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Brand Certified

Verizon

4.7
(1074 reviews)

Business Details

6470 Fm 1960 Rd W, Houston, TX
77069, United States
(281) 893-8249

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Houston’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Houston connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
6470 Fm 1960 Rd W, Houston, TX
77069, United States

Hours

Reviews

4.7
1,074 reviews
5 stars
987
4 stars
12
3 stars
8
2 stars
13
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Jose Medina and Desiree received high praise for their exceptional customer service, being described as helpful, professional, and attentive.

Mixed Experiences

While many customers had positive experiences, some reported issues with other staff members and unexpected billing problems.

Efficiency

Customers appreciated the quick service and efficiency in handling their requests, with many noting that their visits were resolved in a timely manner.

Product Availability

There were complaints about the availability of certain products, leading to disappointment among customers.
  • KC
    Kirake Castillo
    2 days ago
    5.0
    José Medina execelente trabajador !! Me resolvió todo el problema !! Felicito a verizon por tan buen trabajador !! Educado, atento y muy profesional!! Sin embargo hay una chica llamada Paola que es sumamente grosera, antiprofesional me preguntó que si yo alguna vez había comprado en línea ósea me dijo en pocas palabras ignorante!! Y que el Problema que tenía no se solucionaba !!! Y era todo mentira !! Por que el señor José lo resolvió por completo !! Ella solo quería que yo me fuera de la tienda sin resolver nada !! Las 5 estrellas son para el señor José a ella le doy un 0 por mala educada y grosera !!!
  • DD
    Dellvyn
    4 days ago
    5.0
    Desiree was so helpful she upgraded my phone and helped me make a new line. She got me in and out quick and was very warm and welcoming.
  • NB
    Nuke Boy
    5 days ago
    5.0
    Desiree, was very professional and courteous to work with.
  • ZH
    Zoe Henderson
    Feb 10, 2026
    5.0
    Desiree did amazing work helping me ! I came in the Verizon wireless with NO MONEY and she managed to get me the iPhone 16 including a new phone number ! She was respectful , patient and professional ! I will definitely be coming back to her location for future services . Nothing took longer than 30 minutes and she was so sweet to me the entire time ! I love desiree ❤️❤️ SHE NEEDS A RAISE !!!
  • JB
    Jacob Boyer
    Feb 8, 2026
    1.0
    Very disappointing they didn't have the newest pixel phone in the store. We discussed paying for the phone in cash not financing it. When she started looking at my account she upgraded lines, added streaming services and still didn't give us the price of the phone out the door. We confirmed before we left that NOTHING was changed then while driving I received a text stating we have completed enrollment in a new phone plan, disney, netflix and took away our Hotspot..... we had to actaully call corporate number to speak with them about getting it all changed back. This is a sketchy store and ALLWAYS check your bill for unplanned updates.

Frequently Asked Questions About Verizon

What types of devices can I purchase at the Verizon store on 6470 Fm 1960 Rd W?

You can purchase wireless devices including Apple iPhone, Samsung Galaxy, Google Pixel, Motorola phones, and other brands like LG, HTC, and Asus.

What are the store hours for the Verizon location at 6470 Fm 1960 Rd W?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM. On holidays like October 31, it operates from 9:00 AM to 7:00 PM.

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