Verizon

4.8
232 reviews

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, Inc. is an exclusive Verizon Authorized Retailer specializing in wireless communication services and is one of the nation�s largest Verizon Wireless Retailers.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
2709 W Expressway 83, Harlingen, TX
78552, United States

Hours

Reviews

4.9
230 reviews
5 stars
219
4 stars
3
3 stars
0
2 stars
2
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being courteous, helpful, and knowledgeable, with many highlighting specific employees like Ever, Jason, and Pablo for their exceptional service.

Technical Assistance

Several reviews noted the staff's ability to assist with technical issues and device setups, making the process smooth and stress-free for customers.

Professionalism

The staff was frequently described as professional and patient, particularly in handling customers with varying levels of technical knowledge.

Store Environment

Customers appreciated the friendly and welcoming atmosphere of the store, often mentioning the positive interactions with staff.

Problem Resolution

Many reviews highlighted the staff's effectiveness in resolving issues quickly and efficiently, contributing to overall customer satisfaction.
  • RV
    Rebekah Villanueva
    Jul 23, 2025
    5.0
    The young man who assisted us was very knowledgeable and respectful. I would recommend him any time to help out a senior citizen having trouble with today's electronics.
  • RA
    Rebecca L. Aguirre
    Jun 30, 2025
    5.0
    Always courteous, polite, helpful & professional
  • DD
    drude007
    Dec 1, 2021
    4.0
    The first guy I saw did not know what was wrong, but I came back and Daniel O fixed the issue. Here is the secret; when I filled out the forms my auto fill would complete the words, including my name. Verizon's form does not work with auto fill. Once we got passed that issue all was well.
  • GF
    Gordon Faust
    Nov 18, 2021
    5.0
    I was having problems with my jet box and they resolved the problem for me. No cost . Excellent service.

Frequently Asked Questions About Verizon

What are the business hours for Verizon in Harlingen, TX?

Verizon in Harlingen, TX is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.

Where is the Verizon store located in Harlingen, TX?

The Verizon store is located at 2709 W Expressway 83, Ste 160, Harlingen, TX 78552.