Verizon

4.7
657 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Houston’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
9105 W Sam Houston Pkwy N, Houston, TX
77064, United States

Hours

Reviews

4.7
657 reviews
5 stars
592
4 stars
8
3 stars
9
2 stars
8
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Desiree and Jose Medina received numerous positive mentions for their exceptional customer service, being described as helpful, knowledgeable, and friendly.

Store Cleanliness

Customers noted that the store was clean and well-maintained, contributing to a positive shopping experience.

Professionalism

Several reviews highlighted the professionalism of staff members, particularly Desiree and Jose, who were praised for their patience and thoroughness.

Efficiency

Many customers appreciated the quick and efficient service they received, with staff members helping them resolve issues and complete transactions in a timely manner.

Mixed Experiences

While most feedback was positive, there were a few complaints regarding unresolved issues and poor experiences with certain staff members, indicating inconsistency in service.
  • BM
    Braylon McNair
    1 day ago
    5.0
    Desiree is the best! I will always come back to work with her! 😊
  • CP
    charles pickesn
    1 day ago
    5.0
    Desiree was very professional helpful. She did a great job with helping me upgrade my phone.
  • JB
    Jacob B
    2 days ago
    5.0
    Desiree was a big help and guided us through our difficult account transition! She made things simple and easy.
  • DB
    Dominic Barrientez
    2 days ago
    5.0
    Desiree was very helpful getting us setup on a separate account. She made the process smooth and seamless!
  • MR
    Megan Rhea
    Oct 23, 2025
    1.0
    I’m so annoyed! I just called the store while in the store, we’re just picking up my boyfriend’s phone and the man here (named Francis) picked up the phone and said “I’m off the clock”. Verizon is horrible. I’ve been on hold waiting for the “24 hour customer service” for 25 minutes now. My fiancé put me on his plan, otherwise I wouldn’t deal with this.

Frequently Asked Questions About Verizon

What products and brands can I find at the Verizon store located at 9105 W Sam Houston Pkwy N?

At this Verizon store, you can find wireless devices from brands like Apple, Samsung, Google Pixel, Motorola, LG, HTC, Asus, and Verizon Wireless. They offer smartphones, tablets, hotspots, prepaid devices, and connected devices.

What are the store hours for this Verizon Cellular Sales location?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 7:00 PM. On holidays like October 31, 2025, it opens from 9:00 AM to 7:00 PM.