District Manager of Geek Squad @ Copperfield location in Houston, Tx. Poor customer service. Purchased product and product was not returned to me. Did nothing to accommodate as I have been a total rewards member for quite some time. Was not lookimg for $. Just to be made whole on the product which was not received. Please try the Cypress,TX location as they are more customer service oriented.
Kind regards,
Unhappy customer
JJ
James
Sep 17, 2025
1.0
The representative that answered the line was very rude and refused to transfer me to geek squad.
KB
Keegan Bradley
Jul 25, 2025
5.0
Had to help an older family member get her devices scanned and cleaned for viruses / malware.
The folks at this location were polite, professional, friendly, and helpful. Especially Isaiah!
MR
Mariya R
Jun 28, 2025
2.0
2.5 stars because it is a mix review.
5 starts for excellent sales representative
0 stars for geek squad
Great experience with the sales team—knowledgeable and courteous—but my Geek Squad experience was disappointing. The technician was arrogant, rude and combative, and the manager was unhelpful. I ended up returning my purchase and wouldn’t recommend their membership or services based on this experience.
AL
Alexander Lucas
Jun 9, 2025
5.0
Extremely helpful and considerate. I highly recommend their services. Aries was particularly helpful and professional. Thanks again!
What services does Geek Squad at 5133 Richmond Ave in Houston offer?
Geek Squad at 5133 Richmond Ave provides tech repair, setup, and support services for various electronics including computers, mobile phones, and appliances.
How can I schedule a service appointment with Geek Squad at this location?
You can schedule service with Geek Squad either in store or online through their website.
What are the operating hours for Geek Squad at 5133 Richmond Ave?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Is Geek Squad currently open or closed?
Geek Squad at this location is currently open.
What is the contact phone number for Geek Squad at 5133 Richmond Ave?
You can reach Geek Squad at this location by calling +1 713-552-1512.
Where is Geek Squad located in Houston?
Geek Squad is located at 5133 Richmond Ave, Houston, TX, 77056, United States.
Can I find electronic and appliance shopping near Geek Squad?
Yes, Best Buy is near Geek Squad and offers electronics and appliance shopping, making it convenient to visit both locations.
What nearby shopping centers can customers explore around Geek Squad?
Customers can visit Richmond Square shopping center nearby for various retail options after their visit to Geek Squad.
Are there places for fitness and recreation near Geek Squad at 5133 Richmond Ave?
Yes, there are fitness centers like 24 Hour Fitness - Galleria, TX and a Gym close to Geek Squad for active lifestyle needs.
Where can I get home decor or furniture shopping near Geek Squad?
Cost Plus World Market, World Market, and 3 Day Blinds of Greater Houston are nearby places offering home decor and furniture shopping options.