Geek Squad

3.6
27 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
1015 W University Ave, Georgetown, TX
78628, United States

Hours

Reviews

3.6
27 reviews
5 stars
16
4 stars
2
3 stars
0
2 stars
0
1 star
9
  • RL
    Royal Lucas
    Aug 3, 2025
    1.0
    I have now tried 4 times to get help and have been hung up on every time without anyone saying a word PR offering any assistance or someone that could help me. What is the point of having a customer service department that doesn't support or even speak to t he customer? Ill try the police department. At least they will at least ask me the problem.
  • NF
    Nora F
    Jun 12, 2025
    5.0
    Here is why I appreciate the Geek Squad: CeeCee is the epitome of professionalism. She gets to the point and takes care of business. For instance, when a customer tried to interrupt and take over my appointment, she was firm without negative undertones. For my issue she immediately knew a work around, implemented it and then showed me. If I wasn't retired, I would try to steal her away. Very impressive!!! Another employee I would like to praise is James who, on a different occasion was an encyclopedia of information. I asked him numerous questions to which he immediately responded in a manner I understood. He gave me timely and appropriate guidance. Knowledgeable and patient.
  • CS
    Cody Somerville
    May 31, 2025
    1.0
    Thought I would get expert car stereo install at Best Buy but they did amateur job. They didn’t bother to install all the parts to give me the full integration with my vehicle that I wanted but didn’t bother to tell me until afterwards in a voicemail. Wiring was sloppy, they didn’t put the header in properly, and backup camera doesn’t work correctly. Take your install job elsewhere.
  • BS
    brady sc
    Aug 27, 2024
    5.0
    Extremely knowledgeable and did great work
  • CW
    Cynthia Williams
    Sep 17, 2021
    5.0
    Chatted online then spoke to technical support to run checkup on laptop. Great help!

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Georgetown offer?

Geek Squad provides tech repair, setup, and support services including computer repair, cell phone repair, data recovery, appliance repair, and television repair.

Where is Geek Squad located in Georgetown, TX?

Geek Squad is located at 1015 W University Ave, Ste 300, Georgetown, TX 78628.