Business Details
150 S Darrington Rd, Horizon City, TX
79928, United States
Certified by Verizon • Mar 01, 2026
(915) 249-4303
Certified by Verizon • Mar 01, 2026
https://www.victra.com
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Horizon City, TX. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.4
284 reviews
5 stars
233
4 stars
11
3 stars3
2 stars3
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Paulina, Celeste, and Rafael.
Negative Experiences
Several reviews highlighted poor customer service experiences, including long wait times, unprofessional behavior from staff, and issues with billing and service agreements.
Store Management
There were mixed reviews regarding store management, with some customers appreciating the assistance from managers while others reported dissatisfaction with how issues were handled.
Product Knowledge
Customers noted that some staff members were very knowledgeable about products and services, which contributed to positive experiences.
- SFsebastian fraustoFeb 12, 20265.0I had an amazing experience at Verizon thanks to Paulina’s outstanding customer service. She was incredibly patient, knowledgeable, and genuinely helpful throughout the entire process. Paulina took the time to answer all my questions, explained everything clearly, and made sure I felt confident with my decisions. It’s rare to find someone so professional and friendly at the same time. Verizon is lucky to have her — she truly goes above and beyond for customers!
- APAna PachecoFeb 12, 20265.0Amazing customer service , received a great deal when switching to their Internet home service and got a free Nintendo Switch! Definitely recommend this store ! If you ever go to this store ask for Celeste, you won’t regret it. She will take care of you.
- AUAna UgoliniFeb 12, 20265.0Amazing customer service , received a great deal when switching to their Internet home service and got a free Nintendo Switch! Definitely recommend this store !
- SFsandra floresDec 18, 20251.0I do not recommend this store at all. They seriously need better training in customer service and respect toward customers particularly if Jackie is working.
- AAAlex AriasDec 7, 20255.0Celeste was very knowledgeable and was very nice and answered every question and made it a quick and easy process! Would highly recommend!!!
Frequently Asked Questions About Verizon
What products does Verizon in Horizon City offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What brands are available at the Verizon store?
The store carries brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What are the store hours for Verizon in Horizon City?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon in Horizon City offer in-store pickup?
Yes, in-store pickup is available at this location.
What payment options are accepted at this Verizon store?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What services are available at Verizon in Horizon City?
The store offers services such as new lines, upgrades, new devices, and accessories.
How can I contact the Verizon store in Horizon City?
You can call them at +1 915-249-4303 or email Info@victra.com.
Are there other mobile phone stores near Verizon in Horizon City?
Yes, nearby mobile phone stores include T-Mobile Authorized Retailer, AT&T Store, Cricket Wireless Authorized Retailer, and Sam's Wireless Phone Repair.
What dining options are available near the Verizon store?
Nearby dining includes McDonald's, Sakura Ramen, JJs Eastside Tavern, The Pig Pen BBQ & Spirits, Horizon Star Bakery, Teriyaki House, Champions Burger, El doggy, and NutriZn.
Are there any useful nearby services for customers visiting Verizon?
Yes, customers can visit Murphy USA gas station, Workforce Solutions Borderplex for employment services, or Dynamix Auto Body & Paint nearby, providing convenience before or after their visit to Verizon.
Brand Certified Facts from Verizon
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Certified March 01, 2026Yext Knowledge Graph
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