Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Houston’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
1,042 reviews
5 stars
957
4 stars12
3 stars8
2 stars13
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Jose Medina and Desiree, for their exceptional customer service and willingness to go the extra mile.
Knowledgeable Staff
Customers frequently noted the staff's knowledge about products and services, which helped them make informed decisions.
Professionalism
Several reviews highlighted the professionalism of the employees, with many customers feeling respected and valued during their interactions.
Positive Experiences
Overall, the majority of reviews reflected positive experiences, with customers expressing satisfaction with their purchases and the assistance they received.
Follow-Up Issues
Some customers reported issues with follow-up service and billing, indicating a need for improvement in post-purchase support.
- KDkacy dixon5 days ago5.0Jose Medina is outstanding!!! Jose provided me with excellent customer service. Jose is very patient and kind. I will highly recommend Verizon because of Jose customer service skills. He went above and beyond to provide me with everything I need and he took cared of all of my concerns.
- LMLartarsha MingoNov 15, 20255.0Desiree you was so helpful an quick Thank you so much
- DMDavid McDonaldNov 13, 20255.0Jose Medina was a great help. I will come back for his assistance.
- JRJose RobledoNov 6, 20255.0Desiree was super nice an helpfull .
- JVJose ValdezOct 27, 20255.0Desiree was so helpful and was able to bundle all my lines and maximize my opportunities with most devices for all my needs. I’ll surely recommend my family and friends to come see her. Thank you again, Desiree!
Frequently Asked Questions About Verizon
What types of devices can I purchase at the Verizon store on 6470 Fm 1960 Rd W?
You can purchase wireless devices including Apple iPhone, Samsung Galaxy, Google Pixel, Motorola phones, and other brands like LG, HTC, and Asus.
What are the store hours for the Verizon location at 6470 Fm 1960 Rd W?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM. On holidays like October 31, it operates from 9:00 AM to 7:00 PM.
Does this Verizon store require appointments for service?
No, appointments are not required to visit this Verizon store, but you can call to make one if preferred.
What payment methods are accepted at the Verizon store?
The store accepts American Express, Discover, Mastercard, and Visa credit cards for payment.
Are there wireless accessories and exclusive Verizon services available at this location?
Yes, you can shop for wireless accessories and exclusive Verizon services at the 6470 Fm 1960 Rd W store.
Can I pick up my online order in-store at this Verizon location?
Yes, in-store pickup service is available at this Verizon store.
What should I know about nearby places to visit when going to the Verizon store at 6470 Fm 1960 Rd W?
Near the Verizon store, you can find Walgreens for convenience and pharmacy needs, Clementines Restaurant if you want to grab a meal, and Monster Mash for costume and shopping needs, making it convenient to run multiple errands in one trip.
How can nearby financial services assist me when visiting this Verizon location?
Nearby ATMs like The Exchange Network and LibertyX Bitcoin ATM, as well as banks like Stellar Bank Champions and CommunityBank of Texas, NA, provide convenient options for cash withdrawal or banking needs before or after your visit to the Verizon store.
Are there any nearby automotive or repair services near the Verizon store?
Yes, Champions Certified Car Care and Cycle Worx motorcycle repair services are nearby, which is helpful if you need vehicle service alongside your Verizon visit.
What types of Verizon services are offered at the 6470 Fm 1960 Rd W store?
This store offers Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspots, and other connected device services.