Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for being rude or unhelpful.
Product Availability
Customers noted issues with product availability and stock, with some items being mislabeled or not available as expected.
Store Experience
The store environment received positive remarks for cleanliness and organization, but some customers reported long wait times and understaffing.
Curbside Pickup
Curbside pickup was generally appreciated, although there were instances of unprofessional service.
JT
J Tamez
Feb 1, 2026
4.0
Nice costumer service
MD
Married Diva
Jan 23, 2026
1.0
Sitting in the parking lot now, just walked out after being totally ignored. Walked in to get a laptop and they looked right past me when I walked in then I walked around and looked at the laptop I came in to buy, waited 5 minutes while associates walked around so I left. They lost a customer and a sale. Go somewhere else!
RR
Reynol
Jan 20, 2026
5.0
Todo excellent
MO
Marisol Otero
Jan 19, 2026
5.0
Love best buy!!
AC
Andy Chopra
Jan 11, 2026
5.0
Picked up an open box Refrigerator from them at an amazing price! Young and friendly staff!