Verizon

Reviews

• MT

  Mirlan Tynybekov

  Feb 10, 2026
  5.0
  Thanks Jacob! Y a best
• JE

  Jorden Edwards

  Jan 9, 2026
  5.0
  I would like to give this Verizon store a round of applause. I walked in nine minutes before closing, which I honestly felt bad about, but I had just come from a very frustrating experience at another location. From the moment I walked in, I was immediately greeted and my concerns were addressed right away. I was quickly paired with someone who was fully able — and willing — to help me. There was plenty of staff available, which made a huge difference. No one seemed frustrated or annoyed that I came in so close to closing time. Instead, the associate took his time and made sure everything I asked for was handled properly. He honored my request to pay for the phone upfront, honored my promotion, had the phone shipped directly to me, and gave me a very clear and detailed breakdown of the pricing differences between the storage options. He even helped me decide which option was best based on how I personally use my phone. Although he ended up staying about 20 minutes past closing, he never once showed irritation or rushed me — even while I was trying to hurry out so he could get home to his family or wherever he needed to be. His professionalism and attitude truly stood out. I am very disappointed that I do not recall his name, and I do not see his name listed on my receipt, because he absolutely deserves recognition. I would give him a 10 out of 10 without hesitation. After being a Verizon customer for 22 years, I am extremely grateful for the outstanding customer service I received at this location.
• AF

  ahrar Farooqui

  Jan 5, 2026
  1.0
  The service I received from them was very unprofessional
• ST

  Sabindra Thapa

  Dec 30, 2025
  1.0
  Very bad customer service! Was there to get latest iPad with my plan. Lady Store Host asks me to look into displays for latest iPads is in the displays and tells be someone will assist me. One sales reps comes in with strong attitude. He seems to be having lunch or chewing something. Seems don’t want to help. Before he even look into my account was profiling me for who is the iPad for. Seems very racial or something profiling was done. I remember reps in this store were very nice back then. Now seems very bad customer service and hosting. Stay away from this location.
• AB

  Alex Benson

  Dec 28, 2025
  5.0
  What am easy experience! Shane helped me so much in the process. Verizon is lucky to have him.

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