Best Buy

4.1
3567 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
8210 S Gessner Dr, Houston, TX
77036, United States

Hours

Reviews

4.1
3,567 reviews
5 stars
2,040
4 stars
771
3 stars
279
2 stars
113
1 star
364

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpful and knowledgeable staff, with specific mentions of excellent service from individual employees.

Product Quality

While some customers reported issues with defective products, others highlighted the good selection and quality of electronics available.

Store Experience

The store layout was generally described as clean and organized, but some customers experienced long wait times and unhelpful staff.

Pricing

Customers noted that prices can be higher than online competitors, leading to mixed feelings about value.

Repair Services

The Geek Squad service received mixed reviews, with some customers appreciating the assistance while others reported ongoing issues with repairs.
  • SQ
    Sharon Quintanilla
    3 days ago
    5.0
    Fui a regresar un artículo , fue rápida la devolución lo mejor que hay personal bilingüe
  • PW
    P C Wright
    Nov 14, 2025
    4.0
    It's okay stores well kept getting help can be hard at times.
  • WJ
    WIlliam melgar jimenez
    Nov 14, 2025
    1.0
    Que mal servicio 😒🙄 no hay cajero
  • DS
    David L Shaw
    Nov 12, 2025
    5.0
    What can I say? Bought some stuff and it was " THE BEST BUY" lol 😆
  • IS
    Israel Sierra
    Oct 19, 2025
    5.0
    Boring. They don’t have review models that can be recorded and reviewed it sucks. You must buy the electronic/s you want and then return them. 🤷‍♂️ I tried contacting corporate…corporate was hard to find…couldn’t find a direct line or email to them…the managers there were scared to contact corporate for me, well that’s what I believe. Both of the managers there said we can’t let you record in the store without direct corporate approval. The actually said ‘“corporate has to tell us…corporate has to email us…or something along those lines’”. They seemed ‘chill’” though for the most part lol Been coming to this Best Buy since I was 5 years old. I arrived to Houston when I was 5.

Frequently Asked Questions About Best Buy

What types of products can I shop for at Best Buy on S Gessner Dr in Houston?

You can shop for TVs, computers, appliances, cameras, home electronics, and video games at this Best Buy store.

What are the opening hours of the Best Buy store at 8210 S Gessner Dr?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.