Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Houston for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
485 reviews
5 stars
250
4 stars
63
3 stars
43
2 stars
23
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Experiences with customer service are inconsistent; some customers report excellent service while others describe rude and unhelpful staff.
Staff Knowledge
Many customers expressed frustration with staff knowledge, citing instances of misinformation and lack of assistance.
Wait Times
Customers frequently reported long wait times, especially during busy hours, leading to dissatisfaction.
Positive Experiences
Several customers highlighted specific employees who provided exceptional service, indicating that experiences can vary significantly based on who assists you.
Store Management
There are complaints about the management's responsiveness and accountability, with some customers feeling ignored or dismissed.
- VGVictor GonzalezNov 15, 20255.0They offer me the financing option for iPhone.
- MOMelvin OestreichOct 31, 20255.0Helped with getting a new phone transfered all my info from old phone
- KGKaymore GreenOct 16, 20251.0They are unable to help with anything. Will never be dealing with Verizon again. All I had with them is internet. It shouldn’t be a hassle with setting up an account. When I came into the store. The person I said “it’s tricky because I don’t have the entire package deal. Redirecting me to call a number with still not being able to help. It shouldn’t be a hassle with paying a bill. I was a few weeks in with Verizon and this was a poor experience.
- TCTroy CoffmanOct 16, 20255.0Great selection and friendly knowledge staff.
- SMShawn MaierOct 8, 20255.0Amazing customer service, went in to get a new iphone and ended up getting what i wanted plus they made my overall phone bill cheaper, highly recommend you shop here and come see Lucy and Cris.
Frequently Asked Questions About Verizon
What are the Verizon store hours in Houston?
The Verizon store in Houston is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
What types of products does the Verizon Houston store offer?
The store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
Does Verizon Houston provide options for order pickup and delivery?
Yes, they offer in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available.
Can I schedule an in-store appointment at the Verizon Houston store?
Yes, you can schedule an in-store appointment online or through the My Verizon app for your convenience.
What languages are spoken at the Verizon Houston store?
The store provides services in both English and Spanish to assist customers.
What payment methods does Verizon Houston accept?
They accept check, debit card, and mobile NFC payments; they do not require cash only.
What are some nearby dining options close to Verizon Houston store?
Nearby dining options include Sonic Drive-In, Texas Land & Cattle steakhouse, Captain Tom's Seafood & Oyster, Margarita's Coffee, and Starbucks, great for grabbing a meal or coffee before or after your visit.
Where can I fuel up near the Verizon Houston location?
There are several gas stations nearby including Chevron Station Houston, Texaco, Exxon & Mobil Stations, and Honey Farms, making it easy to refuel before or after your visit.
Are there any beauty or retail stores near Verizon Houston?
Yes, nearby beauty and retail stores include Bath & Body Works, Sephora, Ogle School cosmetology, and Rooms To Go furniture store for diverse shopping options.
Who are some competitors to Verizon in the Houston area?
Some competitors include AT&T, T-Mobile, Spectrum, and Optimum, providing alternative wireless and internet service options.