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Many customers praised the staff for their friendly and helpful service, particularly highlighting employees like Emily, Sonia, and Kimberly.
Location Issues
Some customers expressed frustration with the store's location and accessibility, mentioning difficulties in reaching customer service and inconsistent store hours.
Bilingual Support
Several reviews noted the availability of bilingual staff, which helped Spanish-speaking customers feel more comfortable and supported.
Mixed Experiences
While many customers had positive experiences, there were also reports of poor service from certain employees, leading to dissatisfaction.
Product Availability
Customers appreciated the variety of phones and accessories available, although some noted instances of specific items being out of stock.
JM
Jorge A Dominguez m
Nov 5, 2025
3.0
Buena ubicación buena atención local modesto para una compañía como Cricket
CM
Charlene Marcia
Oct 12, 2025
5.0
Sonia is the best with the best attitude and very personable. Keep smiling and keep that nice personality. She is very knowledgeable.
SA
Steve Anderson
Sep 29, 2025
1.0
Get out of company cannot get anybody in Commerce Texas to come to their store and open up at their time the Greenville store who's supposed to be over this store has blocked my phone number so I can't talk to them this ain't right I need to talk to somebody about the phone service I'm supposedly getting that I am paying for
MR
Manuel Ruiz
Sep 8, 2025
3.0
Hablan español ahí??? Tengo problemas con mi hotspot
LR
Linsey Rohrback
Sep 8, 2025
5.0
Emily is great. She was so fast and sweet! She needs a raise!!