Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 5255 N. President George Bush Hwy in Garland, TX 75040
Mixed reviews on customer service; while some praised staff for being helpful and knowledgeable, others reported rude and unhelpful interactions.
Staff Knowledge
Several customers highlighted the expertise of specific employees like AB and Lexi, but others expressed concerns about the overall knowledge of the staff.
Sales Practices
Multiple reviews indicated issues with sales practices, including misleading information about promotions and billing.
Store Management
The performance of management received mixed feedback, with some praising managers for their assistance while others criticized them for poor service and handling of issues.
MD
Menta Des
6 days ago
1.0
Vincent is the worst person. He is charging three fold compared to the same deal I found from Verizon over the phone. I also evaluated his two fold sales taxe charges compared with another local store 6 miles away. This guy is making up sales taxes that needs to be investigated.
NY
Natalie Young
Feb 13, 2026
1.0
The staff was not pleasant, they didn’t see like they wanted to be there or wanted to be of assistance. They were cold and distant, and acted like when I came into the store they couldn’t be bothered to help and I had to ask them who could help me with my upgrade.
ZZ
Zalen
Feb 11, 2026
5.0
Really great and outstanding customer service
NT
nhuan tran
Feb 10, 2026
1.0
This store ( the manager Alex ) very dishonest , scammer is probably what I would call .. they will offer you so you could switch and sign their contract , all
Promotional credit for porting number never get applied after two billing cycle and you will get stuck with crazy bill .. abd it would be too late to return … stay away from them
NK
Nicholas Knapp
Feb 3, 2026
5.0
Staff was helpful and got what we needed done . Was able to work through issues and concerns easily .
What are the store hours for Verizon Garland 2, TX?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Where is Verizon Garland 2, TX located?
It is located at 5255 N President George B, Ste 525, Garland, TX 75040, United States.
Does Verizon Garland 2, TX offer in-store pickup services?
Yes, Verizon Garland 2, TX offers in-store pickup for your convenience.
Which brands can I find at Verizon Garland 2, TX?
You can find Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG brands at the store.
What payment options are accepted at Verizon Garland 2, TX?
The store accepts American Express, Cash, Discover, MasterCard, and Visa payment options.
How can I contact Verizon Garland 2, TX?
You can reach them by phone at +1 972-795-0610 or via email at garland2.tx@russellcellular.com.
Is Verizon Garland 2, TX wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate customers with disabilities.
Are there nearby dining options around Verizon Garland 2, TX?
Yes, nearby dining options include Rosati's Pizza, Prima Scelta Bistro, TeaZenTea, Raising Cane's, International House of Pancakes, and NASCAR Refuel Tenders & Burgers, ideal for grabbing a meal before or after your visit.
What local services are near Verizon Garland 2, TX that I might find useful?
Nearby services include Orbit Dental of Garland for dental care, Sport Clips and Reena Salon for hair and beauty services, Wells Fargo Bank for financial services, and KeyMe Locksmiths for locksmith needs.
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