Visit our store at Houston for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Many customers reported poor customer service experiences, citing rude staff and lack of assistance.
Staff Attitude
Several reviews highlighted negative attitudes from employees, with some customers feeling ignored or disrespected.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and excellent service.
Store Management
The store management received criticism for not addressing customer issues effectively and for poor handling of situations.
Long Wait Times
Customers frequently mentioned long wait times and inadequate staffing, leading to frustration during visits.
CD
Corrine Daignault
Feb 4, 2026
5.0
Arturo and Jeff helped me out with my new home internet. They were awesome and the prices were super reasonable. Arturo also took it a step further and helped me out with an issue I had with my billing. Super happy with my visit.
AM
Alicia Mixon
Jan 16, 2026
1.0
The “manager” there is useless. She was no help. She immediately told me to call customer service, she didn’t even attempt to help me return my old device. She lied and said I had to go home and take if off WiFi which I found out was NOT true. They need new workers at this location! Quickly!
SA
Shafqat Almani
Jan 7, 2026
1.0
Very rude employees shameful lies they says… won’t recommend to go there
MM
Mini La Mode
Jan 5, 2026
1.0
You guys I REPEAT, do not go here. They were very low on customers and still had very snooty attitudes, towards my husband and I. Literally my first experience going to Verizon felt disgusting. They treated us as if we were nothing and really don’t know who we are. Version that staff represented your company sooooo bad! The location on Fry and i10…Hence to the treatment we received I’d NEVER spend my money with them. However with the following we have…This is about to be bigger than they even know. A heavy set Caucasian male” and a Hispanic young lady with black curly hair. Unbeknownst to me Verizon is the worst. I see why they have 3.7 stars wow guess we’re not the only ones.
What are the operating hours for the Verizon store in Houston at 1122 Fry Rd?
The Verizon store in Houston is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What brands of smartphones can I find at the Verizon Houston store?
You can find the latest 5G smartphones from Apple, Samsung, Google, Motorola, Kyocera, and TCL at the Verizon Houston store.
Does Verizon Houston offer options for online orders and delivery?
Yes, Verizon Houston offers online ordering with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available.
Can I schedule an appointment to visit the Verizon store in Houston?
Yes, you can schedule an in-store appointment online or via the My Verizon app for a more convenient visit to the Houston store.
What types of mobile and business products are available at Verizon Houston?
Verizon Houston offers business cell phones, mobile hotspots, tablets, laptops, as well as various mobile and wireless internet plans.
Which payment methods are accepted at the Verizon store in Houston?
Verizon Houston accepts payments by check, debit card, and mobile NFC payments; cash-only is not required.
Is there a Verizon store near 1122 Fry Rd that I can visit for mobile needs?
Yes, the Verizon store located at 1122 Fry Rd in Houston is your local destination for mobile phones, wireless internet, and 5G services.
What nearby places can I visit for dining before or after shopping at Verizon Houston?
Nearby dining options include Five Guys and Jimmy John's for fast food and sandwiches, Chipotle Mexican Grill and Hooters for casual dining experiences.
Are there clothing stores near the Verizon store in Houston for additional shopping?
Yes, Men's Wearhouse and Kohl's are nearby where you can shop for men's and children's clothing and fashion accessories.
What nearby services are available around the Verizon store for financial and professional needs?
Nearby you can find Chase Bank and Chase Mortgage for banking and lending, as well as Staffmark for employment services.
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