Verizon

4.7
944 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Houston’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
2202 Gessner Rd, Houston, TX
77080, United States

Hours

Reviews

4.7
940 reviews
5 stars
861
4 stars
10
3 stars
8
2 stars
7
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional customer service provided by staff members like Edwin and Zeph, highlighting their helpfulness and professionalism.

Staff Knowledge

Customers frequently noted the staff's knowledge and ability to assist with various issues, particularly with phone setups and billing inquiries.

Positive Experiences

Numerous reviews reflected positive experiences, with customers expressing satisfaction with their interactions and the solutions provided.

Mixed Experiences

Some customers reported negative experiences, particularly with a specific employee who was described as rude and unhelpful.

Bilingual Support

Edwin's bilingual abilities were appreciated by customers, enhancing their overall experience.
  • EM
    Eve McClellan
    Nov 9, 2025
    5.0
    Helpful. Tried to save me money. The had promotions that were helpful to me.
  • BB
    Bill
    Oct 25, 2025
    5.0
    Kiana was awesome, this is the nicest, real person I have met in a very long time
  • DT
    David Templeton
    Oct 25, 2025
    5.0
    Kiana was absolutely amazing! She went above and beyond helping me get my friend on a better plan. We walked out with more equipment, more service, and somehow a bill that was half as much! She made everything easy to understand and handled it all with such confidence and kindness. Honestly, she was pure magic — if you need help, ask for Kiana!
  • JH
    Juanita Habernal
    Sep 29, 2025
    5.0
    Zeph helped me out with my phone. There were a ton of viruses on it and he cleaned it all up for me! Amazing customer service!
  • YH
    Yaimi Hernandez
    Sep 11, 2025
    1.0
    Hace unos meses fue para adquirir una línea en este centro, me atendió un señor moreno, le di mis datos pero inicialmente me dijo un precio y luego otros total nos fuimos sin línea y sin teléfono. Al día siguiente me lleho un correo para que activará mi línea de teléfono y regrese a la tienda para aclarar que no me habia llevado nada, el mismo que me atendió ya no estaba ahí y los que me atendieron me dijeron que no lo conocían y supuestamente con mi seguro social verificaron que no tenía nada abierto. Ahora al cabo de varios meses de este suceso para sorpresa mia me bajo mi créditoque con tanto esfuerzo he construido por una supuesta deuda tengo con ustedes y eso me afecta demasiado.

Frequently Asked Questions About Verizon

What is the address of the Cellular Sales Verizon store at Gessner Road?

The store is located at 2202 Gessner Rd, Houston, TX 77080.

What are the opening hours for the Verizon store at 2202 Gessner Rd?

The store is open Monday to Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM. On October 31, 2025, it is open from 9:00 AM to 7:00 PM.