Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Houston’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
657 reviews
5 stars
592
4 stars8
3 stars9
2 stars8
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Desiree and Jose Medina received numerous positive mentions for their exceptional customer service, being described as helpful, knowledgeable, and friendly.
Store Cleanliness
Customers noted that the store was clean and well-maintained, contributing to a positive shopping experience.
Professionalism
Several reviews highlighted the professionalism of staff members, particularly Desiree and Jose, who were praised for their patience and thoroughness.
Efficiency
Many customers appreciated the quick and efficient service they received, with staff members helping them resolve issues and complete transactions in a timely manner.
Mixed Experiences
While most feedback was positive, there were a few complaints regarding unresolved issues and poor experiences with certain staff members, indicating inconsistency in service.
- BMBraylon McNair1 day ago5.0Desiree is the best! I will always come back to work with her! 😊
- CPcharles pickesn1 day ago5.0Desiree was very professional helpful. She did a great job with helping me upgrade my phone.
- JBJacob B2 days ago5.0Desiree was a big help and guided us through our difficult account transition! She made things simple and easy.
- DBDominic Barrientez2 days ago5.0Desiree was very helpful getting us setup on a separate account. She made the process smooth and seamless!
- MRMegan RheaOct 23, 20251.0I’m so annoyed! I just called the store while in the store, we’re just picking up my boyfriend’s phone and the man here (named Francis) picked up the phone and said “I’m off the clock”. Verizon is horrible. I’ve been on hold waiting for the “24 hour customer service” for 25 minutes now. My fiancé put me on his plan, otherwise I wouldn’t deal with this.
Frequently Asked Questions About Verizon
What products and brands can I find at the Verizon store located at 9105 W Sam Houston Pkwy N?
At this Verizon store, you can find wireless devices from brands like Apple, Samsung, Google Pixel, Motorola, LG, HTC, Asus, and Verizon Wireless. They offer smartphones, tablets, hotspots, prepaid devices, and connected devices.
What are the store hours for this Verizon Cellular Sales location?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 7:00 PM. On holidays like October 31, 2025, it opens from 9:00 AM to 7:00 PM.
Do I need an appointment to visit this Verizon store?
No, appointments are not required to visit this Verizon location; you can walk in anytime during business hours.
What services does this Verizon store provide?
This location offers Verizon wireless plans, prepaid wireless services, Hum smart car services, home phone, home internet, mobile hotspot devices, and Verizon wireless options.
Can I pick up an online order at this Verizon store?
Yes, this Verizon store offers in-store pickup for orders placed online.
How can I contact the Verizon store at 9105 W Sam Houston Pkwy N?
You can call them at +1 832-688-9367 or email CustomerService@cellularsales.com for assistance.
Which nearby dining options can I explore before or after visiting the Verizon store?
Nearby dining options include Subway, Gong cha Jersey Village (bubble tea), Orange Leaf (frozen yogurt), Buffalo Wild Wings, Sonic Drive-In, Kung Food (Pan Asian), Viva Food West (Vietnamese), and Marco's Pizza.
Are there any nearby coffee shops where I can relax near the Verizon store?
Yes, Starbucks and the Kroger Fuel Center coffee shop are close by, making them great spots to get coffee before or after your visit to Verizon.
What other services are conveniently located near the Verizon store?
Nearby services include optical care at MyEyeDr. and Cy Fair Vision Care, dry cleaning at Tide Cleaners, hair salons like TGF Hair Salon and Cost Cutters, and financial services at First Community Credit Union and Coinme.
What payment methods are accepted at this Verizon Cellular Sales location?
This Verizon store accepts American Express, Discover, MasterCard, and Visa credit cards for payment.