Business Details
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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,843 reviews
5 stars
1,008
4 stars
395
3 stars
181
2 stars
72
1 star
187
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting long wait times, unhelpful staff, and poor communication.
Staff Attitude
While some customers praised individual staff members for their helpfulness and knowledge, others experienced dismissive or unprofessional behavior.
Product Availability
Customers noted a lack of stock and limited selection of products, leading to frustration when items were unavailable.
Installation Issues
Numerous reviews highlighted problems with installation services, including missed appointments, poor communication, and unsatisfactory results.
Overall Experience
Overall, experiences varied widely, with some customers expressing satisfaction while others reported significant dissatisfaction and vowed not to return.
- BSBill StrahmNov 10, 20251.0Could not find anyone to sell me ear buds. Waste of time. Amazon just works
- AAAustin AngelickNov 8, 20255.0I had my mother in-law visiting and her TV died. So I went online, found one in stock, bought it and chose curbside pickup. I received a text that it was ready under an hour later. Pulled up, sent a text, and they brought it out and loaded it for me. Awesome service!!
- DHDavid HayesNov 7, 20252.0Kind of disappointed. I bought a computer from them in 2015 and they wont-work on it.
- DVDevipriya VijayNov 6, 20251.0We lost ~2000$ because of Best Buy Citi card purchase in addition to 3000$ original products cost. It is not a best way to buy. Learnt it hard way. Beware to be away from Best Buy citi card purchase. Net-Net, there is none who can explain or help clarify this high charges.
- VPVijay Kumar PeachimuthuOct 25, 20251.0I am a paid member. Very painful and disappointing. Not helpful. Best Buy card that has been overcharged with couple of thousands where I could not reach to anyone for any support. There is no one to speak to understand what is happening and have hit a roadblock. No one from customer care or No one from store or office have a clue on what should be done. Struggling to resolve. I am unsure if anyone has similar issues. Better to stay away from this. Loss of time and money. Very stressful. It is unfortunate, we are in loss of ~2000$. Using Best Buy citi card for purchase is not a wise thing to do.
Frequently Asked Questions About Best Buy
What products and services does Best Buy in Georgetown offer?
Best Buy offers TVs, computers, appliances, and more, with expert advice, same day pickup, and Geek Squad support.
What are the operating hours for Best Buy Georgetown?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Georgetown provide curbside pickup?
Yes, curbside pickup is available at this location.
Can I get electronics repaired at Best Buy Georgetown?
Yes, they offer service repair for electronics.
What payment methods are accepted at Best Buy Georgetown?
They accept debit cards and pay checks; cash is not required.
Does Best Buy Georgetown have an online presence?
Yes, you can find them on Facebook at BestBuyGeorgetown, Instagram under @bestbuy, and Twitter as @bestbuy, as well as their website.
Are there any nearby places where I can grab food or drinks before or after shopping at Best Buy?
Yes, nearby you can visit Smoothie King for smoothies, Syrup Bubble Waffle for desserts, and Milano Trattoria for Italian food.
Is there a shopping center close to Best Buy Georgetown for additional shopping options?
Yes, Wolf Ranch Town Center is nearby, providing a variety of shops and ample parking.
Where can I find electronics or mobile support services near Best Buy Georgetown?
Geek Squad, a nearby electronics and telecommunications company, provides mobile phone services and support.
Are there any health-related facilities near Best Buy Georgetown?
Yes, nearby health facilities include Ascension Medical Group Seton Express Care Georgetown and doctors Justin A. Feeney, DO, and Jeffrey K. Hubert, DO.