Best Buy

4.2
3248 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
510 Gulfgate Center Mall, Houston, TX
77087, United States

Hours

Reviews

4.2
3,248 reviews
5 stars
1,892
4 stars
661
3 stars
281
2 stars
128
1 star
286

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report long wait times and rude interactions.

Product Availability

Customers appreciate the variety of products available, but some experienced issues with stock and order fulfillment.

Store Experience

The store environment is generally seen as clean and organized, but there are complaints about the lack of staff to assist customers.

Geek Squad Performance

The Geek Squad received both praise for helpfulness and criticism for delays and poor service.
  • MD
    Moses Dearcos
    1 day ago
    5.0
    Excellent store to shop for your electronic needs. The employees their are helpful and friendly.
  • SB
    Sandra Brooks
    2 days ago
    1.0
    Need better customer service. I saw a lot of customers walking out due to lack
  • AM
    Antanetta Marshall
    4 days ago
    5.0
    Fun fact: Best buy takes and recycles your unwanted electronics. That was the nature of my visit.
  • KG
    Kamilha Gonzalez
    Jan 5, 2026
    5.0
    Best customer service ever!!! I wanted to buy a camera but there was only ONE left in the whole city of Houston. The manager Jesus D. and his associate Liz G. handled it extremely well. They both went above and beyond to get me my camera and so it happened! Thank you so much!!
  • CR
    Cesar Rodriguez
    Dec 29, 2025
    1.0
    Extremely poor customer service, I will never visit a Best Buy again. No consideration of my time and didn’t get my order right. I should have stuck with my usual Amazon . But, I gave a struggling franchise an opportunity to earn my business and they failed miserably. No wonder they are on the way out . I would never go back .

Frequently Asked Questions About Best Buy

What products and services can I find at Best Buy in Houston at 510 Gulfgate Center Mall?

Best Buy offers TVs, computers, appliances, and more with expert advice, Geek Squad support, and same day pickup.

What are the operating hours for Best Buy at Gulfgate Center Mall?

Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.