Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Houston for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
182 reviews
5 stars
103
4 stars
23
3 stars
6
2 stars
8
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others, particularly the manager, received criticism for being rude and unhelpful.
Staff Knowledge
Several reviews indicate that staff knowledge varies significantly, with some employees providing excellent assistance while others appear uninformed or dismissive.
Store Experience
Customers appreciate the store's cleanliness and ambiance, but many express frustration with long wait times and inefficient service.
Sales Practices
There are complaints about aggressive sales tactics and unclear communication regarding fees and promotions, leading to customer dissatisfaction.
- NJNia JeremiahDec 12, 20255.0I had Luis assist me in switching from at&t to verizon. He was the BEST! he was super patient and kind.
- BMBrenda MataNov 19, 20251.0The big guy who came up to "assist me" was very rude and condescending. I told him i would just go to another Verizon where they actually would help me and be nice.
- LPLeila PolicOct 16, 20255.0Super friendly employees!
- TSTamu SwailsSep 28, 20255.0Great service
- GSGüera SilecSep 19, 20255.0Siempre muy amables para todo 👍🏻
Frequently Asked Questions About Verizon
What are the Verizon store hours in Houston at Gulfgate Center Mall?
The Verizon store in Houston at 1440 Gulfgate Center Mall is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What products does the Verizon Houston store offer?
They offer 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and business devices such as cell phones, mobile hotspots, tablets, and laptops.
How can I schedule an in-store appointment at the Verizon Houston location?
You can schedule an in-store appointment online via their website or by using the My Verizon app with the scheduling link provided.
What delivery and pickup options are available at the Verizon store in Houston?
Customers can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
Does the Verizon store in Houston accept mobile payment options?
Yes, they accept mobile NFC payments, debit cards, checks, and do not require cash only transactions.
What languages are supported at the Verizon Houston store?
The store supports both English and Spanish languages.
Which nearby coffee shops can I visit before or after shopping at Verizon Houston?
Nearby coffee shops include Starbucks, located close to the Verizon store in Gulfgate Center Mall, perfect for grabbing a coffee before or after your visit.
Are there convenient food options near Verizon Houston?
Yes, nearby restaurants include Taco Bell / KFC, MOD Pizza, Cicis Pizza, Panda Express, and Taco Palenque for quick and diverse dining options.
Where can I find nearby services like shipping or locksmiths near the Verizon store in Houston?
FedEx Office Print & Ship Center offers shipping services, and Minute Key or minuteKEY provide locksmith services close to the Verizon location.
What convenience stores or banks are near the Verizon Houston store?
Nearby convenience options include IBC Bank for financial services and H-E-B Fuel for automotive needs, both located near the Verizon store at Gulfgate Center Mall.