Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
4,144 reviews
5 stars
2,415
4 stars
857
3 stars
406
2 stars
173
1 star
293
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customer service experiences varied widely; some customers praised specific employees for their helpfulness, while others reported long wait times and unhelpful staff.
Geek Squad Issues
Many customers expressed dissatisfaction with Geek Squad's repair services, citing long wait times and poor handling of devices.
Inventory Challenges
Several reviews mentioned limited stock and inventory issues, with customers struggling to find desired items.
Positive Experiences
Despite some negative feedback, many customers reported positive experiences, highlighting the store's cleanliness, helpful staff, and good prices.
- EVErica Vega2 days ago5.0Amazing customer service!!!
- CAchelsea arrueJan 5, 20265.0Nick in at&t is the sweetest! Helped me decide what phone to get. I recommend asking them for advice!
- CBChris BurgerDec 22, 20254.0On this day, plenty of staff in the store.the online shopping pick up line was a little slow, until a.young man coming on duty pulled me to the side and helped me.
- KKKi KDec 19, 20252.0Customer service was good but curbside pickup was a nightmare. Only 4 lanes and 3 had Noone in their vehicles. Just parked there. I barely found that 1 parking for my pickup.
- CDCarlos DomínguezDec 17, 20251.0Come here if you have time to waste. Employees are always "with other customers", who are apparently ghosts because I was not able to see them. It's like they're doing you a favor by assisting you.
Frequently Asked Questions About Best Buy
What products can I find at Best Buy located at 10777 North Fwy, Houston?
You can shop TVs, computers, appliances, and more at Best Buy, with expert advice and Geek Squad support available.
What are the operating hours of Best Buy in Houston?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer pickup and delivery services?
Yes, Best Buy offers in-store pickup and curbside pickup services for your convenience.
Can I get electronics repaired at Best Buy Houston?
Yes, Best Buy provides repair services, supported by Geek Squad experts, to fix your electronics.
Does Best Buy Houston accept debit cards and checks as payment?
Best Buy accepts debit cards and checks; cash is not required for purchases.
Is it possible to recycle electronics at this Best Buy location?
Yes, Best Buy offers electronics recycling to help you dispose of devices responsibly.
How can customers find Best Buy Houston using nearby transit or landmarks?
Best Buy Houston is located near well-known spots like Wingstop and Geek Squad, making it easy to find when visiting these familiar places.
What dining options are available near Best Buy Houston?
Nearby dining options include Wingstop for chicken wings, Kim's Pho & Grill for Vietnamese cuisine, and Papa Johns Pizza for quick pizza delivery.
Are there services for car rentals near Best Buy Houston?
Yes, Avis Car Rental and Budget Car Rental agencies are close by, providing convenient car rental options.
Can I grab coffee or a quick snack near Best Buy in Houston?
Starbucks is nearby for coffee and light snacks, perfect for grabbing a quick refreshment before or after your visit.