Best Buy

4.2
3666 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
3171 N George Bush Fwy, Garland, TX
75040, United States

Hours

Reviews

4.2
3,666 reviews
5 stars
2,103
4 stars
825
3 stars
340
2 stars
125
1 star
273

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees like Danny, Winter, and Claudia for their exceptional service.

Product Knowledge

While some employees demonstrated excellent product knowledge, there were instances where staff lacked the necessary information to assist customers effectively.

Store Cleanliness

Customers consistently noted that the store was clean and well-organized, contributing to a pleasant shopping experience.

Delivery Issues

Several reviews highlighted frustrations with delivery and communication regarding orders, particularly for appliances, indicating a need for improvement in this area.

Curbside Pickup

Curbside pickup was generally reported as quick and efficient, enhancing the shopping experience for many customers.
  • RR
    Rita Rodriguez
    2 days ago
    5.0
    Yesterday I went to the store and bought a TV, I was very happy with my purchase and Best Buy’s employee Adreana had a very good attitude and I was very happy with her. Thank you Best Buy!
  • SH
    Song Hello
    5 days ago
    5.0
    I recently purchased a tv and accessories for it, a Best Buy employee by the name Najih (I hope I spell his name right) did everything and beyond to help me out. This amazing young lad has such awesome vibes that basically made my week better. I hope he keeps at it. Awesome dude! Best Buy store #1412
  • PM
    Pattie Moore
    Nov 5, 2025
    5.0
    Wonderful tech support from Winter and Kayla in the Geek Squad. They both were extremely patient with us and our computer transfer. Winter in person taking the time to get our new computer just the way we wanted. Kayla over the phone helping to be sure what we wanted from our iTunes library got transferred over. Manger please be sure to pass this along!
  • MM
    Myra
    Nov 4, 2025
    5.0
    Jasmine was amazing. We bought the Lenovo legion Go and a few other items... She by far has the best customer service I have experienced in a very long time. Jasmine thank you! My boys loved you! Keep up the good work.
  • KT
    Kevin turpin
    Oct 31, 2025
    5.0
    Best Buy at Garland, Texas has outstanding customer service! They also have a wide variety of products including the latest and greatest!. I shop at this location all the time and I’ve known all the employees for a long time. Especially the Magnolia employees.

Frequently Asked Questions About Best Buy

What products can I find at Best Buy in Garland?

You can shop for TVs, computers, appliances, cameras, home electronics, music, video games, and more at Best Buy in Garland.

What are the operating hours of Best Buy Garland?

Best Buy Garland is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.