Business Details
12620 Fm 1960 Rd W, Houston, TX
77065, United States
Certified by Verizon • Feb 22, 2026
(281) 890-1600
Certified by Verizon • Feb 22, 2026
https://www.yourwirelessinc.com/locations/
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Houston, TX location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.8
821 reviews
5 stars
768
4 stars
13
3 stars5
2 stars3
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, often highlighting specific employees for their exceptional service.
Promotions
Many reviews mentioned great promotions, particularly free phones and tablets, which contributed to a positive shopping experience.
Efficiency
Customers appreciated the quick and efficient service, often noting that their issues were resolved promptly and without hassle.
Store Experience
The overall atmosphere of the store was described as welcoming and professional, with many customers expressing a desire to return.
- VLVictoria Loehr2 days ago5.0Fast amazing reliable service. Jay and jacob were amazing at explaining all parts of the bill. will be coming back.
- JSJuan Sanchez3186 days ago5.0Great service and customer service real fast and friendly service highly recommend this store
- FVFrancisco Vega6 days ago5.0Just saw promos online about free phones. Got in store the staff really helped us getting free phones. Great service. Will Visit again!!!!
- AKAuthor KäixoFeb 19, 20265.0Quick and efficient service from G and Jacob! We got the same promotion we saw online and they made sure we were able to the exact phones we wanted! Very hospitable and very helpful! I’ll recommend this store to everyone
- JHJanelle HoffartFeb 4, 20265.0Great promo!!!!!!! The staff working there are great. Just left with my free phone.
Frequently Asked Questions About Verizon
What products and services does Verizon offer at the Houston 12620 FM 1960 Rd W location?
Verizon offers smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts, and more.
What are the store hours for Verizon at 12620 FM 1960 Rd W, Houston?
The store is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does this Verizon location support in-store pickup?
Yes, this Verizon location offers in-store pickup services.
What payment options can customers use at the Verizon store?
Customers can pay using American Express, Cash, Discover, Mastercard, and Visa cards. Debit cards and mobile NFC payment are also accepted.
Is the Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Does Verizon require appointments for service or sales inquiries?
No, appointments are not required to visit this Verizon store.
Can you recommend nearby restaurants to visit before or after shopping at Verizon?
Nearby dining options include Maribelli Italian Ristorante, Tex-Mex Grill and Bar, Spicy House Chinese Food, Jeremiah's Italian Ice, and Charleys Cheesesteaks.
What nearby services might be useful to Verizon customers in the area?
Nearby services include Walgreens Pharmacy for convenience and health needs, The UPS Store 5348 for packing and shipping, and multiple car rental agencies like Avis and Budget Car Rental.
Are there any nearby places for customers interested in technology or mobile accessories?
Yes, nearby is Verizon Authorized Retailer, Your Wireless, which offers mobile phone accessories and related retail services.
How can customers contact the Verizon store or learn more online?
Customers can call +1 281-890-1600, email stores@yourwirelessinc.com, or visit https://www.yourwirelessinc.com/locations/ for more information.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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