Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Houston store today.
Location
Cricket Wireless Authorized Retailer
11322 Fondren Rd Ste A, Houston, TX
77035, United States
Hours
Reviews
4.2
160 reviews
5 stars
117
4 stars
5
3 stars
10
2 stars
6
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for being helpful and attentive, while others were criticized for rudeness and poor assistance.
Employee Performance
Several employees, particularly Tony, Irma, and David, were highlighted for their exceptional service and problem-solving skills, contributing positively to customer experiences.
Management Issues
Concerns were raised about management and staff training, with some customers reporting poor service and lack of knowledge from certain employees.
Store Environment
The store environment received mixed feedback, with some customers appreciating the friendly atmosphere while others noted long wait times and disorganization.
Product Issues
Customers expressed dissatisfaction with product returns and service issues, indicating a need for clearer policies and better training for staff.
- ADazul DamiánOct 23, 20251.0Pésimo servicio nunca tienen cambió la señorita que atiende te grosera déspota no quiso agarrar el dinero para pagar una línea porque no tenía cambio le dije que después venía a recogerlo y dijo que no estaba segura si me podía dar el cambio para atrás pésimo servicio y es el único cree que está cerca de mi casa no puedo pasar prefiero irme lejos a otro lugar
- APAnael PerdomoAug 5, 20255.0Muy Bueno servicing Jocelyn fuel muy atenta me auto con mi teleconference es amiable recomendada !
- JMJay MikeMay 5, 20225.0Wanted to thank the guy in cricket I think it’s Daniel or David for helping me today. Good job!!! Even with helping the Hispanic man and used his phone translator when he didn’t understand!!! I never even new my phone could do that!!! Great job young man!!!
- IJIvan JerrolsJun 4, 20205.0Hong has great customer service!
- RBRonald BertrandJan 23, 20195.0Dominic provided me Great Customer service and look forward to referring more people.
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer offer?
Cricket Wireless offers customizable cell phone plans with unlimited talk, text, and data, all with no annual contract.
Where is Cricket Wireless Authorized Retailer located in Houston?
The store is located at 11322 Fondren Rd Ste A, Houston, TX 77035.
What are the store hours for Cricket Wireless Authorized Retailer in Houston?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the Cricket Wireless Authorized Retailer require a contract for their cell phone plans?
No, Cricket Wireless offers cell phone service plans with no annual contract required.
How can I contact Cricket Wireless Authorized Retailer in Houston?
You can reach them by phone at +1 713-728-9117.
Is Cricket Wireless Authorized Retailer an official retailer?
Yes, it is an authorized Cricket Wireless retailer offering official mobile phone services and products.
Can I visit Cricket Wireless Authorized Retailer’s website for more information or online services?
Yes, you can visit their store-specific website at https://www.cricketwireless.com/stores/tx/houston/11322-fondren-rd-ste-a for more details.
What nearby places can I visit when I go to Cricket Wireless Authorized Retailer?
Nearby, you can visit Pupuseria Maribel for Salvadoran cuisine, Rice Bowl for Chinese and Asian food, or Sno Dreamz for a cafe and ice cream experience.
Are there any beauty or wellness services close to Cricket Wireless Authorized Retailer?
Yes, New York Nails and Veronica's Salon are nearby salons offering beauty and spa services.
What are some entertainment or nightlife options near Cricket Wireless Authorized Retailer?
You can enjoy music and dancing at Reggae Warehouse Music or visit Club Nutrisol, which is also a dance club and bar nearby.