Many customers praised the friendly and helpful staff, with specific mentions of employees like Danny, Winter, and Claudia for their exceptional service.
Product Knowledge
While some employees demonstrated excellent product knowledge, there were instances where staff lacked the necessary information to assist customers effectively.
Store Cleanliness
Customers consistently noted that the store was clean and well-organized, contributing to a pleasant shopping experience.
Delivery Issues
Several reviews highlighted frustrations with delivery and communication regarding orders, particularly for appliances, indicating a need for improvement in this area.
Curbside Pickup
Curbside pickup was generally reported as quick and efficient, enhancing the shopping experience for many customers.
RR
Rita Rodriguez
2 days ago
5.0
Yesterday I went to the store and bought a TV, I was very happy with my purchase and Best Buy’s employee Adreana had a very good attitude and I was very happy with her. Thank you Best Buy!
SH
Song Hello
5 days ago
5.0
I recently purchased a tv and accessories for it, a Best Buy employee by the name Najih (I hope I spell his name right) did everything and beyond to help me out. This amazing young lad has such awesome vibes that basically made my week better. I hope he keeps at it. Awesome dude! Best Buy store #1412
PM
Pattie Moore
Nov 5, 2025
5.0
Wonderful tech support from Winter and Kayla in the Geek Squad. They both were extremely patient with us and our computer transfer. Winter in person taking the time to get our new computer just the way we wanted. Kayla over the phone helping to be sure what we wanted from our iTunes library got transferred over. Manger please be sure to pass this along!
MM
Myra
Nov 4, 2025
5.0
Jasmine was amazing. We bought the Lenovo legion Go and a few other items... She by far has the best customer service I have experienced in a very long time. Jasmine thank you! My boys loved you! Keep up the good work.
KT
Kevin turpin
Oct 31, 2025
5.0
Best Buy at Garland, Texas has outstanding customer service! They also have a wide variety of products including the latest and greatest!. I shop at this location all the time and I’ve known all the employees for a long time. Especially the Magnolia employees.
You can shop for TVs, computers, appliances, cameras, home electronics, music, video games, and more at Best Buy in Garland.
What are the operating hours of Best Buy Garland?
Best Buy Garland is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy Garland offer in-store pickup or curbside pickup services?
Best Buy Garland offers same day in-store pickup, but does not provide curbside pickup services.
Can I get electronics repaired at Best Buy Garland?
Yes, Best Buy offers Geek Squad expert repair services and support at this location.
What payment methods are accepted at Best Buy Garland?
Best Buy Garland accepts debit cards and checks, and does not require cash-only payments.
Is there an electronics recycling service available at Best Buy Garland?
Yes, Best Buy Garland provides electronics recycling services.
What nearby services can I use before or after visiting Best Buy Garland?
Nearby you can visit the Geek Squad for IT and repair services, Batteries Plus Bulbs for lighting and battery needs, or enjoy a coffee break at Firewheel Coffee.
Are there any fitness options close to Best Buy Garland?
Yes, Garland-Firewheel Texas Fit Chicks gym is nearby if you want to visit the gym before or after your shopping trip.
Where can I get beauty and spa services near Best Buy Garland?
There are several beauty salons and spas close by, including Lily Nail Spa, InStyle Salon, and Ghena's Beauty Salon for your grooming and relaxation needs.
How can I get to Best Buy Garland if I'm visiting nearby attractions?
Best Buy Garland is located at 3171 N George Bush Fwy, easily accessible when visiting nearby places like The Home Depot or Half Price Books, making it convenient to combine errands or shopping trips.