Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 411 E Hwy 377 in Granbury, TX 76048
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.1
190 reviews
5 stars
131
4 stars
11
3 stars
9
2 stars
7
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; while some staff were praised for being helpful and knowledgeable, others were criticized for rudeness and lack of assistance.
Staff Knowledge
Several customers highlighted the staff's knowledge about products and services, particularly praising employees like Paul and Andrew for their expertise.
Wait Times
Customers frequently reported long wait times and understaffing issues, leading to frustration during busy periods.
Store Experience
The store environment received positive remarks for cleanliness and organization, but negative experiences were noted regarding staff interactions.
Sales Practices
Some customers expressed dissatisfaction with perceived deceptive sales tactics and additional fees, leading to a lack of trust in the sales process.
- RRRonald Ricci4 days ago5.0After many years I updated my cell phone. The Verizon offer was good and the process was made simple at this facility. They’re very helpful.
- RPRickey PorterOct 8, 20255.0They were very helpful!
- PMpaleo river manOct 1, 20255.0Outstanding. Smooth and quick
- WDWilliam DimmickSep 13, 20251.0Rude staff. Not helpful.
- DRDeborah RollinsSep 13, 20255.0Excellent service, Thank You!
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Granbury, TX?
Verizon in Granbury, TX is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is the Verizon store located in Granbury, TX?
The Verizon store is located at 411 E Hwy 377, Suite 105, Granbury, TX 76048.
What types of products does Verizon Granbury offer?
Verizon Granbury offers Verizon Wireless service, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid products.
What payment options are accepted at Verizon Granbury?
Verizon Granbury accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Verizon Granbury offer in-store pickup for orders?
Yes, Verizon Granbury offers in-store pickup services.
Is Verizon Granbury wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Does Verizon Granbury require appointments for service or shopping?
No, appointments are not required at Verizon Granbury; customers can visit during business hours without scheduling.
What nearby restaurants can I visit around Verizon Granbury?
Nearby restaurants include Wings Etc, Jimmy John's, Wendy's, Wingstop, Firehouse Subs, Chipotle Mexican Grill, and The Salad Bar Granbury, offering a variety of dining options before or after your visit.
Are there any coffee shops near Verizon Granbury?
Yes, Starbucks and Tea2go are nearby coffee shops where you can enjoy a beverage when visiting Verizon Granbury.
What other retail or electronic stores are close to Verizon Granbury?
Nearby electronics and mobile phone stores include Russell Cellular and GameStop, ideal for customers interested in related shopping options.