TORRES ELECTRONICS TV REPAIR AND PARTS

3.6
202 reviews

About

Television Repair ServiceTV & Video EquipmentElectronics Store
Torres TV Parts is a small independently owned TV replacement part store located in Houston,Texas . A majority of our parts are harvested from new damaged working TV's which get thoroughly inspected prior to stocking and shipping. Orders over $75.00 get free shipping. Our parts ship all over the U.S.A. and come with a 30 day warranty. Restocking fee may apply on returns.

Location

TORRES ELECTRONICS TV REPAIR AND PARTS
5727 Bellaire Boulevard, Houston, TX
77081, United States

Hours

Reviews

3.6
202 reviews
5 stars
120
4 stars
10
3 stars
8
2 stars
9
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some found it helpful and responsive, while others reported poor communication and rude staff.

Product Quality

Customers expressed concerns about receiving defective parts and issues with returns, including high restocking fees.

Timeliness

Many customers appreciated the fast shipping and timely repairs, with several noting quick turnaround times.

Pricing

Pricing is viewed as fair by some, but others felt it was too high, especially regarding repair costs and restocking fees.

Repair Effectiveness

While some customers were satisfied with repairs and parts, others reported ongoing issues after service, questioning the reliability of repairs.
  • LH
    Lot Hong
    Mar 29, 2022
    5.0
    I recently ordered a power supply to troubleshoot my 60 tv backlight not turning on from their website. The shipping was way fast. The board look way newer then the suspected bad one inside the tv. Installed it and it saved me thousands from buying another tv! Will order more parts in the future thanks!
  • JF
    Javier Frias
    Sep 3, 2020
    1.0
    Gerente,empleado y en especial El famoso tecnico son unos ratas con face mask,dan diagnostico sin checar Los componentes del tv !aparte de ratas El dueño es un cobarde que no da la cara resulta que luego me di cuenta que habian, dañado la pantalla de mi tv y me dijeron que estaba en corto circuito despues de una semana de tenerla ahi y darme diagnostico y precio por reparacion que era cambiarle tooooodddoooos los leds y salir con otro diagnostico,ratoneril que mi pantalla estaba en corto y no era reparable bola de rateeerrrooossss es lo que sooonnnn!!!
  • JW
    January Whatley
    Nov 5, 2018
    1.0
    Were very rude....
  • GG
    glory281
    Jun 22, 2016
    5.0
    I see that there are some 1-star bad reviews so I can only speak from my personal experience. I looked Torres Electronics on the BBB website and saw no complaints at all and there are more good reviews than bad ones posted here, so I decided to go with them. My experience was great! And my tv is working still after one month. They were friendly and only took one week to have it ready which I consider a good turn around. The cost was very reasonable. The front person I dealt with was very friendly and spoke great English! I will use them again for sure!

Frequently Asked Questions About TORRES ELECTRONICS TV REPAIR AND PARTS

What types of TV brands does TORRES ELECTRONICS TV REPAIR AND PARTS provide parts for?

They offer parts for brands such as SAMSUNG, RCA, MITSUBISHI, LG, PHILLIPS, EMERSON, SONY, VIZIO, MAGNAVOX, TOSHIBA, JVC, and WESTINGHOUSE.

Where is TORRES ELECTRONICS TV REPAIR AND PARTS located?

They are located at 5727 Bellaire Boulevard, ste A, Houston, TX 77081, USA.