Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Henderson, TX. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
370 reviews
5 stars
309
4 stars
34
3 stars
6
2 stars
6
1 star
15
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Tristan, Angie, and other staff members received high praise for their professionalism, helpfulness, and knowledge, significantly enhancing customer experiences.
Customer Service
Many customers reported excellent service, with staff going above and beyond to assist, though some noted issues with long wait times and understaffing.
Mixed Experiences
While many reviews highlighted positive interactions, there were also complaints about unprofessional behavior from certain staff and unresolved issues with phone services.
Knowledge and Support
Customers appreciated the staff's knowledge and ability to assist with technical issues, making the process of upgrading or switching phones smoother.
- MHMike Ham4 days ago5.0Great experience, a little time consuming but it was expected. The young lady was a great help.
- NNNickiNov 14, 20255.0I have been in a couple times and I LOVE to see Tristan working! He is so sweet. I highly recommend everyone to go to him for any and all assistance you may need. He really turned my experience around with this store. Unfortunately I have had awful experances before he started working, I previously, have had a horrible time getting anything worked out... Tristan will gladly help with anything you need! I will always request him and gladly wait for him to help me!
- VBVirgil brownNov 12, 20255.0The service was excellent… Tristan did a fantastic job with me on my new phone.
- ESEmili SimmonsNov 11, 20252.0Tristan and Meadow were very helpful when my phone was freezing up and during the process of transferring things to my new phone however Angie was unprofessional in front of multiple customer when leaving the store because it was time for her to be off.
- RSRussell SmithNov 6, 20255.0The man who helped me and sold me my phone was very polite and professional. He was the only one there and took care of 5 of us. Though a few were hateful, he still remained polite and professional.
Frequently Asked Questions About Verizon
What types of products does Verizon in Henderson, TX offer?
Verizon in Henderson offers wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Samsung, Apple, Motorola, and Google.
What are the store hours for Verizon in Henderson?
The Verizon store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Verizon in Henderson offer in-store pickup?
Yes, in-store pickup is available at Verizon in Henderson.
Which payment options are accepted at Verizon in Henderson?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Can I recycle electronics at Verizon in Henderson?
Yes, Verizon in Henderson offers electronics recycling services.
What brands of smartphones and accessories can I find at Verizon in Henderson?
You can find smartphones and accessories from Verizon Wireless, Samsung, Apple, Motorola, Google, and several others including Casemate, Otterbox, and Mophie.
Where is Verizon located in Henderson, TX?
Verizon is located at 2209 Us Highway 79 S, Henderson, TX 75654.
Are there nearby places to visit before or after shopping at Verizon in Henderson?
Yes, nearby places include Henderson Plaza Shopping Center for more shopping, Sam's Southern Eatery and Panda Express for dining, and St Paul's Methodist Church for a visit.
What are some nearby dining options around Verizon in Henderson?
Nearby dining options include Subway, Panda Express, Golden Chick, Jack in the Box, and Sam's Southern Eatery, offering a variety of fast food and restaurant choices.
Which nearby stores can I visit for electronics and related accessories near Verizon in Henderson?
You can visit Aaron's Inc. for electronics and furniture, Dollar Trees for discount items, and T-Mobile or AT&T Store for other mobile phone services nearby.