!
  • WW
    Wilton Wilford
    Feb 15, 2026
    1.0
    This guy's name is Ted he's the manager over there.that works in the Verizon store is absolutely horrible worst customer relation representative you could ever ask for rude incompetent .. I wish I work for a headquarters corporate office I'd fire him myself do not waste your time going to this location horrible
  • LL
    Lynda
    Feb 11, 2026
    5.0
    Zoe is the best! Host with the most!! Goes above and beyond!!!! Thanks!!!
  • DR
    Deer Runner
    Jan 21, 2026
    1.0
    There's was this bald-headed mid age guy of Hispanic or white origin along with this slim black guy that are the worse when it comes to customer service. Even though I still ended up getting Verizon service but it sure was not from this location.
  • JH
    Jacqueline Hailey
    Jan 19, 2026
    5.0
    Ted took the time necessary to set up, transfer, and clear my phone and watch so that I could use my new ones.

Frequently Asked Questions About Verizon

What products does Verizon offer at the 4400f North Fwy location in Houston?

Verizon offers a full range of wireless devices including phones, tablets, wearable technology, mobile broadband, accessories, and device protection.

What are the store hours for Verizon at 4400f North Fwy, Houston?

The store is open Monday through Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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