Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Houston’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
670 reviews
5 stars
605
4 stars8
3 stars9
2 stars8
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Jose Medina and Desiree, for their professionalism, helpfulness, and ability to make processes smooth and easy.
Knowledge and Efficiency
Many reviews highlighted the staff's knowledge about products and services, with several customers noting how quickly their issues were resolved.
Positive Experiences
Overall, customers reported positive experiences, often mentioning the friendly atmosphere and the staff's willingness to go above and beyond to assist.
Mixed Feedback
While most reviews were positive, there were a few complaints regarding specific staff interactions and issues with promotions or service transitions.
- NPNilvis del PilarJan 2, 20265.0José Medina es un gran ayuda!
- LFLeonardo FernándezJan 2, 20265.0José Medina spectacular me ayudó muy bien
- SMSayda MazariegosDec 29, 20255.0Had a great experience buying with Arturo. He is very patient and respectful with his customers. We need more Arturo’s in this world. Very satisfied with his service!
- FHFredy HernandezDec 29, 20255.0Arturo was awesome! Great sales person. He helped my family and I get new phones and was very helpful through-out the whole process. Very professional. Will keep buying phones from him.
- ASAlma SalazarNov 26, 20255.0After 22 years with AT&T, I finally made the switch to Verizon, and I couldn’t be happier with my experience at this store. I stopped by on a Thursday evening, and Marquis walked me through every single step. Not only did he explain everything in a clear and professional way, but he also beat my AT&T bill. He helped transfer both my phone and my husband’s, and I truly appreciate his patience—especially when dealing with customer service on the phone and navigating strong accents. He handled everything calmly and professionally. I returned on Sunday to transfer my family plan for my mom and stepdad, and Jose went above and beyond. He was extremely helpful and even created an email account for my stepdad, which meant a lot to our family. His kindness and attention to detail did not go unnoticed. Then on Monday, I came back to set up my internet, and Brandon made the process smooth and easy. He was professional, efficient, and very friendly. Overall, this team works together with true professionalism and outstanding customer service. That level of care is a top priority for me, and this store truly delivered. Thank you, Marquis, Jose, and Brandon, for making this transition so seamless and pleasant. I highly recommend this Verizon location!
Frequently Asked Questions About Verizon
What products and brands can I find at the Verizon store located at 9105 W Sam Houston Pkwy N?
At this Verizon store, you can find wireless devices from brands like Apple, Samsung, Google Pixel, Motorola, LG, HTC, Asus, and Verizon Wireless. They offer smartphones, tablets, hotspots, prepaid devices, and connected devices.
What are the store hours for this Verizon Cellular Sales location?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 7:00 PM. On holidays like October 31, 2025, it opens from 9:00 AM to 7:00 PM.
Do I need an appointment to visit this Verizon store?
No, appointments are not required to visit this Verizon location; you can walk in anytime during business hours.
What services does this Verizon store provide?
This location offers Verizon wireless plans, prepaid wireless services, Hum smart car services, home phone, home internet, mobile hotspot devices, and Verizon wireless options.
Can I pick up an online order at this Verizon store?
Yes, this Verizon store offers in-store pickup for orders placed online.
How can I contact the Verizon store at 9105 W Sam Houston Pkwy N?
You can call them at +1 832-688-9367 or email CustomerService@cellularsales.com for assistance.
Which nearby dining options can I explore before or after visiting the Verizon store?
Nearby dining options include Subway, Gong cha Jersey Village (bubble tea), Orange Leaf (frozen yogurt), Buffalo Wild Wings, Sonic Drive-In, Kung Food (Pan Asian), Viva Food West (Vietnamese), and Marco's Pizza.
Are there any nearby coffee shops where I can relax near the Verizon store?
Yes, Starbucks and the Kroger Fuel Center coffee shop are close by, making them great spots to get coffee before or after your visit to Verizon.
What other services are conveniently located near the Verizon store?
Nearby services include optical care at MyEyeDr. and Cy Fair Vision Care, dry cleaning at Tide Cleaners, hair salons like TGF Hair Salon and Cost Cutters, and financial services at First Community Credit Union and Coinme.
What payment methods are accepted at this Verizon Cellular Sales location?
This Verizon store accepts American Express, Discover, MasterCard, and Visa credit cards for payment.