Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Fort Worth, TX. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
615 reviews
5 stars
501
4 stars
35
3 stars
11
2 stars5
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being helpful and attentive, while others reported rudeness and lack of assistance.
Staff Knowledge
Several customers highlighted the knowledge and professionalism of specific staff members, particularly Kristian and Marquis.
Long Wait Times
Multiple reviews mentioned long wait times and lack of acknowledgment from staff, leading to frustration among customers.
Sales Practices
Concerns raised about aggressive sales tactics and misinformation regarding promotions and additional charges.
Store Environment
Some customers noted a chaotic and unwelcoming atmosphere, with issues like cleanliness and organization affecting their experience.
- SDsu du6 days ago1.0Well I am here at "the least busy time" and there is one employee in the store to help people and 5 customers that must wait. I don't think they are so fabulous.
- VQVicky QuinteroNov 1, 20255.0Josh , was awesome from 1st moment to the end. My transfer from a Different Carrier was smooth, thanks to Josh.
- AAAlejandra AraizaOct 30, 20251.0Extremelyyyyyyy long waits and absolutely zero acknowledgment from staff. I understand they have a customer, but it takes two seconds to greet someone and say they’ll be right with them or something similar.
- PGPerry GinsburgOct 30, 20251.0I stopped by to pickup my new iPhone that had been shipped to this location. For some reason Verizon wouldn’t just ship it to my house. There was only one person that was working in the store and I was told it would be a 2 hour wait just to be handed the phone I’ve already paid for. Totally ridiculous. Going to have to come back another day right at open just to get it.
- AAAOct 23, 20255.0My Galaxy flip phone broke and after visiting 2 different Verizon stores I came here. The third time was the charm. Trying to navigate in today’s world without a phone was challenging in so many ways. Thank you, Christian, for helping me get my new phone up and running and restoring order and normalcy to my life. Great customer service I recommend this location!
Frequently Asked Questions About Verizon
What types of products does Verizon at 2936 W 7th St offer?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What brands can I find at this Verizon retailer?
You can find brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What are the store hours for Verizon in Fort Worth, TX?
The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does this Verizon location offer in-store pickup services?
Yes, in-store pickup is available at this Verizon retailer.
What payment options are accepted at this Verizon store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is there free Wi-Fi available at this Verizon retailer?
Yes, the store offers free Wi-Fi for customers.
In which languages can I communicate at this Verizon store?
The staff can assist customers in English and Spanish.
How can nearby restaurants like Bar Louie and Terry Black's Barbecue enhance my visit to Verizon?
You can enjoy a meal or drinks at popular nearby spots such as Bar Louie or Terry Black's Barbecue before or after shopping at Verizon.
Are there any nearby health services near the Verizon store?
Yes, nearby health services include EYEWORKS optometrist, CityDoc Urgent Care, and Removery Tattoo Removal & Fading for wellness and medical needs.
What beauty and wellness options are available near the Verizon store at 2936 W 7th St?
Nearby beauty and wellness spots include Amazing Lash Studio, Wrapped In Wellness, Nimble Blade barber, and Kool Nails and Spa for your self-care needs.