Verizon

4.5
272 reviews

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 6333 Camp Bowie Blvd in Fort Worth, TX 76116

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
6333 Camp Bowie Blvd, Fort Worth, TX
76116, United States

Hours

Reviews

4.6
267 reviews
5 stars
226
4 stars
11
3 stars
5
2 stars
4
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Justin, Raylah, and Jose for their excellent service.

Mixed Experiences

While some customers had positive interactions, others reported poor service, including long wait times, unhelpful staff, and unresolved issues.

Store Operations

Customers expressed frustration with inconsistent store hours, including unexpected closures and slow service.

Sales Practices

Several reviews mentioned concerns about misleading sales practices and billing issues, leading to dissatisfaction with the overall experience.
  • KB
    Kaneisha Bailey
    2 days ago
    5.0
    I was very impressed by this store. I walked in and was greeted immediately as well as served professionally. Jose was very nice and accommodating. He gave me feedback on how I Have a line for my business, but he Answered all of my questions about how I could move my family over for personal lines As well as homeInternet service. He answered each question I asked he took his time with me and was very helpful and I definitely will be looking into switching services and saving money.
  • MC
    maria caero
    Dec 22, 2025
    5.0
    Great customer service! He walked me through my current plan and also the new billing, and set up my new phone. He listened and understood what I wanted and found good solutions and options that resulted in a great fit for me!
  • AH
    Alo Ha
    Dec 20, 2025
    5.0
    Jose at Verizon was extremely helpful and friendly. He took the time to explain everything clearly and helped us get new iPhones along with the best plan for our needs. The whole process was smooth and stress-free. Highly recommend working with Jose if you’re visiting this Verizon store!
  • MH
    Mary Heath
    Dec 15, 2025
    5.0
    My husband and I visited a Verizon store on Saturday hoping to upgrade our phones. Our representative took very good care of us and made sure we got the best deal. We upgraded our phones and our bill is barely changing.
  • TL
    Tom Luchetta
    Dec 1, 2025
    5.0
    I had no intention of upgrading my phone prior to spending 20 minutes with Jose after which time the decision was very easy to make. He eliminated the need to shop other carriers, was super thorough and incredibly knowledgeable. He made sure I knew exactly what I was getting and at what price, no surprises! I've been with Verizon for 22 years and it is because of experiences like the one I had here. Thank you Jose!

Frequently Asked Questions About Verizon

What are the operating hours of Verizon at 6333 Camp Bowie Blvd, Fort Worth?

Verizon is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.

What payment methods does Verizon Fort Worth accept?

They accept American Express, Cash, Discover, Mastercard, and Visa.