Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Houston’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
1,385 reviews
5 stars
1,260
4 stars13
3 stars10
2 stars8
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Zeph, Dee, and Edwin.
Knowledgeable Staff
Customers frequently noted the staff's expertise and ability to explain products and services clearly.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding billing issues and service quality.
Problem Resolution
Several customers expressed frustration with unresolved issues, particularly related to account management and billing.
Store Environment
The store was generally described as welcoming, with staff who took time to assist customers.
- YTYoelis TorresNov 13, 20255.0Me cambie de boost y David me ayudo con la transferencia
- KGKatie GallegosNov 10, 20255.0Zeph and the team at this Verizon location made our laundry list of upgrades and requests an efficient and easy process-FAR from the usually frustrating time waste that we’re accustomed from previous encounters at other stores. I highly recommend them!
- APAjeenique PayneNov 2, 20255.0Toddrick was extremely helpful and went above and beyond to get my services started. He took the time to explain everything clearly and made the whole process smooth and easy. Excellent customer service — thank you, Toddrick!
- RLRon LawsOct 31, 20255.0Dee and Erica helped me get into a new phone, fast and very helpful. Great job. Very knowledge. Highly recommend these folks
- MFMichelle Fahrenbach-WrubelOct 29, 20255.0Jose Medina Was fantastic in getting my phone sorted out for me and all my family lines; he saved me time and money and I now have the newest phone for less than I was paying in the past!
Frequently Asked Questions About Verizon
Where is the Verizon Cellular Sales store located?
The Verizon Cellular Sales store is located at 5848 Westheimer Road, Houston, TX 77057.
What are the operating hours of the Verizon Cellular Sales store?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM. On October 31, 2025, it will be open from 9:00 AM to 7:00 PM.
What brands of wireless devices are available at this Verizon location?
You can shop for wireless devices from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus.
Does the Verizon store offer assistance with upgrading phones and plans?
Yes, wireless sales consultants provide help upgrading Apple iPhones, Samsung Galaxy, Google Pixel, Motorola phones, and Verizon plans in person.
Are appointments required to visit the Verizon Cellular Sales store?
No, appointments are not required to visit this Verizon Cellular Sales store, but you can call to make an appointment if desired.
What payment options does the Verizon store accept?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
Can I pick up my online order at the Verizon Cellular Sales store?
Yes, in-store pickup is available at this Verizon location.
Which nearby restaurants can I visit before or after shopping at Verizon?
Nearby restaurants include Augusta Foods, Crawdads! of Houston, and Jason's Deli, where you can enjoy a meal close to the Verizon store.
Are there any nearby convenience stores or gas stations near the Verizon Cellular Sales store?
Yes, the nearby convenience stores and gas stations include Valero, Circle K, and Corner Store, which can be convenient for fueling or quick stops before or after your visit.
What nearby services are available if I need computer repair or telecommunications support?
Near the Verizon store, Akisha Networks Inc. offers telecommunications services and IT repair, while Shred Nations provides shredding services, useful for your business needs.