Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, others reported poor service and long wait times.
Product Knowledge
Many customers appreciated the staff's expertise and ability to assist with product selection.
Store Experience
The store environment is generally seen as clean and well-organized, but some customers experienced issues with staff availability and responsiveness.
Geek Squad Performance
The Geek Squad received both positive and negative feedback, with some praising their assistance while others reported long wait times and unresolved issues.
DO
Dale Ortiz
2 days ago
5.0
I had no problem with my purchase of 2 new cell phones.
BI
Brock Isaacks
6 days ago
5.0
A nice and organized store and each time I have traveled here just to check out a different Best buy than my home store I have always had a great experience and having countered intelligent and kind workers.
Thank you best buy! And thank you to all the folks that make it happen daily :)
LJ
lamar jenkins
6 days ago
5.0
Assisted me with my warranty on my Shokz
JR
Joe Rice
Feb 7, 2026
4.0
Helpful, friendly, knowledgeable staff.
SM
shanequia Mcdonald
Jan 24, 2026
5.0
Thank you Mr Ricky in geek squad thank you for being honest. We need more honest people like you. Thank so much I really appreciate you may god continue blessing you. My blessings.
What products and services can I find at Best Buy in Houston at 510 Gulfgate Center Mall?
Best Buy offers TVs, computers, appliances, and more with expert advice, Geek Squad support, and same day pickup.
What are the operating hours for Best Buy at Gulfgate Center Mall?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy at Gulfgate Center Mall offer curbside pickup?
This Best Buy location offers curbside pickup services for customer convenience.
Can I get my electronics repaired at Best Buy in Houston?
Yes, Best Buy at this location provides service and repair support through Geek Squad.
What payment methods are accepted at Best Buy in Gulfgate Center Mall?
They accept debit cards and checks; cash-only payments are not required.
Does Best Buy at Gulfgate Center Mall recycle electronics?
Yes, this store participates in electronics recycling programs.
Are appointments required to shop in store at Best Buy?
No, appointments are not required; customers can visit during regular hours for in-store shopping.
Where is Best Buy located within Houston?
Best Buy is located at 510 Gulfgate Center Mall, Houston, TX 77087.
What nearby places can I visit around Best Buy at Gulfgate Center Mall?
Nearby places include Shoe Carnival for footwear, Party City for party supplies and costumes, and H-E-B grocery store for food and bakery needs.
How can I use nearby transit or landmarks to find Best Buy at Gulfgate Center Mall?
You can navigate via nearby landmarks such as Marshalls Gulfgate shopping center or visit the Kelsey-Seybold Clinic close by for directions to Best Buy.
What other electronics or mobile phone services are nearby Best Buy at Gulfgate Center Mall?
Nearby electronics and mobile phone stores include Geek Squad for technical help, Boost Mobile, Cellular & More Inc, and Cricket Wireless Authorized Retailer for mobile needs.
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