Specifically want to shout out Yancy at the Geek Squad in Copperfield store. Both times I needed help, he was the absolute best. I hope I don't need more help in the future, but if I do, Yancy is for sure who I'd see!
SS
Shana
Jun 30, 2025
1.0
Horrible! Charged my card for a subscription I never Signed up for . Still waiting on a refund & it’s been a month.
NM
Noah Martinez
Jun 4, 2025
1.0
Terrible service all around. Originally scheduled appointments to get my washing machine fixed after only having it 3 months in April. It is now June and it still hasn’t been fixed. Past 2 appointments have been cancelled because I recently asked for exchange because 2 separate techs haven’t fixed the issue. Support tells me they can’t exchange until a tech approves it and they have cancelled past 2 appts since I’ve asked for an exchange. Support and techs have no communication between each other either. Don’t buy from Best Buy. Pictures provided are just recent messages from Bestbuy.
LG
Louis Gilbert
Nov 17, 2024
1.0
Complete waste of time. They don’t respect appointment times. Can’t fix same day as promised. Go to Apple Store instead of this place for Apple repairs.
JJ
Julie
Feb 10, 2021
1.0
Apple made an appointment for me to bring my iPhone SE to This Best Buy Geeksquad to replace the cracked screen. The appointment was over a week out so I went into Bestbuy on 2/8 to ask for a sooner appointment.
Provided the information and received an appointment for today.
When I arrive at my appointment time I'm told they do not have parts for this phone.
Said "there's nothing we can do." Although I have an appointment to replace this specific phone screen there is "nothing they can do." So I ask if they can call another Bestbuy to see if they have the parts. The response was "no, they dont answer the phone and we dont have the people to do that."
I ask how I'm supposed to get it replaced when Apple tells me to come here? Response, "I dont know, you can go to other Bestbuys and ask them."
So then I ask why I didn't receive a call to let me know they wouldnt be able to service this phone. Response "I dont know but we dont have enough people to do that."
Horrible customer service.
What services does Geek Squad at Best Buy in Houston provide?
Geek Squad offers tech repair, setup, and support services including computer and cell phone repairs, data recovery, appliance and television repairs, and computer support.
Where is Geek Squad located in Houston?
Geek Squad is located at 7034 Highway 6 N, Houston, TX 77095, USA.
What are the operating hours of Geek Squad at this location?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM, Central Time.
How can I schedule a service appointment with Geek Squad?
You can schedule a service appointment in-store or online via the Geek Squad website linked to this location.
What is the contact phone number for Geek Squad at 7034 Highway 6 N?
The local and main phone number is +1 281-656-2135.
Which nearby shopping center can I visit in conjunction with Geek Squad at Best Buy?
You can visit The Centre at Copperfield, a nearby shopping center that offers various retail options, perfect for a shopping trip before or after your tech service visit.
Are there any nearby dining options close to Geek Squad in Houston?
Yes, nearby dining options include Outback Steakhouse, Subway, and Bananas Thai Cuisine, ideal for meals before or after your visit.
What beauty and spa services are near Geek Squad at Best Buy?
Ulta Beauty, Charlotte Tilbury, A&B Lashes, Fabulous Nails & Spa, and The K Nails Bar are nearby beauty salons and spa options you can visit around Geek Squad.
Is there a pet store or veterinary service near Geek Squad?
Yes, nearby pet-related services include PetSmart for pet supplies and grooming and Banfield Pet Hospital and The Corner Vet for veterinary care.
Can Geek Squad assist with office equipment and printing needs?
Yes, Office Depot - Houston 2227 nearby offers office equipment and computer repair services, and Office Depot Print & Copy provides printing services close to Geek Squad.