Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Galveston’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
1,175 reviews
5 stars
1,111
4 stars14
3 stars9
2 stars2
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Marilyn and BJ received numerous positive mentions for their helpfulness, patience, and knowledge, contributing to a generally favorable customer service experience.
Efficiency
Many customers praised the staff for their quick and efficient service, often resolving issues in a timely manner.
Knowledgeable Staff
Customers frequently noted the staff's expertise and ability to answer questions effectively, enhancing the overall service experience.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding specific staff members and service inconsistencies, leading to frustration for some customers.
Store Environment
Some customers expressed dissatisfaction with the store's atmosphere and accessibility, indicating a need for improvement in customer engagement.
- DPDee Perez1 day ago5.0Bj was more than outstanding for being considerate and helpful in my own experience her. Thank you for sharing your insights about the equipment and how you are able to make me feel comfortable with my own personal phone service
- JTJalen Tucker5 days ago5.0Bj was attentive and very helpful, very patient with me as I learned my new phone!
- AJAmanda JohnsonNov 11, 20255.0Bj was the best customer service person ever! Very personable and helpful.. fixed my issue in minutes!!
- JCJulie ClouseNov 9, 20255.0Purchased a new iPhone and had difficulty with Verizon service accepting transfer. I stopped by this store and was greeted by Damyon who stopped what he was doing to assist. He was friendly, attentive and a joy to work with- (he did all the work!) He quickly and efficiently and kindly assisted in more than just the issue at hand. Thank you for your excellent customer service!
- JSJessica SpinksOct 30, 20251.0This store is terrible the lady said she set my new phone up and everything should show up I waited a bit but the apps didn’t show I said will my apps and screen be same as old phone? She said that’s extra cost to set it up which was so weird that night my husband read what to do if ur new phone doesn’t have apps from old phone and he reset it and everything was same exact as my old phone obviously this lady didn’t know what she was doing or was being lazy or the store trying to steal more money to charge to set up my phone properly
Frequently Asked Questions About Verizon
Where is the Verizon store located in Galveston?
The Verizon store, operated by Cellular Sales, is located at 6027 Broadway, Galveston, TX 77551.
What brands of smartphones are available at the Verizon store?
The store offers devices from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus.
What are the store hours for the Verizon location on Broadway?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sunday from 11:00 AM to 7:00 PM. On October 31, 2025, it will be open from 9:00 AM to 7:00 PM.
Can I pick up my online order in-store at the Verizon store?
Yes, the Verizon store offers in-store pickup services for your convenience.
Does the Verizon store require appointments for in-person visits?
No, appointments are not required to visit the Verizon store in person.
What payment methods are accepted at the Verizon store?
The store accepts American Express, Discover, MasterCard, and Visa credit cards.
What services does the Verizon store offer besides selling phones?
Services include Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspot services, and Verizon Wireless support.
Are there any nearby restaurants where I can eat after visiting the Verizon store?
Yes, The Diner, an American restaurant, is located nearby where you can enjoy a meal after your visit.
What nearby healthcare facilities are close to the Verizon store?
Nearby healthcare options include Fresenius Kidney Care and DaVita Island Dialysis clinics.
What local attractions are close to the Verizon store that visitors might enjoy?
PalmbBeach Galveston is a nearby beach that visitors can check out before or after their visit to the Verizon store.