Business Details
About
Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Houston, TX location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
800 reviews
5 stars
749
4 stars
13
3 stars5
2 stars3
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist.
Promotions
Many reviews highlighted the great promotions available, including free phones and tablets, which contributed to a positive shopping experience.
Store Experience
The store atmosphere was described as welcoming and family-like, making customers feel comfortable and valued.
Staff Knowledge
Customers noted the staff's expertise in explaining products and services, helping them make informed decisions.
Efficiency
Several reviews mentioned quick and efficient service, with staff handling transactions and setups smoothly.
- CCC4thePLUG3 days ago5.0Great promos available. Just got my free phone. Great staff!!!!
- DFDebra FarloughNov 13, 20255.0Omg Gary jay and Jacob were absolutely amazing helpful knowledgeable and kind I walked in a mess with transfer issues and internet issues and left fresh and new with all issues resolved
- PSPeggy SemberaNov 13, 20255.0The guys here are great. I always have a million questions and they answered them all.
- BSBarb ScantlinNov 11, 20255.0My very first cell phone was with Verizon and have been with Verizon ever since! I have used this location for 5-6 years and the guys that helped me today have been there too! Very knowledgeable and helpful with other questions about the new phone workings! Appreciate doing business with them
- LRLinda ReedNov 7, 20255.0Get promos going on. Got my free phone on them. Service is great!!!
Frequently Asked Questions About Verizon
What products and services does Verizon offer at the Houston 12620 FM 1960 Rd W location?
Verizon offers smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts, and more.
What are the store hours for Verizon at 12620 FM 1960 Rd W, Houston?
The store is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does this Verizon location support in-store pickup?
Yes, this Verizon location offers in-store pickup services.
What payment options can customers use at the Verizon store?
Customers can pay using American Express, Cash, Discover, Mastercard, and Visa cards. Debit cards and mobile NFC payment are also accepted.
Is the Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Does Verizon require appointments for service or sales inquiries?
No, appointments are not required to visit this Verizon store.
Can you recommend nearby restaurants to visit before or after shopping at Verizon?
Nearby dining options include Maribelli Italian Ristorante, Tex-Mex Grill and Bar, Spicy House Chinese Food, Jeremiah's Italian Ice, and Charleys Cheesesteaks.
What nearby services might be useful to Verizon customers in the area?
Nearby services include Walgreens Pharmacy for convenience and health needs, The UPS Store 5348 for packing and shipping, and multiple car rental agencies like Avis and Budget Car Rental.
Are there any nearby places for customers interested in technology or mobile accessories?
Yes, nearby is Verizon Authorized Retailer, Your Wireless, which offers mobile phone accessories and related retail services.
How can customers contact the Verizon store or learn more online?
Customers can call +1 281-890-1600, email stores@yourwirelessinc.com, or visit https://www.yourwirelessinc.com/locations/ for more information.