Verizon

4.8
1177 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Galveston’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
6027 Broadway, Galveston, TX
77551, United States

Hours

Reviews

4.8
1,175 reviews
5 stars
1,111
4 stars
14
3 stars
9
2 stars
2
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Marilyn and BJ received numerous positive mentions for their helpfulness, patience, and knowledge, contributing to a generally favorable customer service experience.

Efficiency

Many customers praised the staff for their quick and efficient service, often resolving issues in a timely manner.

Knowledgeable Staff

Customers frequently noted the staff's expertise and ability to answer questions effectively, enhancing the overall service experience.

Mixed Experiences

While many reviews were positive, there were notable complaints regarding specific staff members and service inconsistencies, leading to frustration for some customers.

Store Environment

Some customers expressed dissatisfaction with the store's atmosphere and accessibility, indicating a need for improvement in customer engagement.
  • DP
    Dee Perez
    1 day ago
    5.0
    Bj was more than outstanding for being considerate and helpful in my own experience her. Thank you for sharing your insights about the equipment and how you are able to make me feel comfortable with my own personal phone service
  • JT
    Jalen Tucker
    5 days ago
    5.0
    Bj was attentive and very helpful, very patient with me as I learned my new phone!
  • AJ
    Amanda Johnson
    Nov 11, 2025
    5.0
    Bj was the best customer service person ever! Very personable and helpful.. fixed my issue in minutes!!
  • JC
    Julie Clouse
    Nov 9, 2025
    5.0
    Purchased a new iPhone and had difficulty with Verizon service accepting transfer. I stopped by this store and was greeted by Damyon who stopped what he was doing to assist. He was friendly, attentive and a joy to work with- (he did all the work!) He quickly and efficiently and kindly assisted in more than just the issue at hand. Thank you for your excellent customer service!
  • JS
    Jessica Spinks
    Oct 30, 2025
    1.0
    This store is terrible the lady said she set my new phone up and everything should show up I waited a bit but the apps didn’t show I said will my apps and screen be same as old phone? She said that’s extra cost to set it up which was so weird that night my husband read what to do if ur new phone doesn’t have apps from old phone and he reset it and everything was same exact as my old phone obviously this lady didn’t know what she was doing or was being lazy or the store trying to steal more money to charge to set up my phone properly

Frequently Asked Questions About Verizon

Where is the Verizon store located in Galveston?

The Verizon store, operated by Cellular Sales, is located at 6027 Broadway, Galveston, TX 77551.

What brands of smartphones are available at the Verizon store?

The store offers devices from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus.