Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for being rude or unresponsive.
Staff Availability
Customers frequently noted a lack of staff available to assist, leading to long wait times and frustration.
Product Selection
The store offers a wide variety of electronics and products, which customers generally appreciate.
Checkout Experience
Many customers expressed dissatisfaction with the checkout process, citing long lines and inefficient service.
Geek Squad Performance
The Geek Squad received both positive and negative feedback, with some praising their service while others reported delays and issues.
AP
Alex Phan
2 days ago
5.0
Our to go for fast and convenient shopping. I can find almost everything I need without having to buy online or wait for delivery. It’s also a great place to walk around and discover new tech I didn’t even know existed. Great customer services!
II
INCHES MONOS (INCHES-MONOS)
3 days ago
5.0
Simpre hay alguien para ayudar, muy buena atencion
NA
NO ATTACHMENTS
Nov 12, 2025
4.0
Great customer service. Pricey electronics. You have to buy most of the inventory online.
NC
Nora Castro
Nov 7, 2025
3.0
Creo que Best buy ha subido demasiado sus precios y es muy difícil encontrar alguna oferta
AF
adolf flores
Oct 24, 2025
1.0
Came to purchase a game for ps5 and was told there were four in store. We literally had to walk around the whole store looking for it. We finally found a nice gentleman that went and actually pulled the game behind customer service. There is a reason why online shopping in the future because of poor customer service. The girl at customer service had me walking looking for a game that was behind her the whole time. Just plain lazy and ridiculous
What products and services can I find at Best Buy in Houston at 510 Gulfgate Center Mall?
Best Buy offers TVs, computers, appliances, and more with expert advice, Geek Squad support, and same day pickup.
What are the operating hours for Best Buy at Gulfgate Center Mall?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy at Gulfgate Center Mall offer curbside pickup?
This Best Buy location offers curbside pickup services for customer convenience.
Can I get my electronics repaired at Best Buy in Houston?
Yes, Best Buy at this location provides service and repair support through Geek Squad.
What payment methods are accepted at Best Buy in Gulfgate Center Mall?
They accept debit cards and checks; cash-only payments are not required.
Does Best Buy at Gulfgate Center Mall recycle electronics?
Yes, this store participates in electronics recycling programs.
Are appointments required to shop in store at Best Buy?
No, appointments are not required; customers can visit during regular hours for in-store shopping.
Where is Best Buy located within Houston?
Best Buy is located at 510 Gulfgate Center Mall, Houston, TX 77087.
What nearby places can I visit around Best Buy at Gulfgate Center Mall?
Nearby places include Shoe Carnival for footwear, Party City for party supplies and costumes, and H-E-B grocery store for food and bakery needs.
How can I use nearby transit or landmarks to find Best Buy at Gulfgate Center Mall?
You can navigate via nearby landmarks such as Marshalls Gulfgate shopping center or visit the Kelsey-Seybold Clinic close by for directions to Best Buy.
What other electronics or mobile phone services are nearby Best Buy at Gulfgate Center Mall?
Nearby electronics and mobile phone stores include Geek Squad for technical help, Boost Mobile, Cellular & More Inc, and Cricket Wireless Authorized Retailer for mobile needs.