Best Buy

4.2
3217 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
510 Gulfgate Center Mall, Houston, TX
77087, United States

Hours

Reviews

4.2
3,217 reviews
5 stars
1,872
4 stars
656
3 stars
280
2 stars
128
1 star
281

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for being rude or unresponsive.

Staff Availability

Customers frequently noted a lack of staff available to assist, leading to long wait times and frustration.

Product Selection

The store offers a wide variety of electronics and products, which customers generally appreciate.

Checkout Experience

Many customers expressed dissatisfaction with the checkout process, citing long lines and inefficient service.

Geek Squad Performance

The Geek Squad received both positive and negative feedback, with some praising their service while others reported delays and issues.
  • AP
    Alex Phan
    2 days ago
    5.0
    Our to go for fast and convenient shopping. I can find almost everything I need without having to buy online or wait for delivery. It’s also a great place to walk around and discover new tech I didn’t even know existed. Great customer services!
  • II
    INCHES MONOS (INCHES-MONOS)
    3 days ago
    5.0
    Simpre hay alguien para ayudar, muy buena atencion
  • NA
    NO ATTACHMENTS
    Nov 12, 2025
    4.0
    Great customer service. Pricey electronics. You have to buy most of the inventory online.
  • NC
    Nora Castro
    Nov 7, 2025
    3.0
    Creo que Best buy ha subido demasiado sus precios y es muy difícil encontrar alguna oferta
  • AF
    adolf flores
    Oct 24, 2025
    1.0
    Came to purchase a game for ps5 and was told there were four in store. We literally had to walk around the whole store looking for it. We finally found a nice gentleman that went and actually pulled the game behind customer service. There is a reason why online shopping in the future because of poor customer service. The girl at customer service had me walking looking for a game that was behind her the whole time. Just plain lazy and ridiculous

Frequently Asked Questions About Best Buy

What products and services can I find at Best Buy in Houston at 510 Gulfgate Center Mall?

Best Buy offers TVs, computers, appliances, and more with expert advice, Geek Squad support, and same day pickup.

What are the operating hours for Best Buy at Gulfgate Center Mall?

Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.