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Verizon

3.9
(426 reviews)

Business Details

1122 Fry Rd, Houston, TX
77084, United States
(281) 578-0418

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Houston for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1122 Fry Rd, Houston, TX
77084, United States

Hours

Reviews

3.9
426 reviews
5 stars
264
4 stars
38
3 stars
23
2 stars
11
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, citing rude staff and lack of assistance.

Staff Attitude

Several reviews highlighted negative attitudes from employees, with some customers feeling ignored or disrespected.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and excellent service.

Store Management

The store management received criticism for not addressing customer issues effectively and for poor handling of situations.

Long Wait Times

Customers frequently mentioned long wait times and inadequate staffing, leading to frustration during visits.
  • CD
    Corrine Daignault
    Feb 4, 2026
    5.0
    Arturo and Jeff helped me out with my new home internet. They were awesome and the prices were super reasonable. Arturo also took it a step further and helped me out with an issue I had with my billing. Super happy with my visit.
  • AM
    Alicia Mixon
    Jan 16, 2026
    1.0
    The “manager” there is useless. She was no help. She immediately told me to call customer service, she didn’t even attempt to help me return my old device. She lied and said I had to go home and take if off WiFi which I found out was NOT true. They need new workers at this location! Quickly!
  • SA
    Shafqat Almani
    Jan 7, 2026
    1.0
    Very rude employees shameful lies they says… won’t recommend to go there
  • MM
    Mini La Mode
    Jan 5, 2026
    1.0
    You guys I REPEAT, do not go here. They were very low on customers and still had very snooty attitudes, towards my husband and I. Literally my first experience going to Verizon felt disgusting. They treated us as if we were nothing and really don’t know who we are. Version that staff represented your company sooooo bad! The location on Fry and i10…Hence to the treatment we received I’d NEVER spend my money with them. However with the following we have…This is about to be bigger than they even know. A heavy set Caucasian male” and a Hispanic young lady with black curly hair. Unbeknownst to me Verizon is the worst. I see why they have 3.7 stars wow guess we’re not the only ones.
  • AC
    Anel Carreon
    Dec 28, 2025
    5.0
    Personal amable

Frequently Asked Questions About Verizon

What are the operating hours for the Verizon store in Houston at 1122 Fry Rd?

The Verizon store in Houston is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.

What brands of smartphones can I find at the Verizon Houston store?

You can find the latest 5G smartphones from Apple, Samsung, Google, Motorola, Kyocera, and TCL at the Verizon Houston store.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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