Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Frisco for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
80 reviews
5 stars
52
4 stars
6
3 stars1
2 stars1
1 star
20
- JEJorden Edwards2 days ago5.0I would like to give this Verizon store a round of applause. I walked in nine minutes before closing, which I honestly felt bad about, but I had just come from a very frustrating experience at another location. From the moment I walked in, I was immediately greeted and my concerns were addressed right away. I was quickly paired with someone who was fully able — and willing — to help me. There was plenty of staff available, which made a huge difference. No one seemed frustrated or annoyed that I came in so close to closing time. Instead, the associate took his time and made sure everything I asked for was handled properly. He honored my request to pay for the phone upfront, honored my promotion, had the phone shipped directly to me, and gave me a very clear and detailed breakdown of the pricing differences between the storage options. He even helped me decide which option was best based on how I personally use my phone. Although he ended up staying about 20 minutes past closing, he never once showed irritation or rushed me — even while I was trying to hurry out so he could get home to his family or wherever he needed to be. His professionalism and attitude truly stood out. I am very disappointed that I do not recall his name, and I do not see his name listed on my receipt, because he absolutely deserves recognition. I would give him a 10 out of 10 without hesitation. After being a Verizon customer for 22 years, I am extremely grateful for the outstanding customer service I received at this location.
- AFahrar Farooqui6 days ago1.0The service I received from them was very unprofessional
- STSabindra ThapaDec 30, 20251.0Very bad customer service! Was there to get latest iPad with my plan. Lady Store Host asks me to look into displays for latest iPads is in the displays and tells be someone will assist me. One sales reps comes in with strong attitude. He seems to be having lunch or chewing something. Seems don’t want to help. Before he even look into my account was profiling me for who is the iPad for. Seems very racial or something profiling was done. I remember reps in this store were very nice back then. Now seems very bad customer service and hosting. Stay away from this location.
- ABAlex BensonDec 28, 20255.0What am easy experience! Shane helped me so much in the process. Verizon is lucky to have him.
- RHRobert HopsonDec 25, 20255.0They're very knowledgeable about most model phone s
Frequently Asked Questions About Verizon
What are the Verizon store hours in Frisco?
The Verizon store in Frisco is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Frisco?
The Verizon store is located at 1275 Us Highway 380, Frisco, TX 75033, USA.
What products does the Verizon store in Frisco offer?
The store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and devices from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL. They also provide business cell phones, mobile hotspots, tablets, and laptops.
What services are available at the Verizon store?
Services include mobile plans, wireless internet plans, and voice plans with access to 5G connectivity.
Can I schedule an appointment or buy online for in-store pickup?
Yes, you can schedule an in-store appointment online and also buy products online for in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
What payment methods are accepted at the Verizon store?
The store accepts debit cards, checks, and mobile NFC payments; cash is not required.
Which nearby places can I visit before or after shopping at Verizon?
Nearby places include restaurants like IHOP and Raising Cane's for dining, Starbucks for coffee, and Tailgaters Sports Bar & Grill for drinks and socializing.
Are there nearby convenience stores or services close to Verizon?
Yes, 7-Eleven convenience store and CVS Pharmacy are nearby for quick essentials and pharmacy needs.
What automotive or repair services are near the Verizon store?
Firestone Complete Auto Care offers tire and automotive repair services near the Verizon location.
Are there fitness or wellness centers close to the Verizon store?
Yes, SPENGA Frisco offers gym, cycling, and yoga classes nearby, and ATI Physical Therapy provides physical and occupational therapy services.