Business Details
5219 Wesley St, Greenville, TX
75402, United States
Certified by Verizon • Feb 22, 2026
(903) 455-5000
Certified by Verizon • Feb 22, 2026
https://www.russellcellular.com/store-locations/greenville-tx
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 5219 Wesley St. in Greenville, TX 75402
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
416 reviews
5 stars
336
4 stars
26
3 stars
11
2 stars5
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Charles, Misty, and Derrick.
Mixed Experiences
While many reviews highlighted excellent service, some customers reported negative experiences, particularly with staff unhelpfulness or lack of communication.
Store Management
Several reviews noted improvements in service under new management, with customers expressing satisfaction with the attention and care provided by the staff.
Technical Assistance
Customers appreciated the staff's ability to troubleshoot and resolve technical issues effectively, often going above and beyond to ensure satisfaction.
- DLDavid LarragoitiyFeb 14, 20264.0The gentleman who helped me whose name is Charles is extremely knowledgeable and helpful, I will be going back Monday to finish up.
- TBTraci BrownFeb 3, 20265.0The guys at this store all helped so much but Charles got me in and out and all fixed up! We had to wether thru a technical issue on verizon side that was tripping us up and throwing my application to fraud alert but ince that got cleared up i was able to get a brand new iohone 17 and convert over to the wild side from being a lifelong android user! It is a pleasent atmosphoere with tech savvy guys inbthere whoncan get around the technical side of phones
- DMdesigning mimiJan 4, 20265.0The employees at this store are very helpful and knowledgeable. I will continue to utilize this location for all of my Verizon needs.
- KBkenzie barkerJan 2, 20265.0misty was great! very speedy and efficient service. talked us through everything and set us up with a phone and and screen protector. was greeted the second we stepped foot in the store, great customer service and very personable.
- KMKristal MottDec 23, 20251.0I have had to use this location several times and have only ever had 1 good experiance here. I went in a few days ago after being sent the wrong phone and spending hours on the phone verifying that this specific location would be able to take the phone and I was assured there would be no issue. I go to take it back and the 2 guys that were working were sitting back doing nothing, and when I told them what the situation was, they refused to help me. I again told them the rep assured me there would be NO issues and he just told me no, the wouldnt help me. They could have made a phone call.... They could have reached out to a supervisor or manager since I had been given verification from customer service, but they just wanted to sit there and do nothing, not offering any help other than "go to Rockwall" I'm not driving an hour from my house to do something that they very well could have done with a little bit of actual work!! You know what they are getting paid to sit there and do..... I will NEVER go back to this store! I'd rather take my business to the store in Sulphur Springs! They at least actually have all phones in stock!! This one NEVER has any of the Google phones!!! EVER!!!! This is why I do all of my stuff online.
Frequently Asked Questions About Verizon
What are the business hours of Russell Cellular in Greenville, TX?
Russell Cellular in Greenville, TX is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Where is Russell Cellular located in Greenville, TX?
Russell Cellular is located at 5219 Wesley St, Greenville, TX 75402.
What brands does Russell Cellular carry?
Russell Cellular carries Verizon, Samsung, Google, Apple, Motorola, and LG products.
Does Russell Cellular offer in-store and curbside pickup services?
Yes, Russell Cellular offers both in-store pickup and curbside pickup services.
What payment options are accepted at Russell Cellular?
Russell Cellular accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Is Russell Cellular accessible for individuals with disabilities?
Yes, the store has a wheelchair accessible entrance.
Can customers access Russell Cellular services without making an appointment?
Yes, Russell Cellular does not require appointments for services.
Are there any nearby food options around Russell Cellular in Greenville?
Yes, nearby food options include Popeyes Louisiana Kitchen, Jovito's Taqueria, Los Carreons, Pizza Hut, Texas Cafe Diner, Wingstreet, Mariachi Mexican Bar and Grill, and Sweetie's Donuts, where customers can grab a meal before or after visiting.
What other retail stores are near Russell Cellular that customers might find useful?
Nearby retail stores include Harbor Freight Tools, Cavender's clothing store, Rent-A-Center, and Atwoods department store providing a variety of shopping options around Russell Cellular.
Are there any health or medical services near Russell Cellular?
Yes, Wesley Dental, Brent Wehner DDS, Norman J Hall DC, and Integrity Urgent Care are nearby health and medical services accessible to customers in the area.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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