Geek Squad

3.6
81 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
5133 Richmond Ave, Houston, TX
77056, United States

Hours

Reviews

3.6
81 reviews
5 stars
46
4 stars
7
3 stars
2
2 stars
5
1 star
21
  • DM
    David Mitchell
    Nov 15, 2025
    1.0
    District Manager of Geek Squad @ Copperfield location in Houston, Tx. Poor customer service. Purchased product and product was not returned to me. Did nothing to accommodate as I have been a total rewards member for quite some time. Was not lookimg for $. Just to be made whole on the product which was not received. Please try the Cypress,TX location as they are more customer service oriented. Kind regards, Unhappy customer
  • JJ
    James
    Sep 17, 2025
    1.0
    The representative that answered the line was very rude and refused to transfer me to geek squad.
  • KB
    Keegan Bradley
    Jul 25, 2025
    5.0
    Had to help an older family member get her devices scanned and cleaned for viruses / malware. The folks at this location were polite, professional, friendly, and helpful. Especially Isaiah!
  • MR
    Mariya R
    Jun 28, 2025
    2.0
    2.5 stars because it is a mix review. 5 starts for excellent sales representative 0 stars for geek squad Great experience with the sales team—knowledgeable and courteous—but my Geek Squad experience was disappointing. The technician was arrogant, rude and combative, and the manager was unhelpful. I ended up returning my purchase and wouldn’t recommend their membership or services based on this experience.
  • AL
    Alexander Lucas
    Jun 9, 2025
    5.0
    Extremely helpful and considerate. I highly recommend their services. Aries was particularly helpful and professional. Thanks again!

Frequently Asked Questions About Geek Squad

What services does Geek Squad at 5133 Richmond Ave in Houston offer?

Geek Squad at 5133 Richmond Ave provides tech repair, setup, and support services for various electronics including computers, mobile phones, and appliances.

How can I schedule a service appointment with Geek Squad at this location?

You can schedule service with Geek Squad either in store or online through their website.