Many customers praised the exceptional customer service provided by staff, highlighting specific employees who were helpful and knowledgeable.
Inventory Issues
Several reviews mentioned problems with inventory, including limited stock and items not being available as advertised.
Geek Squad Concerns
Numerous customers expressed dissatisfaction with Geek Squad's repair services, citing long wait times and poor handling of devices.
Store Experience
While some customers enjoyed a quick and efficient shopping experience, others reported issues with understaffing and long wait times for assistance.
CM
Cristina Molinar
Feb 19, 2026
5.0
I came in to buy my Uncle a Jitterbug Sr phone, and the sales associate in the Phone department was very helpful.
JN
J Nw
Feb 15, 2026
5.0
Joel was awesome. He got me in and out literally and set me up with multiple resources to get a new appliance after my trusted appliance broke down unexpectedly. Other staff was helpful as well. 5/5 service !
JC
Jo Caldwell
Jan 31, 2026
1.0
I went today to go pick up some headphones. The older lady that was at the counter around 3:20-3:40PM for pick up and customer service with the little two stranded twisted braids of two or three tone colors, her energy and her attitude is very nasty. How rude do you have to be to not only talk over me and your coworker who are having a conversation that didn’t have anything to do with you at the anymore, but also to completely disregard the fact that you had a customer that you were assisting in front of you while you’re yelling over me and your coworker? I came in to ask that young man to cancel my order at the end of the day that conversation had nothing to do with you because I asked you to do it before I left out of the store the first time. Her listening skills are very low. I stated that the drive was far from my house and that I could not cancel the order in my app two or three times.
MM
maged marzouk
Jan 18, 2026
5.0
The general Manager Travis was exceptional 2 minutes we were in and out and got the camera we needed. He even didn’t make us wait for a register he checked us out.
Great service!
GS
Gabe Spencer
Jan 15, 2026
5.0
Best buy, this place right here, this place right here 😆.. this is my spot and favorite place to go 😋