Verizon

4.7
369 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Henderson, TX. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
2209 Us Highway 79 S, Henderson, TX
75654, United States

Hours

Reviews

4.7
367 reviews
5 stars
307
4 stars
33
3 stars
6
2 stars
6
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Angie, Katrina, and Teryn.

Efficiency

Many reviews highlighted quick service and efficient problem-solving, with customers appreciating the prompt assistance they received.

Staff Knowledge

Customers frequently noted the staff's expertise and ability to answer questions, making the experience smoother.

Mixed Experiences

While many had positive interactions, some customers reported negative experiences, particularly with long wait times and unhelpful staff.

Personalized Attention

Several reviews mentioned the staff's patience and willingness to take time to assist customers, especially those with less technical knowledge.
  • NN
    Nicki
    Nov 14, 2025
    5.0
    I have been in a couple times and I LOVE to see Tristan working! He is so sweet. I highly recommend everyone to go to him for any and all assistance you may need. He really turned my experience around with this store. Unfortunately I have had awful experances before he started working, I previously, have had a horrible time getting anything worked out... Tristan will gladly help with anything you need! I will always request him and gladly wait for him to help me!
  • VB
    Virgil brown
    Nov 12, 2025
    5.0
    The service was excellent… Tristan did a fantastic job with me on my new phone.
  • ES
    Emili Simmons
    Nov 11, 2025
    2.0
    Tristan and Meadow were very helpful when my phone was freezing up and during the process of transferring things to my new phone however Angie was unprofessional in front of multiple customer when leaving the store because it was time for her to be off.
  • RS
    Russell Smith
    Nov 6, 2025
    5.0
    The man who helped me and sold me my phone was very polite and professional. He was the only one there and took care of 5 of us. Though a few were hateful, he still remained polite and professional.
  • BL
    Billy Lynn
    Nov 3, 2025
    5.0
    Tristan was very Professional and Courteous. Made My visit a Pleasant one. Thank you

Frequently Asked Questions About Verizon

What types of products does Verizon in Henderson, TX offer?

Verizon in Henderson offers wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Samsung, Apple, Motorola, and Google.

What are the store hours for Verizon in Henderson?

The Verizon store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.