Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Houston store today.
Location
Cricket Wireless Authorized Retailer
10705 Westheimer Rd Ste B, Houston, TX
77042, United States
Hours
Reviews
4.2
130 reviews
5 stars
93
4 stars
10
3 stars
3
2 stars
5
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional customer service provided by staff members, particularly Jay, Madison, and Rebecca, who were noted for their helpfulness and professionalism.
Staff Knowledge
Customers frequently highlighted the staff's knowledge about products and services, with several reviews mentioning how staff took the time to explain options clearly.
Mixed Experiences
While many reviews were positive, there were also reports of poor service and unprofessional behavior from some employees, indicating inconsistency in customer experiences.
Store Environment
Several customers commented on the cleanliness and organization of the store, with some expressing dissatisfaction about the store's condition and atmosphere.
Loyalty and Recommendations
Many customers expressed loyalty to the store due to positive experiences and recommended it to others, indicating a strong customer base.
- VVv4 days ago5.0Nawaz was extremely helpful. Highly recommend this store!
- MMMalaneyOct 13, 20255.0Absolutely amazing service at the Cricket store! I stopped by the Cricket store today and was helped by one of the most professional, patient, and genuinely kind guys I’ve met in a phone store. From the moment I walked in, he greeted me with a friendly smile and made sure I was completely taken care of. He didn’t rush me, took the time to explain all my options clearly, and even helped me set everything up before I left so I wouldn’t run into any issues later. You can tell he actually cares about his customers — not just making a sale. He went above and beyond to make sure I left happy and confident about my new phone and plan. That kind of customer service is rare these days, and it honestly made my whole day better. If you ever need help at Cricket, ask for him — you’ll walk out smiling, too.
- PNparwaz No last NameAug 16, 20255.0in this cricket shop one lady is working her name is Rebecca She is very kind and helpful she did my help lot I was Lost my Sim others cricket shops asked me about money the Sade I have to pay but when I went to this shop MS Rebecca make my two problems one she gives me some 🆓 other my phone Mic was Don't work she also fix my phone mic free In Houston I didn't see any cricket shop like that thanks 🙏 Rebecca
- NSNavarat SukondhavatJul 12, 20255.0Went to get a new phone yesterday on this location and got a great service.Rebecca was very helpful and she took time with us to make sure we will walk out happy.Not every stores got that!
- FHFlako HernandezJan 11, 20195.0Angel and Jay were great !! Helped me every step of the way with a smile .
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer offer?
Cricket Wireless offers customizable cell phone plans with unlimited talk, text, and data, all without an annual contract.
Where is Cricket Wireless Authorized Retailer located in Houston?
The store is located at 10705 Westheimer Rd Ste B, Houston, TX 77042.
What are the store hours for Cricket Wireless Authorized Retailer in Houston?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Cricket Wireless Authorized Retailer require long-term contracts?
No, Cricket offers plans with no annual contract, providing flexibility for customers.
How can I contact Cricket Wireless Authorized Retailer in Houston?
You can reach the store by phone at +1 832-242-7700.
Are there any nearby restaurants where I can dine before or after visiting Cricket Wireless Authorized Retailer?
Yes, Brookstreet Bar-B-Que and Main Bird are popular nearby restaurants offering barbecue and chicken dishes, respectively.
Is there a coffee shop close to Cricket Wireless Authorized Retailer where I can grab a drink?
Dunkin' is a nearby coffee shop and donut place where you can enjoy coffee and snacks near Cricket Wireless.
Are there any fast food options near the Cricket Wireless store?
Yes, McDonald's and Taco Bell are nearby fast food restaurants where you can quickly grab a meal.
What is the website where I can find more information about Cricket Wireless Authorized Retailer in Houston?
You can visit their store page at https://www.cricketwireless.com/stores/tx/houston/10705-westheimer-rd-ste-b for more details.
Does Cricket Wireless Authorized Retailer offer 5G services?
Yes, Cricket offers 5G services as part of their cell phone plans.