Business Details
About
Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
3.3
26 reviews
5 stars
11
4 stars
5
3 stars
1
2 stars0
1 star
9
- CBCourtney BrewerJan 11, 20251.0Had an appointment for an iPhone battery replacement and was told by the guy at the desk "the guy's in the back don't like to change batteries on older phones" um what? He was very hesitant to even take the phone back there. We were told it could be 1-5 days! To change a battery? Never again. What a joke. Went next door to Batteries +. They changed it in 30 minutes.
- JGJuan J. GomezJul 24, 20195.0Good service
- JBjon BFeb 5, 20191.0The absolute worse.... Computer repair ..they shipped my computer off for over a month.. finally came back.. it was in the exact condition it was when I brought it in... Did not work.. they said they would rush it well 3 weeks later I get it back again and still it was not working....🤯
- STSamone ThurstonNov 30, 20151.0Whoever set up our call ticket did so incorrectly. We purchased a TV in Dec. 2013, few months later the volume goes out randomly while changing a channel. JOE GREEN came out MAY 2014 to "FIX". Was never fixed... replaced parts... fast forward 2 more months volume STILL doing this. We call again and give up hope it will ever be resolved. Now Dec 2015 we have a white flickering while watching our TV. Called Geek Squad they confirmed it's no longer under warranty but would be glad to come out and look since it was an issue never resolved. (ok that sounds great!) Man gets here and says this TV is out of warranty I can not order any parts for this TV or do anything without a 100$ service call fee, parts fee, and another 100$ to drive back out and install! ARE YOU KIDDING ME. He says the call ticket was set up incorrectly as a "follow up". He did make a slight effort to call 2 people... one being a manager neither was helpful. Neither cared about US as customers and "making it right". Seems like a bunch of lazy geeks! What happened to customer service and following through. I will NEVER buy from BEST BUY... I WILL NEVER USE GEEK SQUAD.
Frequently Asked Questions About Geek Squad
What services does Geek Squad at Best Buy provide?
Geek Squad offers tech repair, setup, and support services including computer, appliance, mobile phone, and electronics repair.
Where is Geek Squad located in Garland, TX?
Geek Squad is located at 3171 N George Bush Fwy, Garland, TX 75040, USA.
What are the operating hours of Geek Squad at Best Buy?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad?
You can schedule service in store or online via their website.
What is the contact phone number for Geek Squad in Garland?
The main phone number is +1 972-530-6818.
Where can I find Geek Squad within the Best Buy store?
Geek Squad services are provided inside the Best Buy store located at 3171 N George Bush Fwy, Garland, TX.
Are there any places nearby Geek Squad where I can get coffee or food?
Yes, Firewheel Coffee, a coffee shop and restaurant, is located nearby where you can enjoy refreshments before or after your visit.
What nearby services can I visit along with Geek Squad for home improvement needs?
The Home Depot, a hardware and home improvement store, is nearby and can be convenient to visit for purchasing building supplies.
What fitness center is near Geek Squad where I can work out?
Garland-Firewheel Texas Fit Chicks gym is located close by for fitness and exercise options.
Are there any optometrists or eyewear stores near Geek Squad?
Yes, Focused Eye Care, an optometrist and eyewear store, is nearby to help with vision care needs.