Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
DeliveryAvailable
DebitAvailable
Mobile paymentsAvailable
[Free/Paid] wi-fiNot available
Wheelchair accessible entranceAvailable
Location
Certified by Apple Willowbrook Mall • Apr 05, 2026
Certified by Apple Willowbrook Mall • Apr 05, 2026
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
3.7
1,410 reviews
5 stars
732
4 stars
211
3 stars
100
2 stars
58
1 star
309
JP
Julapong Phunglakchai
Mar 30, 2026
1.0
Bad services
Do not go to this store. They don’t care after sales service. They just want to sell only.
RR
Randy M (Randy)
Mar 25, 2026
2.0
It's very typical to have a packed store at Apple and I understand waiting while employees help other customers.
It's also kind of rude to loudly annouce in front of everyone that your card is declined when paying for a service; in my case I was having issues as Chase was labeling my attempted purchase as fraud.
It took me having to show that alert to the employee for him to realize that banks may think someone may be using your account. Upon resolving the fraud notice, my card was charged without issue. Be considerate and respectful of different situations, don't look down and demoralize.
DZ
Danny Zanetti
Mar 18, 2026
1.0
I did not have a good experience here. I came to the store to pick up an online order. There were many employees standing around speaking to each other, and none even made eye contact with me. I had no idea where to go, or who to speak to. I had to grab a random employee’s attention as he was walking to the storage room in the back. There were two employees at the genius bar speaking to each other, and I stood right next to them, not even a slight glance at me. This was right at opening around 11 AM on a Tuesday
AV
Alex V
Mar 13, 2026
1.0
Useless store. Spent a total of 6 hours driving back and forth twice, giving them my phone to fix it waiting there, only to find out they dont have the parts to fix my iphone and that I have to come back THRID TIME to bring it for repairs, no ETA on the replacement part. this is a joke, after paying almost $ 20 a month for apple care to deal with this nonsense
AS
Aaron Syon
Mar 11, 2026
1.0
I came there for one issue and instead of them helping me they told me they can’t do anything. They’re a manager and send his Henchman Wyatt to kick me out I guess that Apple Store get a new plantation
Frequently Asked Questions About Apple Willowbrook Mall
What products can I find at Apple Willowbrook Mall?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Willowbrook Mall.
What services does the Apple Willowbrook Mall offer?
Apple Willowbrook Mall offers technical support at the Genius Bar and assistance from Specialists to help you set up your devices.
What are the regular business hours for Apple Willowbrook Mall?
The store is open Monday to Thursday from 10 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 6 PM.
Is Apple Willowbrook Mall open on holidays?
The store is closed on November 27, 2025 and December 25, 2025. On other holidays, hours vary, with some days opening earlier or closing later.
Does Apple Willowbrook Mall offer in-store pickup and delivery?
Yes, Apple Willowbrook Mall offers both in-store pickup and delivery services.
Is Apple Willowbrook Mall wheelchair accessible?
Yes, the store has a wheelchair accessible entrance available for customers.
Does Apple Willowbrook Mall accept mobile NFC payments and debit cards?
Yes, the store accepts payments via debit cards and mobile NFC.
Are there nearby dining options like Jamba Willowbrook Mall - TX and Pretzelmaker?
Yes, after visiting Apple Willowbrook Mall, you can enjoy smoothies at Jamba Willowbrook Mall - TX or grab a snack at Pretzelmaker, both nearby.
What clothing stores are near Apple Willowbrook Mall?
Nearby clothing stores include GUESS, The Children’s Place, Aerie, Hollister Co., and Dress Code Chic, offering a variety of fashion options.
Can I combine my visit to Apple Willowbrook Mall with a visit to Kay Jewelers or Daniel’s Jewelers?
Yes, Kay Jewelers and Daniel's Jewelers are close by, making it convenient to shop for electronics and jewelry in one trip.
Brand Certified Facts from Apple Willowbrook Mall
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Certified April 05, 2026Yext Knowledge Graph
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