Brand Certified
Best Buy
4.2(5090 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
7318 FM 1960 Rd W, Houston, TX
77070, United States
Certified by Best Buy • Feb 22, 2026
(281) 444-5768
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/tx/houston/7318-fm-1960-rd-w-214.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.2
5,090 reviews
5 stars
2,861
4 stars
1,168
3 stars
472
2 stars
205
1 star
384
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences reported; some staff are helpful and knowledgeable, while others are unresponsive or rude.
Stock Availability
Frequent complaints about items being out of stock or misrepresented in condition.
Store Cleanliness
Customers noted that the store is clean and organized.
Geek Squad Issues
Multiple reviews highlight dissatisfaction with Geek Squad services, including unresolved technical issues and poor customer support.
Pricing Concerns
Customers feel that prices are high compared to competitors, and some express frustration over perceived value.
- CMCynthia Mohammed5 days ago5.0Staff knowledgeable of their products and ensured I got the best deal
- TVTri Ho Van6 days ago5.0I frequently shop here. Refrigerators, washing machines, dryers, computers. The staff are cheerful and friendly. Special thanks to Relly for maintenance and repairs.
- IGIvan GroznyyFeb 18, 20261.0Ignorant staff, can’t answer basic quotations. They speak over you, don’t listen to understand what is being asked. Dealt with a lady in PC section with long hair. What an ignorant and obtuse human being. Zero respect to a customer. Avoid this place if you can!
- JIJess IFeb 14, 20263.0Not all workers are willing to help out. Lady at pickup/checkout was not willing to help my out until I went to customer service. Other younger staff is more helpful
- MMmaged marzoukJan 18, 20261.0Bad customer service. This store missed out on a large purchase in the cameras Multiple times asking for somone to help and no one shows up to the cameras. Easy sale I know what I wanted. Employees just sitting around unfortunately with a store not having many people. Then we flagged some individual down and she said wait he just called it in. Which is untrue they called it in over 3 times. So we left not wasting time in a store that doesn’t want to sell.
Frequently Asked Questions About Best Buy
What types of products does Best Buy at 7318 FM 1960 Rd W in Houston offer?
Best Buy offers TVs, computers, appliances, and more electronics with expert advice and Geek Squad support.
What are the store hours for Best Buy at this location?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy offer in-store or curbside pickup options?
Yes, this Best Buy location offers both in-store pickup and curbside pickup services.
Is Geek Squad support available at this Best Buy location?
Yes, Geek Squad support is available at this Best Buy for expert product assistance and repair services.
What payment methods does Best Buy accept at this location?
Best Buy accepts debit cards and checks, and does not require cash payments only.
Does Best Buy offer electronic recycling services here?
Yes, electronic recycling services are available at this Best Buy location.
Are appointments required to shop or get services at this Best Buy?
No, appointments are not required to shop or receive services at this location.
What nearby attractions can customers visit before or after shopping at Best Buy?
Customers can visit Magnolia Home Theater and Vivo Living Willowbrook for entertainment and local culture near Best Buy.
Are there dining options close to Best Buy for a meal during your visit?
Yes, nearby restaurants include Whataburger for burgers and Pappadeaux Seafood Kitchen for Cajun and seafood dishes.
What nearby services might be useful for travelers or visitors shopping at Best Buy?
Extended Stay America - Houston - Willowbrook offers hotel accommodations close to Best Buy, and Elite Drive Luxury Rentals provides car rental services nearby.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
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