I have now tried 4 times to get help and have been hung up on every time without anyone saying a word PR offering any assistance or someone that could help me. What is the point of having a customer service department that doesn't support or even speak to t he customer? Ill try the police department. At least they will at least ask me the problem.
NF
Nora F
Jun 12, 2025
5.0
Here is why I appreciate the Geek Squad:
CeeCee is the epitome of professionalism. She gets to the point and takes care of business. For instance, when a customer tried to interrupt and take over my appointment, she was firm without negative undertones. For my issue she immediately knew a work around, implemented it and then showed me. If I wasn't retired, I would try to steal her away. Very impressive!!!
Another employee I would like to praise is James who, on a different occasion was an encyclopedia of information. I asked him numerous questions to which he immediately responded in a manner I understood. He gave me timely and appropriate guidance. Knowledgeable and patient.
CS
Cody Somerville
May 31, 2025
1.0
Thought I would get expert car stereo install at Best Buy but they did amateur job. They didn’t bother to install all the parts to give me the full integration with my vehicle that I wanted but didn’t bother to tell me until afterwards in a voicemail. Wiring was sloppy, they didn’t put the header in properly, and backup camera doesn’t work correctly. Take your install job elsewhere.
BS
brady sc
Aug 27, 2024
5.0
Extremely knowledgeable and did great work
CW
Cynthia Williams
Sep 17, 2021
5.0
Chatted online then spoke to technical support to run checkup on laptop. Great help!
What services does Geek Squad at Best Buy in Georgetown offer?
Geek Squad provides tech repair, setup, and support services including computer repair, cell phone repair, data recovery, appliance repair, and television repair.
Where is Geek Squad located in Georgetown, TX?
Geek Squad is located at 1015 W University Ave, Ste 300, Georgetown, TX 78628.
What are the store hours for Geek Squad at Best Buy in Georgetown?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad in Georgetown?
You can schedule a service appointment in store or online via their website.
What is the contact phone number for Geek Squad in Georgetown?
You can reach Geek Squad at +1 512-819-0478.
Does Geek Squad in Georgetown have any special promotions or deals?
Yes, they offer Black Friday Deals which can be viewed on their website.
What nearby shopping centers can I visit when going to Geek Squad in Georgetown?
Nearby you can visit the Wolf Ranch Town Center shopping center, which offers parking and various stores for shopping.
Are there any popular eateries near Geek Squad in Georgetown?
Yes, nearby dining options include Syrup Bubble Waffle for desserts and bakery items, Smoothie King for smoothies and cafe drinks, and Milano Trattoria for Italian cuisine and pizza.
If I need health services near Geek Squad, where can I go?
Several medical providers nearby include Michael F. Lenis, MD (cardiologist), Ascension Medical Group Seton Express Care Georgetown (urgent care), and Fusion MedSpa (dermatologist).
Is the Geek Squad located inside another store?
Yes, Geek Squad is located inside the Best Buy store at 1015 W University Ave, Georgetown, TX.