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Best Buy

4.1
(3317 reviews)

Business Details

7034 Highway 6 N, Houston, TX
77095, United States
(281) 656-2135

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
7034 Highway 6 N, Houston, TX
77095, United States

Hours

Reviews

4.1
3,317 reviews
5 stars
1,819
4 stars
770
3 stars
338
2 stars
110
1 star
280

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and professionalism of staff, others reported long wait times and unresponsive employees.

Product Availability

Several customers expressed frustration with limited stock and availability of items, leading to disappointment during their visits.

Positive Experiences

Many reviews highlighted positive interactions with specific employees who provided excellent service, contributing to a favorable shopping experience.

Delivery Issues

Numerous complaints were made regarding delivery processes, including poor communication and incorrect items being delivered, leading to significant customer dissatisfaction.
  • CC
    Cheryl
    Feb 17, 2026
    5.0
    I was pleasantly greeted as I entered the store and promptly assisted by a Best Buy team member less than a minute after entering the store. The team members are very knowledgeable about products and services and genuinely care about the customers. All my questions and concerns were addressed and I felt no pressure to buy anything and never felt hurried. The store is clean well organized and lighting is great. I was in and out of the store in 20 minutes or less and happy with the purchase of my new large screen Roku television set.
  • BR
    Bridget Razo
    Feb 14, 2026
    1.0
    Horrible store waited 15 minutes in appliances for someone and no one was there they lost a sale went to the fry and I10 location and the young guys there were very attentive. I dont have time to be chasing employees to purchase something.
  • PF
    Paul Ferguson
    Feb 11, 2026
    3.0
    A good selection of products and the ability to test some while you are in store.
  • LL
    Lala Lolo
    Jan 27, 2026
    1.0
    Fui a devolver un PlayStation VR2 y me quedé por la tienda mirando algunos artículos. Sentí que el personal me vigilaba como si fuese a robar algo. Fue muy incómodo. No volveré
  • RS
    Riddhesh Surati
    Jan 22, 2026
    5.0
    ⭐⭐⭐⭐⭐ Professional Excellence and Exceptional Customer Resolution I would like to formally recognize Brett, the Manager at Best Buy, for his outstanding professionalism, leadership, and commitment to delivering high-quality customer service. Brett provided exceptional support in resolving an issue with my Galaxy Fold 7. He demonstrated strong product knowledge and guided me clearly through the Best Buy Total Protection process, ensuring a seamless and efficient device replacement. His ability to manage the situation with clarity, patience, and confidence made the entire experience smooth and reassuring. Throughout the interaction, Brett maintained a high standard of professionalism and accountability. He took ownership of the situation, communicated effectively, and ensured the resolution was completed to satisfaction. His approach reflects the qualities expected of strong management and contributes positively to customer trust and brand confidence. Based on this experience, I can confidently state that Best Buy Total Protection is well worth the investment when supported by knowledgeable and dedicated leadership. Thank you, Brett, for setting a strong example of professional service and operational excellence. ⭐⭐⭐⭐⭐

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy on Highway 6 N in Houston?

You can shop for TVs, computers, appliances, cameras, and more at Best Buy in Houston.

What are the operating hours for Best Buy in Houston on weekdays?

Best Buy is open from 10:00 AM to 9:00 PM, Monday through Friday.

Brand Certified Facts from Best Buy

Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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