Does this Best Buy location offer curbside pickup?

This location offers curbside pickup as a service option for customers.

Is there Geek Squad support available at this Best Buy store?

Yes, Geek Squad support is available to provide expert advice and service at this Best Buy.

Can I get assistance with electronics recycling at this Best Buy?

Yes, this Best Buy offers electronics recycling services for customers.

Are appointments required for shopping or services at this Best Buy?

No, appointments are not required for shopping or services at this location.

What payment methods are accepted at this Best Buy store?

This store accepts debit cards and checks, and does not require cash-only payments.

What nearby shopping centers are close to Best Buy at 5133 Richmond Ave?

Richmond Square shopping center is nearby, making it convenient to visit both for shopping needs.

Are there fitness centers near this Best Buy location?

Yes, 24 Hour Fitness - Galleria and Gym are located near this Best Buy to complement your active lifestyle.

What dining options are available near the Best Buy at 5133 Richmond Ave?

Honey Baked Ham nearby offers American cuisine and sandwich options for a meal before or after your visit.

Brand Certified

Best Buy

4.1

(6329 reviews)

Get Directions Call Website

Business Details

5133 Richmond Ave, Houston, TX

77056, United States

(713) 552-1512

https://stores.bestbuy.com/tx/houston/5133-richmond-ave-291.html/?ref=NS&loc=ns100

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy

Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

Requires appointmentNot available
DebitAvailable
Cash onlyNot available
Accepts checksAvailable
Curbside pickupNot available

Location

Best Buy

5133 Richmond Ave, Houston, TX

77056, United States

Get Directions

Hours

Monday10:00 AM - 9:00 PM

Tuesday10:00 AM - 9:00 PM

Wednesday10:00 AM - 9:00 PM

Thursday10:00 AM - 9:00 PM

Friday10:00 AM - 9:00 PM

Saturday10:00 AM - 9:00 PM

Sunday11:00 AM - 7:00 PM

Reviews

4.1

6,329 reviews

5 stars

3,483

4 stars

1,387

3 stars

581

2 stars

227

1 star

651

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of the staff, particularly in the Geek Squad and sales departments.

Product Availability

Customers appreciated the variety of products available, although some noted issues with stock for specific items.

Delivery Issues

Several reviews highlighted problems with delivery services, including missed appointments and poor communication.

Checkout Experience

The checkout process was generally reported as quick and efficient, with some customers noting friendly and fast service.

Mixed Experiences

While many had positive experiences, there were notable complaints about aggressive sales tactics and unhelpful staff in certain situations.

IS
Irene Smith
6 days ago
5.0
Dren was amazing help. He showed us every product we wanted to see. He answered every question with a polite and professional response and smile. If he didn't have the answer he went above and out of his way to get it. We have your card sir and we will be back for more excellent service. Thank you.
MT
Marco tello
Feb 17, 2026
1.0
Garbage , is what their customer service is best described . I’m having to make a police report because their employees do not do their job . If anyone wants to use someone else credit card to purchase items . Come to this store as they don’t check identification if anything they’re running a scam here .
VF
Victor Fernández
Feb 17, 2026
1.0
After three hours looking for the accessory I needed and the clerk telling me that it was the right one, I spent $120 and today I have to return it because it doesn't work for me
GO
Gizem Oltulu
Feb 12, 2026
5.0
The product variety was a bit limited, but I had gone there to buy a Apple 17 pro max. The sales representative who assisted me informed me about an unlocked phone. This was very very helpful. Otherwise, I might not have been able to use the cellphone in my country. I was actually buying it for my friend, and it could have been a big dissappointment. Thankfully, he helped me and I did not end up buying the wrong product. I also bought a Meta Quest VR headset. I did not experience any issue with the product. It is working. The same sale representative provided support again. Thank you very very much!!
VI
Victoria Imtanes
Feb 1, 2026
5.0
BLESSED BUY!! Yo yo this is the BEST, most BLESSED BY FAR BEST BUY! We got a whole bunch of new gear and had no credit, Armando told us about this HOOKUP with PROGRESSIVE LEASING and we walked out with a MACBOOK, NINTENDO SWITCH, and more! We had some trouble with the original application, and Armando stayed with us the WHOLE time, & even spoke with the lady on the phone for us! He would not let us leave without our new gear! And lo and behold we got that instantly approved and walked out happier people. Thanks to Armando, and his dedication to stay almost 30 minutes after store closing, that was no necessary at all, we felt well cared for and respected by the employees. We are all people and Armando showed us what’s up!