Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 6333 Camp Bowie Blvd in Fort Worth, TX 76116
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
267 reviews
5 stars
226
4 stars
11
3 stars
5
2 stars4
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Justin, Raylah, and Jose for their excellent service.
Mixed Experiences
While some customers had positive interactions, others reported poor service, including long wait times, unhelpful staff, and unresolved issues.
Store Operations
Customers expressed frustration with inconsistent store hours, including unexpected closures and slow service.
Sales Practices
Several reviews mentioned concerns about misleading sales practices and billing issues, leading to dissatisfaction with the overall experience.
- KBKaneisha Bailey2 days ago5.0I was very impressed by this store. I walked in and was greeted immediately as well as served professionally. Jose was very nice and accommodating. He gave me feedback on how I Have a line for my business, but he Answered all of my questions about how I could move my family over for personal lines As well as homeInternet service. He answered each question I asked he took his time with me and was very helpful and I definitely will be looking into switching services and saving money.
- MCmaria caeroDec 22, 20255.0Great customer service! He walked me through my current plan and also the new billing, and set up my new phone. He listened and understood what I wanted and found good solutions and options that resulted in a great fit for me!
- AHAlo HaDec 20, 20255.0Jose at Verizon was extremely helpful and friendly. He took the time to explain everything clearly and helped us get new iPhones along with the best plan for our needs. The whole process was smooth and stress-free. Highly recommend working with Jose if you’re visiting this Verizon store!
- MHMary HeathDec 15, 20255.0My husband and I visited a Verizon store on Saturday hoping to upgrade our phones. Our representative took very good care of us and made sure we got the best deal. We upgraded our phones and our bill is barely changing.
- TLTom LuchettaDec 1, 20255.0I had no intention of upgrading my phone prior to spending 20 minutes with Jose after which time the decision was very easy to make. He eliminated the need to shop other carriers, was super thorough and incredibly knowledgeable. He made sure I knew exactly what I was getting and at what price, no surprises! I've been with Verizon for 22 years and it is because of experiences like the one I had here. Thank you Jose!
Frequently Asked Questions About Verizon
What are the operating hours of Verizon at 6333 Camp Bowie Blvd, Fort Worth?
Verizon is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
What payment methods does Verizon Fort Worth accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Verizon Fort Worth offer in-store pickup for online orders?
Yes, in-store pickup is available for customers at this location.
What products can I purchase at Verizon on Camp Bowie Blvd?
You can buy Verizon Wireless services, cellular and smart phones, tablets, accessories, smartwatches, and prepaid mobile products.
Is the Verizon Fort Worth store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
How can I schedule an appointment or check availability at Verizon Fort Worth?
You can use the My Verizon app or visit the quick link at https://m.vzw.com/naR38wFT?locationcode=Q571801 to schedule or check availability.
What are some nearby dining options to Verizon at 6333 Camp Bowie Blvd?
Nearby dining options include Rockfish Seafood Grill for Cajun and Creole cuisine, Blue Butterfly Cafe, Olivella's Pizza Restaurant, The Lunch Box sandwich shop, and McAlister’s Deli.
Are there any fitness or wellness centers close to Verizon Fort Worth?
Yes, nearby wellness options include KickHouse martial arts club, Pure Barre Fort Worth gym, Hand and Stone Massage and Facial Spa, Halo Salon & Color Lab, and Tribe Salon FTW.
What other stores are near Verizon Fort Worth for shopping?
Nearby stores include Stanley Eisenman's Fine Shoes, Keeping Up With the Joneses clothing store, Gavrel Furs, Babies on the Boulevard children's clothing, and Toy Works toy and video game store.
How can I contact Verizon Fort Worth for support or inquiries?
You can call them at +1 682-385-9660 or email fortworth.tx@russellcellular.com for assistance.