Business Details
About
Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Houston, TX location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
811 reviews
5 stars
760
4 stars
13
3 stars5
2 stars3
1 star
30
What are people saying?
AI-generated from recent customer reviews
Promotions
Customers frequently praised the great promotions, including free phones and tablets, available at the store.
Customer Service
The staff received high marks for being friendly, knowledgeable, and helpful, with many customers noting exceptional service experiences.
Staff Expertise
Customers appreciated the staff's professionalism and ability to resolve issues efficiently, often highlighting specific employees for their outstanding assistance.
Store Experience
Many reviews mentioned a positive store atmosphere, with customers feeling welcomed and valued during their visits.
- PMPawan Malli5 days ago5.0Great deals. I like there service!!! Just switch 4 lines
- SISheikh Muhammad Ibrahim5 days ago5.0Great service. They made my bill cheap from what I was paying. Like there service!!!!
- KTKelvin Tran6 days ago5.0I recently switch my family plan from T-Mobile to Verizon at this location. All the staffs were extremely helpful, knowledgeable about their products and fast. They delivered what promised and we spent less than 30 mins in the store. Absolutely 5 stars from us
- RMRick McDermottDec 28, 20255.0Great staff. Great service. Free phones on them!!
- MSMaziar SamsamiDec 23, 20255.0Christmas promo is here!!!!! Free phones on them. I like there service.
Frequently Asked Questions About Verizon
What products and services does Verizon offer at the Houston 12620 FM 1960 Rd W location?
Verizon offers smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts, and more.
What are the store hours for Verizon at 12620 FM 1960 Rd W, Houston?
The store is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does this Verizon location support in-store pickup?
Yes, this Verizon location offers in-store pickup services.
What payment options can customers use at the Verizon store?
Customers can pay using American Express, Cash, Discover, Mastercard, and Visa cards. Debit cards and mobile NFC payment are also accepted.
Is the Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Does Verizon require appointments for service or sales inquiries?
No, appointments are not required to visit this Verizon store.
Can you recommend nearby restaurants to visit before or after shopping at Verizon?
Nearby dining options include Maribelli Italian Ristorante, Tex-Mex Grill and Bar, Spicy House Chinese Food, Jeremiah's Italian Ice, and Charleys Cheesesteaks.
What nearby services might be useful to Verizon customers in the area?
Nearby services include Walgreens Pharmacy for convenience and health needs, The UPS Store 5348 for packing and shipping, and multiple car rental agencies like Avis and Budget Car Rental.
Are there any nearby places for customers interested in technology or mobile accessories?
Yes, nearby is Verizon Authorized Retailer, Your Wireless, which offers mobile phone accessories and related retail services.
How can customers contact the Verizon store or learn more online?
Customers can call +1 281-890-1600, email stores@yourwirelessinc.com, or visit https://www.yourwirelessinc.com/locations/ for more information.