Total Wireless

4.1
27 reviews
Prepaid Cell Phone Store In TX, Houston

About

Cell Phone StoreTelecommunications Service ProviderTelephone Company
Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total Wireless in Houston, TX. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, we help you find the right fit for your lifestyle. Stop by today and explore our wide selection of the latest devices and accessories. You can even keep your own phone and number. At Total Wireless, we’re totally with you.

Details

  • Requires appointmentNot available

Location

Total Wireless
3330 Hillcroft St, Houston, TX
77057, United States

Hours

Reviews

4.1
27 reviews
5 stars
20
4 stars
1
3 stars
1
2 stars
0
1 star
5
  • JR
    Jeannette Ruiz
    Aug 27, 2025
    5.0
    Zohair (zo) was absolutely amazing helped us switch four lines and helped with all the transfer for photos and contacts and more. We will definitely be coming back. Thanks again zo we really appreciate your hard work and for making us laugh.
  • AN
    anjum naz
    Aug 22, 2025
    5.0
    Zohair (zo) was amazing from start to finish, explained all the plans and answered every question! I had to go back the next day for some more questions and he spent another hour or more with me helping with everything. Thanks again Zo. Unrelated he even got me a Red Bull. Thanks!!
  • EB
    Emmanuel Betancourt
    Aug 16, 2025
    1.0
    Store clerk was unhelpful. Happened at 6:48 pm, on August 16. Preferred to smoke than help customers. He asked me to leave because he couldn’t fix any of my concerns.
  • LV
    Los Vigilante
    Jul 25, 2025
    1.0
    Zohair (Zee) - The sweet talking charlatan will welcome you in the store. Once you are in; he will leave no stone unturned to enchant you with his words and then swindle you off your money. I am posting the real price list of the phones with my review. Being a WHISTELEBLOWER here regarding the malpractices of Total Wireless employees. First things first; your plan is supposed to be at the 50% mentioned costs for example if you opt for $ 50 plan, you get a 50% discount and you only pay $ 25 per month. They will tell you that for the first month you pay the 50 and then next month onwards it will go down to 50%. LIES! Its supposed to be $ 25 since the day you sign up (With Auto Pay). Also, they try to sell their "Free" phones. For example an iPhone 13 is supposed to be ABSOLUTELY FREE. They will gauge you as a customer to see how much you can pay and ask you to pay at least something for the phone instead of just giving it away for free. I am sending out an email to Total Wireless with all these malpractices Zohair and his staff are doing. Please refer to the pricelist I am posting here and ONLY THEN proceed to buy something at the real prices. Also, they will charge you for an activation fees and a SIM card charge ($25 and $ 10 respectively) which DOES NOT EXIST. Total Wireless (Verizon) doesn't charge you that, the store charges you that. Basically you should only be paying your monthly charges when you sign up and get your free phone and walk out. If they were to be audited, they will be in huge trouble. There should be a class action lawsuit for things like these. I hope the investigations you guys do indeed reveals to you whatever I have mentioned here.
  • GC
    Genaro Chavez
    Feb 9, 2025
    5.0
    Will recommend this store to my friends and family great experience switched from cricket very happy got a new phone with service with keeping my same number, great customer service.

Frequently Asked Questions About Total Wireless

Where is Total Wireless located in Houston, TX?

Total Wireless is located at 3330 Hillcroft St, Suite E, Houston, TX 77057.

What are the store hours for Total Wireless on weekdays?

Total Wireless is open from 10:00 AM to 8:00 PM, Monday through Friday.