Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
2,324 reviews
5 stars
1,305
4 stars
554
3 stars
200
2 stars
73
1 star
192
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for being rude or unhelpful.
Product Availability
Customers noted a decline in the variety of products available in-store, particularly in audio/visual equipment.
Staff Knowledge
Some staff members were recognized for their knowledge and assistance, while others were reported as lacking in product knowledge.
Store Environment
The store is generally described as clean and organized, but some customers reported issues with understaffing and long wait times.
Online Experience
Customers appreciated the smooth online ordering and pickup process, although there were complaints about appointment management.
- CDClassy Dee2 days ago1.0For me to order an open box item then drive an hour to get there, only to find out half the stuff was gon and it was package in a brown regular box.
- IGIsbelio Manuel Villarreal Gil2 days ago5.0Excelente surtido con los mejores precios, encontré el móvil que buscaba y como lo quería, excelente servicio
- LPLionel PalomaresNov 8, 20253.0Service is ok depending on who helps you. Sometimes they will look the other way to avoid you.
- EEESMERALDAOct 26, 20255.0Muy contenta y agradecida con la chica que nos atendió a mí y a mi esposo .. compré lavadora y secadora y Jacky nos explicó muy bien todo quedamos demasiado satisfechos … Gracias Jacky 🙏🏼
- NHNina HernandezOct 25, 20251.0They have the worst customer service, down to the manager named Sunny. She did not care to help me with my return & had me call Best Buy online while she stood at the entrance instead of providing her attention to me the customer. Issue was not resolved after waisting my time on the phone & in the store for 45 mins. I was trying to return an item I purchased about 2 months ago which should have been fine since I’m a Best Buy member. But due to the membership not renewing the month before I was unable to return. Best Buy please do better. Even after being a member for years and having a credit card there you still treat your customers like trash. I will definitely be closing my credit account and avoid shopping at Best Buy.
Frequently Asked Questions About Best Buy
What products can I shop for at Best Buy located at 6006 E Sam Houston Pkwy N, Houston?
You can shop for TVs, computers, appliances, and more at Best Buy in Houston, TX.
What are the operating hours of Best Buy on weekdays?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy offer curbside pickup services?
This Best Buy offers curbside pickup services for your convenience.
Is Geek Squad support available at this Best Buy location?
Yes, Geek Squad support is available at this Best Buy location for expert advice and repairs.
Can I get repair services at Best Buy on E Sam Houston Pkwy N?
Yes, Best Buy offers in-store repair services through Geek Squad at this location.
Is there a way to recycle electronics at this Best Buy?
Yes, this Best Buy location offers electronics recycling services.
Which nearby stores can I visit for office supplies and printing services?
Staples is nearby and offers printing services and office equipment.
What dining options are available near Best Buy at 6006 E Sam Houston Pkwy N?
Nearby dining options include Chick-fil-A, Chipotle Mexican Grill, Yummy Crab, and Johnny Carino's Italian Restaurant.
Are there any nearby places to relax or get pampered after shopping at Best Buy?
Yes, Oasis Nail Spa, Oasis Nail And Spa, Lash Craft by Monica, and Supercuts are nearby beauty and spa locations.
How can nearby places like The Shops at Stone Park enhance my visit to Best Buy?
The Shops at Stone Park offers additional shopping options close to Best Buy, making it convenient to run multiple errands in one trip.