Best Buy

4.2
4114 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
10777 North Fwy, Houston, TX
77037, United States

Hours

Reviews

4.2
4,114 reviews
5 stars
2,393
4 stars
853
3 stars
406
2 stars
170
1 star
292

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting individual employees for their exceptional service.

Geek Squad Issues

Numerous reviews expressed dissatisfaction with Geek Squad's repair services, citing long wait times and poor handling of devices.

Inventory Problems

Customers reported limited stock and availability of products, with some expressing frustration over the lack of selection.

Mixed Experiences

While many had positive experiences, some customers noted inconsistent service quality, with some employees being unhelpful or rude.

Store Environment

The store was generally described as clean and organized, though some customers mentioned messy aisles and a lack of assistance.
  • JL
    Jackelin Lux
    2 days ago
    5.0
    Buen lugar para conseguir lo q busco y buena atención q dan
  • YL
    Yoandi Lima
    2 days ago
    5.0
    Good place
  • RX
    Reaper X23
    3 days ago
    5.0
    Love this spot dont go often but when I do It's always a welcoming when you walk-through the door, geeksquad and customer service 10/10 so far
  • IM
    Ian Martinez
    Oct 24, 2025
    5.0
    I would love to review and say and not exaggerate how much help we received on this purchase. As an out of towner, I received so much customer service to the point of making this a reason to move here in the months to come. Xialing from GeekSquad and Zoe from customer support were more than great help. Both deserving in a raise and a paid company dinner. Thank you so much to both for the help and definitely will always recommend coming to this exact Best Buy.
  • JR
    juan a rodriguez
    Oct 17, 2025
    5.0
    Todo estuvo.muy bien me atendieron muy bien es un buen lugar y un lugar donde puedes encontrar lo que necesites con buenos precios lo recomiendo thanks

Frequently Asked Questions About Best Buy

What products can I find at Best Buy located at 10777 North Fwy, Houston?

You can shop TVs, computers, appliances, and more at Best Buy, with expert advice and Geek Squad support available.

What are the operating hours of Best Buy in Houston?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.