Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
2,343 reviews
5 stars
1,318
4 stars
557
3 stars
201
2 stars
73
1 star
194
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for being rude or unhelpful.
Product Availability
Customers noted a lack of stock on certain items and expressed frustration over mislabeled prices and unavailable products.
Store Experience
The store is generally described as clean and organized, but some customers reported long wait times and understaffing issues.
Staff Knowledge
While many customers appreciated the knowledgeable staff, there were instances where employees were perceived as unhelpful or lacking expertise.
- AHAlfredo HernandezJan 4, 20265.0Great curbside pickup
- GVGeremy VarnerJan 2, 20261.0I ordered a dishwasher and they brought a washer! Now it’s going to take another week to get the dishwasher 🤦🏾♂️ I’ll never buy from them again
- PGpeter griffinDec 20, 20255.0Shout out to Alec. He was such a great help getting my new phone changed around. I am an old guy that is electronically challenged, and Alec did a wonderful job. Thank you sir!
- FDFelleo DiasDec 10, 20251.0Poor Experience, Poor Customer service, The lady explaining about thier offers about mobile plans were VERY RUDE!.
- MMMike MartinezNov 29, 20251.0I had a really disappointing experience at Best Buy due to the store manager, Miguel. Several items on the shelf were clearly mislabeled with a lower price, but when I brought it to his attention, he refused to honor the displayed price. Instead of trying to make it right or even acknowledging the inconvenience, he acted dismissive and unhelpful. Good customer service is about taking responsibility and helping shoppers feel valued, and unfortunately that was not the case here. Definitely expected better from a store manager. I left frustrated and won’t be returning to this location anytime soon.
Frequently Asked Questions About Best Buy
What products can I shop for at Best Buy located at 6006 E Sam Houston Pkwy N, Houston?
You can shop for TVs, computers, appliances, and more at Best Buy in Houston, TX.
What are the operating hours of Best Buy on weekdays?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy offer curbside pickup services?
This Best Buy offers curbside pickup services for your convenience.
Is Geek Squad support available at this Best Buy location?
Yes, Geek Squad support is available at this Best Buy location for expert advice and repairs.
Can I get repair services at Best Buy on E Sam Houston Pkwy N?
Yes, Best Buy offers in-store repair services through Geek Squad at this location.
Is there a way to recycle electronics at this Best Buy?
Yes, this Best Buy location offers electronics recycling services.
Which nearby stores can I visit for office supplies and printing services?
Staples is nearby and offers printing services and office equipment.
What dining options are available near Best Buy at 6006 E Sam Houston Pkwy N?
Nearby dining options include Chick-fil-A, Chipotle Mexican Grill, Yummy Crab, and Johnny Carino's Italian Restaurant.
Are there any nearby places to relax or get pampered after shopping at Best Buy?
Yes, Oasis Nail Spa, Oasis Nail And Spa, Lash Craft by Monica, and Supercuts are nearby beauty and spa locations.
How can nearby places like The Shops at Stone Park enhance my visit to Best Buy?
The Shops at Stone Park offers additional shopping options close to Best Buy, making it convenient to run multiple errands in one trip.