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Brand Certified

Verizon

4.7
(376 reviews)

Business Details

(903) 392-7230
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Henderson, TX. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection. We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use. Frontier Internet is also available at this location, with strong offers for homes and businesses in the area. Visit us for reliable wireless service, expert support, and solutions that fit your needs.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
2209 Us Highway 79 S, Henderson, TX
75654, United States

Hours

Reviews

4.7
376 reviews
5 stars
314
4 stars
34
3 stars
6
2 stars
6
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and professional, particularly highlighting employees like Angie, Tristan, and Katrina.

Staffing Issues

Several reviews mentioned long wait times and the need for more staff to handle customer volume effectively.

Mixed Experiences

While many customers had positive experiences, some reported issues with service quality and unresolved problems, indicating inconsistency in customer satisfaction.

Product Knowledge

Customers appreciated the staff's ability to answer questions and provide guidance on products, contributing to a smoother purchasing experience.
  • JM
    jeanie mcdaniel
    Jan 21, 2026
    5.0
    Kim is a genius!
  • MH
    Mike Ham
    Jan 8, 2026
    5.0
    Great experience, a little time consuming but it was expected. The young lady was a great help.
  • NN
    Nicki
    Nov 14, 2025
    5.0
    I have been in a couple times and I LOVE to see Tristan working! He is so sweet. I highly recommend everyone to go to him for any and all assistance you may need. He really turned my experience around with this store. Unfortunately I have had awful experances before he started working, I previously, have had a horrible time getting anything worked out... Tristan will gladly help with anything you need! I will always request him and gladly wait for him to help me!
  • VB
    Virgil brown
    Nov 12, 2025
    5.0
    The service was excellent… Tristan did a fantastic job with me on my new phone.
  • ES
    Emili Simmons
    Nov 11, 2025
    2.0
    Tristan and Meadow were very helpful when my phone was freezing up and during the process of transferring things to my new phone however Angie was unprofessional in front of multiple customer when leaving the store because it was time for her to be off.

Frequently Asked Questions About Verizon

What types of products does Verizon in Henderson, TX offer?

Verizon in Henderson offers wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Samsung, Apple, Motorola, and Google.

What are the store hours for Verizon in Henderson?

The Verizon store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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