Verizon

Reviews

• EG

  Erma Guerra

  5 days ago
  5.0
  I went into the Verizon store in Harlingen because my phone kept getting random ads and pop-ups and I was worried it had a virus. Erick took the time to actually sit down with me and figure out what was causing the problem. He helped diagnose where the ads were coming from, explained everything in a way I could understand, and walked me through removing the apps and cleaning up my phone. He was patient and didn’t make me feel rushed at all. My phone is running so much better now. Really appreciate Erick taking the time to help me out.
• EM

  Enrique Mendoza

  Feb 19, 2026
  5.0
  Erick at Verizon provided exceptional service by efficiently troubleshooting all my iPhone issues and getting my device back to perfect working order. He was incredibly patient and knowledgeable, but he didn't stop at technical support; he also took the initiative to review my account for current promotions. Thanks to his expertise, I discovered new ways to save money on my monthly bill that I hadn’t known about. It is rare to find a representative who is both a tech expert and so focused on customer savings. I highly recommend seeing Erick for any device help or plan optimizations!
• DL

  Dennis Lindquist

  Feb 17, 2026
  5.0
  I had an amazing experience at the Verizon store in Harlingen thanks to Erick. My phone was having issues with ads and possible viruses, and he took the time to thoroughly clean it up and make sure everything was removed properly. He didn’t rush the process and made sure my phone was running smoothly again. Erick also helped set up my phone again from start to finish, making sure all my settings were correct and everything was working perfectly. His patience, professionalism, and attention to detail truly stand out. Highly recommend Erick for any phone issues or support you need.
• UH

  Uriel Hernandez

  Feb 7, 2026
  5.0
  I had a great experience at the Verizon store in Harlingen thanks to Erick. He helped me set up Verizon Home Internet and took the time to clearly explain the different plans and how fast each option is, so I could choose what worked best for my household. Erick also helped me get a free perk included with my internet service, which was a huge bonus. He was knowledgeable, patient, and made sure I understood everything before I left. Highly recommend Erick if you’re considering Verizon Home Internet.
• MN

  Marisela Nanez

  Feb 6, 2026
  5.0
  Joe at Verizon Wireless was absolutely amazing! From the moment we walked in, he was friendly, patient, and extremely knowledgeable. He took the time to explain all of our options clearly, answered every question without rushing us, and made sure we left with exactly what we needed. Joe went above and beyond to make the whole process smooth and stress-free. Customer service like this is hard to find these days, and he truly delivered. If you’re looking for someone who genuinely cares about helping you, ask for Joe—you won’t be disappointed!