Business Details
5848 Westheimer Road, Houston, TX
77057, United States
Certified by Verizon • Feb 22, 2026
(713) 785-1238
Certified by Verizon • Feb 22, 2026
https://stores.cellularsales.com/us/tx/houston/5848-westheimer-road
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Houston’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Houston connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.7
1,413 reviews
5 stars
1,281
4 stars14
3 stars10
2 stars9
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, patience, and professionalism, particularly highlighting individuals like Zeph, Dee, and Edwin.
Mixed Experiences
While many reviews were positive, there were also significant complaints about poor service and billing issues, indicating inconsistency in customer experiences.
Knowledgeable Staff
Several customers noted the staff's expertise in explaining products and services, which contributed to a smoother purchasing process.
Frustration with Billing
A number of reviews expressed frustration with billing practices and issues, suggesting a need for better communication and resolution processes.
- CRChris Risling2 days ago5.0Zeph was the best rep I have had at verizon. It was easy and I appreciate that he was so fast. I had alot going on and his communication made the process smooth. Thanks again my guy
- LWlee wilsonFeb 15, 20265.0Zeph has been a great contact and helped out a lot with our new internet service and phone for our business. Thanks again for everything!
- JHJ HunterFeb 14, 20261.0I was being trained by a Caucasian male named Ariel (Zeph). On two separate occasions—one involving an African American male who came in alone, and another involving a group of two African American males—whenever an African American male walked in, Ariel would make eye contact with another sales representative, then turn back to me and whisper, “See, you have to be careful and be on the lookout for fraud. They walked from around the corner; they could have parked in one of the parking spots in the front. I’m almost positive this is fraud.” This was discriminatory and done without any shame. As it turned out, neither situation involved fraud. I firmly believe that Ariel (Zeph) has a problem with African Americans and should not be in a leadership position or working with the public.
- TPTawanda PolidoreFeb 9, 20265.0⭐⭐⭐⭐⭐ Exceptional Customer Service – Above and Beyond I had an outstanding experience with Verizon thanks to ToddRick Woods. He went above and beyond to assist me with my new device and made the entire transition smooth and stress-free. It truly says a lot when customer service is demonstrated with such professionalism, patience, and care. Toddrick W. took the time to ensure everything was set up properly and that I felt confident using my device before I left. This level of service makes a real difference, and Verizon is fortunate to have someone like him representing their brand. If you want it shorter, more enthusiastic, or more formal, just say the word and I’ll tweak it for you 😊
- MAMohammed AmeerJan 20, 20265.0I recently visited Verizon and was feeling completely overwhelmed by all the different plans and offers available. Thankfully, I worked with Dee Harwell, who was absolutely fantastic. Dee took the time to patiently explain every detail until I felt confident in my choice. I ended up walking away with two lines and a new device, and I couldn't be happier with the experience. If you need help, ask for Dee—he truly goes above and beyond!" Thank you so much Dee.
Frequently Asked Questions About Verizon
Where is the Verizon Cellular Sales store located?
The Verizon Cellular Sales store is located at 5848 Westheimer Road, Houston, TX 77057.
What are the operating hours of the Verizon Cellular Sales store?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM. On October 31, 2025, it will be open from 9:00 AM to 7:00 PM.
What brands of wireless devices are available at this Verizon location?
You can shop for wireless devices from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus.
Does the Verizon store offer assistance with upgrading phones and plans?
Yes, wireless sales consultants provide help upgrading Apple iPhones, Samsung Galaxy, Google Pixel, Motorola phones, and Verizon plans in person.
Are appointments required to visit the Verizon Cellular Sales store?
No, appointments are not required to visit this Verizon Cellular Sales store, but you can call to make an appointment if desired.
What payment options does the Verizon store accept?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
Can I pick up my online order at the Verizon Cellular Sales store?
Yes, in-store pickup is available at this Verizon location.
Which nearby restaurants can I visit before or after shopping at Verizon?
Nearby restaurants include Augusta Foods, Crawdads! of Houston, and Jason's Deli, where you can enjoy a meal close to the Verizon store.
Are there any nearby convenience stores or gas stations near the Verizon Cellular Sales store?
Yes, the nearby convenience stores and gas stations include Valero, Circle K, and Corner Store, which can be convenient for fueling or quick stops before or after your visit.
What nearby services are available if I need computer repair or telecommunications support?
Near the Verizon store, Akisha Networks Inc. offers telecommunications services and IT repair, while Shred Nations provides shredding services, useful for your business needs.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: