Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Frisco, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 8049 Preston Rd.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
446 reviews
5 stars
415
4 stars2
3 stars2
2 stars1
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of George and Adrienne providing exceptional service.
Efficiency
Many reviews highlighted the quick and efficient service provided by the staff, making the process of upgrading or setting up phones smooth and hassle-free.
Professionalism
The staff demonstrated a high level of professionalism, with multiple customers noting their patience and thoroughness in addressing questions and concerns.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to misleading promotions and high-pressure sales tactics, particularly involving Adrienne.
Store Environment
Customers appreciated the welcoming and clean environment of the store, contributing to a pleasant shopping experience.
- CSConnor Sheppard2 days ago5.0The best verizon experience I have had since joining Verizon 10 years ago
- TSThomas Sheppard2 days ago5.0This verizon store was very knowledgeable and helpful. George took his time with us and explained everything before completing the transaction. This store had two employees working George and Louis. Both of the employess were working with several customers and still provided excellent service.
- SMShashank MadishettiNov 15, 20255.0Coolest the there is!!
- KPKarthikeyan PrammohanNov 15, 20255.0Victoria was absolutely helpful and super friendly!! 10/10 would recommend
- BCBrynn C.Oct 5, 20255.0My mom and I came in needing our screen protectors replaced, but we didn’t want to pay a large amount for it like some other places were charging. George was not only really accommodating to our needs, but very patient and helpful! Now our screens are as good as new, and we saved a few extra bucks. 😊
Frequently Asked Questions About Verizon
What products and services does Verizon at 8049 Preston Rd in Frisco offer?
Verizon offers smartphones, tablets, wireless devices including 5G service, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
What are the store hours for Verizon on Preston Rd?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Which brands can I find at Verizon in Frisco?
You can find brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Mophie, Belkin, Incipio, and many others for smartphones and accessories.
Does Verizon in Frisco offer in-store pickup and delivery services?
Yes, Verizon offers in-store pickup and has delivery services available, including curbside pickup and same-day delivery.
What payment options are accepted at Verizon in Frisco?
Accepted payment methods include American Express, Cash, Check, Discover, Financing options, Mastercard, and Visa.
Can I schedule an appointment or shop online for Verizon services and products?
Yes, you can schedule appointments at https://wirelesszone.com/appointments/ and shop online at https://shop.wirelesszone.com/tx/frisco/8049-preston-rd.
What nearby places of interest can I visit around Verizon at 8049 Preston Rd?
Nearby places include New York Pizza and Pints IV for dining, Walmart Pharmacy and Pharmacy 360 for medicines and supplies, and Eye Source and Milburn Eye Center for eye care services.
Are there any nearby restaurants where customers can eat before or after visiting Verizon?
Yes, customers can visit nearby restaurants such as New York Pizza and Pints IV, Cracked & Crepe cafe, Wayback Burgers, Imura Sushi & Robata, and Ollio Patisserie for a variety of dining options.
How can nearby services like CPQ Cell Phone Repair benefit Verizon customers?
Customers can conveniently get their mobile devices repaired at nearby shops like CPR Cell Phone Repair Frisco and Cell Phone Repair if they need quick fixes before or after visiting Verizon.
Are there any wellness or beauty salons near Verizon where customers can relax?
Yes, nearby wellness options include IDry Blowout Bar and SOI Brow Threading Salon for hair and beauty services, perfect for a visit before or after shopping at Verizon.