Verizon

4.5
300 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Georgetown’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
3304 Williams Dr, Georgetown, TX
78628, United States

Hours

Reviews

4.5
299 reviews
5 stars
250
4 stars
14
3 stars
5
2 stars
4
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were reported as rude and unprofessional.

Employee Recognition

Several employees, particularly Joshua Gage, received commendations for their exceptional service and problem-solving abilities.

Store Environment

The store environment is generally described as welcoming and friendly, with many customers appreciating the prompt assistance they received.

Product Knowledge

Many customers noted that staff were knowledgeable about products and services, providing thorough explanations and assistance.

Service Efficiency

Customers frequently mentioned quick service and efficient problem resolution, with many transactions completed in a timely manner.
  • UN
    User Name
    1 day ago
    1.0
    There are 5G home Internet services that might be the worst experience I've had in my 52 years. Absolutely the worst customer service—unless you speak Indian or Arabic—they can't even figure out how to change your address. I mean, this is pitiful. I've been in I.T. for 28 years. Avoid it at all costs.
  • GM
    gay moncla
    1 day ago
    5.0
    I had the pleasure of being helped by Cameron at Verizon and I cannot recommend him highly enough. He spent over an hour patiently resolving the issues I was having with my cell phone all the while maintaining a cheerful smile, and an incredibly kind demeanor, his professional, professionalism experience and genuine willingness to help made what could have been a frustrating experience completely seamless. It’s rare to encounter someone so dedicated to excellent customer service and he truly went above and beyond thank you Cameron for making my day easier and brighter.
  • JG
    Jersey Gill
    3 days ago
    5.0
    I went to Verizon with an issue on my current phone, and Cameron provided outstanding assistance. He helped me secure a better device at a better price, and the whole experience was seamless from start to finish. Thank you, Cameron, for the excellent service.
  • KL
    Kate Lyons
    5 days ago
    5.0
    I had the very best experience at the worst time of day for me. 6pm at night is not good for me. I don’t want to deal with anything too mentally challenging. Sheri Gomez made all the difference for me. I was very attached to my 4yr old Motorola phone. It was cracked and old and worn like me. However it did not survive the deluge of water it got hit with when my water bottle leaked all over my purse. Sheri patiently worked with me to find not only a great phone, but one that was great for me. She gently coaxed me into accepting the change. Even her supervisor was at hand to explain that all was going to be OK. I especially appreciated the amount of time Sheri spent with me. She made the worse part of my day to be the best part. I wish there were more like her.
  • JS
    Judy Stone
    Nov 17, 2025
    5.0
    Daniel and his staff are amazing. I am not well versed in technology and I was blown away by the patience and kindness I was shown. It’s humorous but I feel like family because I’ve been in with so many questions. Watching Daniel interact with his crew and educating them was a pleasure. This man is a great customer service provider and manager.

Frequently Asked Questions About Verizon

Where is the Verizon Cellular Sales store located in Georgetown, TX?

The Verizon Cellular Sales store is located at 3304 Williams Dr, Georgetown, TX 78628.

What are the regular business hours for the Verizon store at 3304 Williams Dr?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sundays from 11:00 AM to 6:00 PM.