Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Houston’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
1,176 reviews
5 stars
1,061
4 stars15
3 stars10
2 stars7
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional service provided by representatives like Edwin, Zeph, and Mario, highlighting their patience and willingness to help.
Mixed Experiences
While some customers had outstanding experiences, others reported poor service, particularly from specific employees, leading to frustration and dissatisfaction.
Store Environment
Several reviews mentioned confusion regarding the store's branding as a Verizon location, with some customers feeling misled about its affiliation.
Professionalism
Most positive reviews emphasized the professionalism and knowledge of staff members, particularly Edwin and Zeph, who were noted for their thorough assistance.
Negative Incidents
A few customers reported negative experiences involving rude behavior from staff and issues with unauthorized account changes, leading to significant dissatisfaction.
- CCCiearaNov 12, 20255.0D helped me out and it was The smoothest new customer activation Process that I’ve ever experienced. AND He was training somebody. Phenomenal man!
- APAlain PalomoNov 11, 20255.0Muy bien servicio de David y muchas gracias por su paciencia y su amabilidad
- MAMarvin AcostaNov 5, 20255.0David me ayudo cambiarme de compañía, hizo un buen trabajo
- KLkedy lopezOct 25, 20255.0Cj Washington Great with my family ay thus locación
- IBIsabel BautistaOct 25, 20255.0Cj was great at setting up my new iphone 17 pro max go buy a phone from there
Frequently Asked Questions About Verizon
Where is the Verizon store located at 8401 Westheimer Rd?
The Verizon store is located at 8401 Westheimer Rd, Building A, Houston, TX 77063.
What are the store hours for Verizon at 8401 Westheimer Rd?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does this Verizon location require appointments for service?
No, appointments are not required for this Verizon store location.
What brands of smartphones can I find at the Verizon store on Westheimer Rd?
You can find Apple, Samsung, Google, Motorola, LG, HTC, Asus, and Verizon Wireless devices at this store.
Can I pick up my wireless device in-store at this Verizon location?
Yes, in-store pickup is available for your wireless devices at this location.
What types of payment does the Verizon store at 8401 Westheimer Rd accept?
They accept American Express, Discover, Mastercard, and Visa credit cards.
What Verizon services are offered at the Cellular Sales store on Westheimer Rd?
Services include Verizon Wireless plans, prepaid wireless, Hum Smart Car, Home Phone, Home Internet, and mobile hotspots.
Is there a place nearby where I can grab food before or after visiting Verizon at 8401 Westheimer Rd?
Yes, nearby restaurants like Which Wich Dunvale, Bennigan's, and Denny's offer convenient dining options.
Are there beauty salons near the Verizon store where I can go after shopping?
Yes, nearby beauty salons include Fifi's African Hair Braiding & Weaving, Blue Lion Salon Studios Galleria, and Mari Ari Hair.
Where can I find entertainment or shopping near Verizon at 8401 Westheimer Rd?
Westheimer Dunvale - GameStop is nearby for video games and entertainment shopping.