Verizon

4.7
372 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Henderson, TX. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
2209 Us Highway 79 S, Henderson, TX
75654, United States

Hours

Reviews

4.7
370 reviews
5 stars
309
4 stars
34
3 stars
6
2 stars
6
1 star
15

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Tristan, Angie, and other staff members received high praise for their professionalism, helpfulness, and knowledge, significantly enhancing customer experiences.

Customer Service

Many customers reported excellent service, with staff going above and beyond to assist, though some noted issues with long wait times and understaffing.

Mixed Experiences

While many reviews highlighted positive interactions, there were also complaints about unprofessional behavior from certain staff and unresolved issues with phone services.

Knowledge and Support

Customers appreciated the staff's knowledge and ability to assist with technical issues, making the process of upgrading or switching phones smoother.
  • MH
    Mike Ham
    4 days ago
    5.0
    Great experience, a little time consuming but it was expected. The young lady was a great help.
  • NN
    Nicki
    Nov 14, 2025
    5.0
    I have been in a couple times and I LOVE to see Tristan working! He is so sweet. I highly recommend everyone to go to him for any and all assistance you may need. He really turned my experience around with this store. Unfortunately I have had awful experances before he started working, I previously, have had a horrible time getting anything worked out... Tristan will gladly help with anything you need! I will always request him and gladly wait for him to help me!
  • VB
    Virgil brown
    Nov 12, 2025
    5.0
    The service was excellent… Tristan did a fantastic job with me on my new phone.
  • ES
    Emili Simmons
    Nov 11, 2025
    2.0
    Tristan and Meadow were very helpful when my phone was freezing up and during the process of transferring things to my new phone however Angie was unprofessional in front of multiple customer when leaving the store because it was time for her to be off.
  • RS
    Russell Smith
    Nov 6, 2025
    5.0
    The man who helped me and sold me my phone was very polite and professional. He was the only one there and took care of 5 of us. Though a few were hateful, he still remained polite and professional.

Frequently Asked Questions About Verizon

What types of products does Verizon in Henderson, TX offer?

Verizon in Henderson offers wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Samsung, Apple, Motorola, and Google.

What are the store hours for Verizon in Henderson?

The Verizon store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.